{"id":1555438,"url":"https://alion.io/job/openloop-health-sr-staff-applied-ai-engineer-tech-lead","title":"Senior Staff Applied AI Engineer","company":{"id":678301,"name":"OpenLoop Health","domain":"openloophealth.com","url":"https://alion.io/company/openloophealth","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-19T05:45:15Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":173000,"max_usd":320000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":157},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"GCP","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"RAG","optional":false},{"name":"HIPAA","optional":true}],"status":"live","first_seen_at":"2026-09-30T23:35:35Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-19T06:36:39Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"About OpenLoop\nOpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.\nAbout the Role\nOpenLoop is building the future of healthcare infrastructure. We are hiring a Senior Staff Applied AI Engineer to be one of the first technical leader for AI at OpenLoop .\nAs one of the earliest hires, the decisions you make become the foundation everyone else builds on: how our AI agents run, how we prove they are good, how we keep them safe and affordable, and how other teams build agents on our platform.\nWhat You'll Do\nAgent Runtime & Orchestration: Set the technical direction for how agents run, call tools, hold context and hand off work, including failure handling, retries, timeouts and sandboxing. Decide when to build and when to adopt frameworks.\n\nEvaluation: Build the systems that prove our AI is actually good, including regression tests and AI-graded evals, and help each team define what \"good\" means for their agents.\n\nModel Access & Operations: Set up access to models from multiple providers, route between them, manage version upgrades and plan fallbacks for when a provider fails.\n\nObservability & Cost: Trace what agents did and why, monitor behavior in production, and attribute AI spend to each agent and use case with budgets and guardrails.\n\nGrounding & Retrieval: Connect agents to real, messy company data and documents through retrieval (RAG), context design and prompt engineering, so answers are based on facts.\n\nWorkflow Design: Partner with operations teams to turn human workflows, such as patient support, into agent workflows, and decide which steps should stay with a person.\n\nSecurity, Privacy & Safety: Keep patient data (PHI) protected in every AI system, control what agents can access, and defend against misuse such as prompt injection.\n\nCloud & Data Foundations: Make sound infrastructure decisions on GCP and partner with the Data Platform teams who provide the governed data agents use.\n\nTechnical Leadership: Set and document direction when the right answer is unclear, make build-versus-buy calls and revisit them as tools change, keep the platform general enough for many teams, and mentor engineers who are new to AI through code and design review.\n\nCross-functional Work: Explain AI trade-offs in plain language to product, operations and clinical stakeholders, including when the honest answer is \"the AI isn't ready for this yet.\"\n\nOther duties as assigned.\n\nWho You Are\nRequired Qualifications:\nBachelor's degree in Computer Science, Engineering, or a related technical field\n\nProven Technical Leadership: 12+ years of software engineering experience, with a track record at tech lead, staff or principal-level scope.\n\nProduction LLM Experience: 2+ years building and running LLM-based systems in production that real users relied on, not only demos, prototypes or personal projects.\n\nCore AI Depth: Deep, hands-on expertise in agent runtime or evaluation, a second area of real depth, and working knowledge across the rest of the AI engineering stack.\n\nEvaluation Rigor: A track record of measuring AI quality with real evaluation sets and test harnesses, and reporting results with numbers.\n\nZero-to-One Leadership: Experience leading a small team's technical direction from zero, or close to it, in a greenfield setting.\n\nExcellent communication skills with the ability to explain complex technical concepts and trade-offs to non-technical stakeholders\n\nPreferred Qualifications:\nRegulated-Industry Experience: Healthcare (PHI, HIPAA), finance or insurance.\n\nGCP Experience: Running production services on Google Cloud.\n\nInternal Platforms: Built a platform used by other engineering teams.\n\nTeam Scaling: Helped grow a single pod into multiple teams.\n\nOur Benefits\nIn addition, for salaried positions you would also be eligible for:\nMedical, Dental, and Vision plans\n\nFlexible Spending/Health Savings Accounts\n\nFlexible PTO\n\n401(k) + Company Match\n\nLife Insurance, Pet insurance, and more\n\nOur Company\nWe have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.\nSound like a good fit? We’d love to meet you.","description_format":"text","description_chars":4589,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"},{"name":"Toronto","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-10-01T01:48:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":172500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":2}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":18,"expected_fill_days":34,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/openloop-health-sr-staff-applied-ai-engineer-tech-lead","json_url":"https://alion.io/job/openloop-health-sr-staff-applied-ai-engineer-tech-lead.json","meta":{"generated_at":"2026-10-19T08:46:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6065,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678301},"rest":"https://alion.io/mcp/rest/get_company?id=678301"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopenloop-health-sr-staff-applied-ai-engineer-tech-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopenloop-health-sr-staff-applied-ai-engineer-tech-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopenloop-health-sr-staff-applied-ai-engineer-tech-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/openloop-health-sr-staff-applied-ai-engineer-tech-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopenloop-health-sr-staff-applied-ai-engineer-tech-lead"}]}