{"id":2474785,"url":"https://alion.io/job/openlane-bdc-inside-sales-representative-bilingual","title":"BDC Inside Sales Representative (Bilingual)","company":{"id":16973,"name":"OPENLANE","domain":"openlane.com","url":"https://alion.io/company/open-lane","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Carmel, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":70000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3570},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OpenLane","optional":false},{"name":"Gmail","optional":true},{"name":"Google Workspace","optional":true},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-10-13T21:00:06Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-17T17:21:26Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Who We Are:\nAt AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: https://www.autofinance.com/\nAFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/.\nAFC’s Core Values:\nElevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.\nPowered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.\nVision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.\nDedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.\nWhat We Offer:\nCompetitive pay\n\nMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)\n\nImmediately vested 401K (US) or RRSP (Canada) with company match\n\nPaid Vacation, Personal, and Sick Time\n\nPaid maternity and paternity leave (US)\n\nEmployer-paid short-term disability, long-term disability, life insurance, and AD&D (US)\n\nRobust Employee Assistance Program\n\nEmployer paid Leap into Service Day to volunteer\n\nTuition Reimbursement for eligible programs\n\nOpportunities to expand your skill set and share your knowledge across a publicly traded, global organization\n\nCompany culture of internal promotions, diverse career paths, and meaningful advancement\n\nWe’re Looking For:\nWe are seeking a bilingual (English/Spanish) Business Development Center (BDC) Inside Sales Representative with experience in inbound/outbound sales and consultative customer service. You will be part of the BDC team responsible for driving vehicle flooring volume and revenue growth for AFC branches. You will be involved in qualifying leads, executing utilization campaigns, and upselling AFC and OPENLANE solutions. In this role, you will have the opportunity to use your experience in consultative selling, customer engagement, and CRM tracking. The ideal candidate will have 1-2 years of experience in inside sales or customer service.\nWhere You Work:\nYour work is performed as a Hybrid employee based out of our Carmel, IN location.\nYou Are:\nResults-Driven: You consistently meet or exceed established sales and performance targets in a fast-paced setting.\nConsultative: You apply a solution-oriented approach to upsell products and match customers with the right OPENLANE and AFC services.\nOrganized: You accurately and consistently track all sales activities, leads, and customer details.\nYou Will:\nDrive vehicle flooring volume and revenue through targeted inbound and outbound calls to current and prospective customers.\nQualify leads, execute utilization campaigns, and route online applications to local branches.\nProvide prompt, high-quality customer service across all interactions and share emerging market insights with BDC management.\nMaintain open communication with team members to build growth-driven, high-integrity solutions.\nMust Have’s:\n1-2 years in inside sales or customer service\nBilingual in English and Spanish\nHigh School Diploma required\nStrong phone, communication, time management, and organizational skills.\nNice to Have’s:\nPrevious auto industry experience\nProficiency in Salesforce\nProficiency in Google Workspace (Docs, Sheets, Slides, Gmail) and Salesforce\nBachelor's degree preferred\n Sound like a match? 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