{"id":2962872,"url":"https://alion.io/job/openloop-health-staff-technical-program-manager","title":"Staff Technical Program Manager","company":{"id":678301,"name":"OpenLoop Health","domain":"openloophealth.com","url":"https://alion.io/company/openloophealth","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":88,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Product","role_family":"Product","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":151000,"max_usd":268000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":222},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-10-20T20:10:01Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T10:58:04Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About OpenLoop\nOpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.\nAbout the Role\nOpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. Our Technical Program Management team turns business vision into structured, measurable execution, bringing operational rigor, predictability, and scale to how OpenLoop plans and ships. We’re hiring a Staff Technical Program Manager to lead high-impact, cross-functional programs that directly support company OKRs and strategic priorities.\nThis is a senior-level individual contributor role responsible for translating business vision into structured, executable technical programs. You will partner closely with Engineering, Product, and business stakeholders, run Agile delivery across engineering teams, and make sure every initiative is tied to measurable outcomes.\nYou will help scale the TPM function at OpenLoop by standardizing Agile and practices, defining reporting cadences, and providing delivery metrics that improve how teams plan and ship. You will present in stakeholder and leadership meetings, with C-level visibility and meaningful ownership.\nWhat You’ll Do\nOwn and drive execution of complex, cross-functional technical initiatives tied directly to company OKRs.\n\nTranslate business requirements into clearly defined technical programs and actionable requirements for engineering teams.\n\nEnsure every request from business stakeholders aligns with company objectives and measurable outcomes.\n\nMake prioritization and tradeoff decisions in partnership with Engineering and business leaders, negotiating across scope, timelines, and impact.\n\nProduce status reports and updates tailored to the audience: executive summaries for leadership, detailed delivery views for engineering, and updates for business partners.\n\nRun Agile ceremonies and coordinate delivery across multiple engineering teams, and cross-team planning and dependency management.\n\nProactively identify risks, manage dependencies, and remove blockers.\n\nUse metrics and retrospective findings to find bottlenecks and improve team efficiency, velocity, and communication.\n\nWho You Are\nRequired Qualifications\n6+ years of experience in Technical Program Management or equivalent strategic technical role.\n\nDeep working knowledge of Agile software development, such as Scrum and the Scaled Agile Framework (SAFe).\n\nStrong technical fluency (not required to be an engineer) with the ability to understand systems architecture, APIs, integrations, and technical dependencies.\n\nDemonstrated experience translating complex systems into business-friendly language.\n\nProven experience driving programs tied to OKRs and measurable business outcomes.\n\nExceptional written and verbal communication skills, with a track record of presenting to senior stakeholders and executives.\n\nExperience writing status reports and program updates tailored to different audiences, from executives to engineering teams.\n\nExperience defining and using delivery metrics (velocity, predictability, cycle time, health indicators) to improve team performance.\n\nStrong prioritization and decision-making skills with the ability to operate autonomously.\n\nExperience aligning and influencing cross-functional stakeholders.\n\nHands-on experience using Jira and other project management tools to manage cross-functional delivery at scale.\n\nExperience structuring backlogs, defining epics and milestones, and creating executive-ready reporting dashboards.\n\nPreferred Qualifications\nCertified ScrumMaster (CSM), Professional Scrum Master (PSM), or SAFe certification (e.g., SAFe Scrum Master, SAFe Release Train Engineer, SAFe Agilist).\n\nExperience in healthcare, health tech, virtual care, care delivery platforms, or healthcare operations.\n\nExperience with clinical, pharmacy, or technical integrations.\n\nExperience working in fast-growing or globally distributed teams.\n\nOur Benefits\nIn addition, for salaried positions you would also be eligible for:\nMedical, Dental, and Vision plans\n\nFlexible Spending/Health Savings Accounts\n\nFlexible PTO\n\n401(k) + Company Match\n\nLife Insurance, Pet insurance, and more\n\nOur Company\nWe have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.\nSound like a good fit? We’d love to meet you.","description_format":"text","description_chars":4781,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"},{"name":"Toronto","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-10-20T23:21:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":172500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":33,"reasons":["conf:3","stale_co","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/openloop-health-staff-technical-program-manager","json_url":"https://alion.io/job/openloop-health-staff-technical-program-manager.json","meta":{"generated_at":"2026-10-24T11:37:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16573,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678301},"rest":"https://alion.io/mcp/rest/get_company?id=678301"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopenloop-health-staff-technical-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopenloop-health-staff-technical-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopenloop-health-staff-technical-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/openloop-health-staff-technical-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopenloop-health-staff-technical-program-manager"}]}