{"id":2361202,"url":"https://alion.io/job/openlane-title-processing-supervisor-dmp","title":"Title Processing Supervisor - DMP","company":{"id":16973,"name":"OPENLANE","domain":"openlane.com","url":"https://alion.io/company/open-lane","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Carmel, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":113000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5037},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false},{"name":"OpenLane","optional":true}],"status":"live","first_seen_at":"2026-10-12T15:52:03Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T01:24:36Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who We Are:\nAt OPENLANE we make wholesale easy so our customers can be more successful. \nWe’re a technology company building the world’s most advanced-and uncomplicated-digitalmarketplace for used vehicles.\nWe’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.\nAnd we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.\nOur Values:\nDriven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.\nRelentless Curiosity. We seek to understand and improve our customers’ experience.\nSmart Risk-Taking. We transform risk into progress through data, experience, and intuition.\nFearless Ownership. We deliver what we promise and learn along the way.\nWe're Looking For:\nWe are seeking a Title Processing Supervisor with experience in title processing and supervision of team(s). You will be part of leading our dedicated title team responsible for handling customer inquiries and ensuring accurate and timely title processing. The ideal candidate will have a minimum of 5 years of experience in vehicle title processing and 1+ year(s) of leadership experience.\nYou Are:\nDetail-oriented.You will meticulously process vehicle titles, ensuring accuracy and marketability.\n\nCommunicative.You’re a communicative individual with excellent verbal and written skills, capable of effectively conveying information and ideas to diverse audiences.\n\nA Leader. You possess strong leadership capabilities to lead a team to strong resolution of title issues.\n\nYou Will:\nLead a team responsible for processing vehicle titles from various states, ensuring accuracy and marketability.\n\nEstablish and manage key performance indicators (KPIs) for the team, holding team members accountable for meeting department goals and expectations.\n\nCreate and implement streamlined processes and procedures to enhance team accuracy and efficiency.\n\nWho You Will Work With:\nReporting to a Director of Titles Operations, this role will collaborate with other Title department Supervisors and Processing team members to ensure customer satisfaction on a regular basis.\nMust-Have's:\n5+ years of experience in vehicle title processing, with a preference for additional experience in automotive-related customer service roles.\n\nMinimum of 1 year of supervisory experience in a title department or leading a team.\n\nSelf-starter with a proactive mindset, capable of working independently with minimal supervision.\n\nExcellent written and verbal communication skills.\n\nProblem-solving ability and the capacity to identify successful outcomes.\n\nPositive attitude with a customer-centric approach.\n\nAbility to troubleshoot and resolve end-user issues, and escalate as necessary.\n\nData-driven mindset, actively seeking opportunities to improve department processes.\n\nNice to-have’s:\nExperience utilizing Google Suite and Slack.\n\n What We Offer:\nCompetitive pay\n\nMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)\n\nImmediately vested 401K (US) or RRSP (Canada) with company match\n\nPaid Vacation, Personal, and Sick Time\n\nPaid maternity and paternity leave (US)\n\nEmployer-paid short-term disability, long-term disability, life insurance, and AD&D (US)\n\nRobust Employee Assistance Program\n\nEmployer paid Leap into Service Day to volunteer\n\nTuition Reimbursement for eligible programs\n\nOpportunities to expand your skill set and share your knowledge across a publicly traded, global organization\n\nCompany culture of internal promotions, diverse career paths, and meaningful advancement\n\n Sound like a match? Apply Now - We can't wait to hear from you!","description_format":"text","description_chars":3718,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Auctions","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-12T15:52:03Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":197500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":36,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/openlane-title-processing-supervisor-dmp","json_url":"https://alion.io/job/openlane-title-processing-supervisor-dmp.json","meta":{"generated_at":"2026-10-14T01:44:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2504,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":16973},"rest":"https://alion.io/mcp/rest/get_company?id=16973"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopenlane-title-processing-supervisor-dmp"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopenlane-title-processing-supervisor-dmp"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopenlane-title-processing-supervisor-dmp"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/openlane-title-processing-supervisor-dmp\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopenlane-title-processing-supervisor-dmp"}]}