{"id":3710916,"url":"https://alion.io/job/openloop-health-senior-engineering-manager-ai-platform","title":"Senior Engineering Manager, AI Platform","company":{"id":678301,"name":"OpenLoop Health","domain":"openloophealth.com","url":"https://alion.io/company/openloophealth","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":85,"open_postings":10,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Incident Management","optional":false},{"name":"Least Privilege","optional":false},{"name":"LLM","optional":false},{"name":"GCP","optional":true},{"name":"Machine Learning","optional":true}],"status":"live","first_seen_at":"2026-11-03T18:08:41Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T13:08:19Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About OpenLoop\nOpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.\nOpenLoop is building the future of healthcare infrastructure. We're hiring a Senior Engineering Manager to build and lead our Applied AI team, the engineers who ship the LLM-based agents and assistants our operations, clinical and patient-facing teams use every day.\nThis is a leadership role with real technical depth. You'll hire and grow a team of Senior, Staff and Senior Staff Applied AI Engineers, own delivery of production AI systems, and set the standards for how we build, evaluate and safely run AI on patient data. You don't need to write production code daily, but you need to be credible in architecture and eval reviews and know what good looks like.\nWhat You'll Do\nBuild & Lead the Team: Hire, onboard and develop a team of Applied AI Engineers across Senior, Staff and Senior Staff levels, and grow it from a single pod into multiple teams as the work expands.\n\nOwn Delivery of Production Agents: Drive the roadmap and execution of LLM-based agents and assistants that real users rely on, from scoping to launch to ongoing operation.\n\nSet the Technical Bar: Partner with Staff+ engineers on architecture for agent runtime and orchestration, retrieval, model access and observability. Make the call on trade-offs when the team needs one.\n\nEvaluation as a Standard: Make evaluation sets, regression tests and AI-graded evals a required part of how the team ships, so we can show improvement with numbers and catch regressions before users do.\n\nReliability, Cost & Operations: Own the operational health of AI systems in production, including on-call, incident response, provider fallbacks, model version upgrades and AI spend by agent and use case.\n\nSecurity, Privacy & Safety: Make sure every AI system protects patient data (PHI), follows least-privilege access, and defends against misuse such as prompt injection. Partner with Security and Compliance on HIPAA requirements.\n\nWorkflow & Use Case Prioritization: Work with Product and Operations leaders to find where agents can reliably take over human workflows, where they should hand off to a person, and which bets to make first.\n\nCross-functional Leadership: Explain AI capabilities, risks and timelines in plain language to product, operations, clinical and executive stakeholders, including when the honest answer is \"the AI isn't ready for this yet.\"\n\nTeam Health & Process: Run planning, prioritization and delivery rituals that keep a senior team shipping fast without burning out. Give clear, direct feedback and build career paths.\n\nOther duties as assigned.\n\nWho You Are\nRequired Qualifications\nBachelor's degree in Computer Science, Engineering, or a related technical field\n\nProven Engineering Experience: 10+ years of software engineering experience, including 3+ years managing engineers directly (hiring, performance management, career development).\n\nProduction LLM Experience: Led or built LLM-based systems in production that real users relied on, not only demos, prototypes or personal projects.\n\nSenior Team Leadership: Experience managing senior and Staff-level engineers and earning their technical trust.\n\nTechnical Depth: Enough hands-on understanding of agent runtime, evaluation, retrieval and observability to review designs, challenge assumptions and make sound architecture calls.\n\nEvaluation Rigor: You hold teams to measuring whether AI systems work with evaluation data, rather than \"it seemed to work.\"\n\nEngineering Fundamentals: Strong grounding in production engineering across testing, services, APIs, deployment, incident management and on-call.\n\nData & Security Fluency: Experience leading teams that handle sensitive data with a security-first mindset.\n\nComfort building in a greenfield space, and clear communication with technical and non-technical partners\n\nPreferred Qualifications\nRegulated-Industry Experience: Healthcare (PHI, HIPAA), finance or insurance.\n\nGCP Experience: Leading teams that run production services on Google Cloud.\n\nScaling Teams: Grew an engineering team from zero, or from one team to several.\n\nModel Operations: Led migrations between model versions or providers.\n\nClassic ML Background: Machine learning experience beyond LLMs.\n\nInternal Platforms: Led a platform used by other engineering teams.\n\nOur Benefits\nIn addition to a competitive base pay, for salaried positions you would also be eligible for:\nMedical, Dental, and Vision plans\n\nFlexible Spending/Health Savings Accounts\n\nFlexible PTO\n\n401(k) + Company Match\n\nLife Insurance, Pet insurance, and more\n\nOur Company\nWe have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.\nSound like a good fit? We’d love to meet you.","description_format":"text","description_chars":5223,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-11-03T23:11:03Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":172500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":35,"reasons":["conf:2","stale_co","velocity","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/openloop-health-senior-engineering-manager-ai-platform","json_url":"https://alion.io/job/openloop-health-senior-engineering-manager-ai-platform.json","meta":{"generated_at":"2026-11-04T13:43:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20717,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678301},"rest":"https://alion.io/mcp/rest/get_company?id=678301"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopenloop-health-senior-engineering-manager-ai-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopenloop-health-senior-engineering-manager-ai-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopenloop-health-senior-engineering-manager-ai-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/openloop-health-senior-engineering-manager-ai-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopenloop-health-senior-engineering-manager-ai-platform"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3710916}},{"tool":"search_jobs","arguments":{"company":"openloophealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3710916},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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