{"id":293517,"url":"https://alion.io/job/openeye-sales-engineer-2","title":"Sales Engineer","company":{"id":99217,"name":"Openeye","domain":"openeye.cc","url":"https://alion.io/company/openeye-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":93,"open_postings":11,"ghost_share":0,"stale_share":0.091,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":12000,"max":20000,"currency":"USD","period":"year","gross":null,"usd_annual":20000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-07-22T22:29:23Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-29T10:03:43Z","board_verified":true,"closed_at":null,"days_open":98,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":98},"description":"POSITION OVERVIEW:\nOpenEye, an innovator in the design and development of cloud-centric software solutions for commercial video management is looking for a Sales Engineer to join our growing team, covering the Northeast Region, supporting MA, CT, and RI. This position is a key member of the OpenEye sales organization and is one of the customer’s primary technical contacts for product details and specifics, system design, training, project deployment and installation evaluations. A sales engineer specializes in understanding the technologically aspect of products, and uses their technical skills to explain specifications, technical requirements, functionality, and benefits of OpenEye's products and services to customers in easily understandable terms. Unspecified duties of a sales engineer often overlap into both sales and technical support (for example, a sales engineer may be asked to provide a product quote to a customer, go to the field to troubleshoot a project, or assist in troubleshooting afterhours).\nRESPONSIBILITIES:\nPrepare and deliver general sales and project specific presentations.\nAssess equipment needs on projects with existing equipment and on new projects, along with customer needs; then determine system requirements and deliver recommendations\nDevelop, present, and record training courses for both corporate and field trainings, as well as online distribution, for internal and external customers.\nProvide “voice of customer” to product management, engineering, and development.\nPrepare cost estimates and site configurations using blueprints, plans, and related customer documents and consulting with other professional and technical personnel.\nDrive improvements by analyzing cost-benefit ratios of equipment, supplies, or software applications in the customer’s environment.\nGain customer acceptance by developing potential cost reductions, revenue enhancement and operational improvements.\nMaintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.\nIdentify short and long term strategies to address changes in the marketplace and technologies. Investigate customer and product issues and recommend solutions.\nWork with marketing to create technical content for advertising campaigns and the website.\nApprove tradeshow equipment configuration.\nCreate and maintain pre-sales engineering documentation and factory pre-configuration documentation.\nSupport project installations remotely or on site.\nProvide post visit summary with action items to management; and enter appropriate information in CRM.\nCommunicate troubleshooting discoveries to support department.\nPerforms all other duties/responsibilities as necessary or assigned.\n MINIMUM JOB QUALIFICATIONS: \nBachelor’s degree or equivalent industry experience\nMinimum 5 years engineering / Technical Support experience, preferably in a technology discipline.\n3 years “Business to Business” support experience\nAbility to travel 40-50% including overnight and including some weekends and occasionally on short notice\nProficient with Microsoft Office core products (Outlook, Excel, Word, PowerPoint); and thorough understanding of networking\nPREFERRED JOB QUALIFICATIONS:\nCRM software experience\nNetwork+ certifications (or similar)\nBackground knowledge in information technology and networking, IP video compression technologies, security surveillance technologies and access control and analog and IP camera knowledge\nWHO WE ARE:\nOpenEye delivers intelligent cloud video solutions that help people live, work, and learn more securely and efficiently. Powered by our OpenEye Web Services (OWS) platform, we combine cloud-managed video with AI-driven analytics to transform insight into action-enhancing safety, streamlining operations, and enabling smarter environments for businesses and organizations worldwide. Our solutions reach customers across the globe through a trusted network of certified service providers. \nOpenEye is a subsidiary of Alarm.com. We offer a casual, fun, and creative culture where innovation thrives. Learn more at www.openeye.net . \nOPENEYE PERKS:\nThe base pay range for this opportunity is $80,000 - $110,000 annually. In addition, this position is eligible for on target commission between $12,000 - $20,000 annually. The total on target compensation range for this position, including both base and commission is $80,000 - $130,000.\nEmployees are eligible to purchase company stock at a discounted rate\nCollaborative, fun, creative culture where idea sharing is encouraged\nCasual dress (Jeans are welcome!)\nMedical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.\nUp to $5,000 annual company match for 401k\nCompany paid short-term/long-term disability, AD&D and life insurance\nPaid maternity and paternity leave\n15 Days of Paid Vacation accrued per year (increases after year 3)\n7 Paid Sick/Wellness days per year\n9 Paid Holidays per year\nThis position is eligible for a flexible hybrid work schedule\nEducational Assistance Program covering non-degree support, undergraduate and graduate degrees\nEmployee Equipment Program - Free Alarm.com system for your home!\n\nOpenEye is an Equal Opportunity Employer\nIn connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.\nNotice To Third Party Agencies:\nAlarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to .\nJR105954\nLI# - Remote\nThe base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. 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