# Quality Assurance Lead

How will you add value to the OpenPayd journey? Establish and lead OpenPayd’s Quality Assurance function, including its operating model, governance arrangements and strategic roadmap. Develop, own and maintain a robust, risk-based Quality Assurance framework. Conduct objective, risk-based Quality Assurance reviews across customer onboarding and CDD/EDD, periodic and event-driven customer reviews, transaction monitoring, fraud-related activities, and payment operational processes. Select and document review samples using a risk-based methodology, maintaining a clear evidence trail and appropriate independence from the activities under review. Assess the quality, completeness, accuracy, consistency, and timeliness of first-line case handling, investigations, risk assessments, approvals, documentation, and decision-making. Evaluate the design and operating effectiveness of relevant first-line processes and controls, identifying deficiencies, inconsistencies, control weaknesses, and remediation needs. Perform thematic reviews, identify emerging risks and recurring trends, and record and rate findings consistently. Prepare clear, evidence-based reports, management information, and KPIs

- **Id**: 3937996
- **Url**: <https://alion.io/job/openpayd-quality-assurance-lead-2>
- **Role**: Industrial Engineering
- **Role family**: Industrial Engineering
- **Seniority**: lead
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: London, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Experience years min**: 8
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-01T11:50:56Z
- **Employer posted date**: 2026-09-01
- **Last verified at**: 2026-11-11T05:15:59Z
- **Board verified**: yes
- **Days open**: 70
- **Description format**: text
- **Description chars**: 3708
- **Description truncated**: no
- **Benefits**: Annual leave, Gym membership, Life insurance
- **Relocation offered**: no

## Company

- **Id**: 2090207
- **Name**: Openpayd
- **Domain**: openpayd.com
- **Url**: <https://alion.io/company/openpayd-com>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Lever

## Trust

- **Level**: ok
- **Days open**: 70

## Requirements

- **Experience years min**: 8
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-08T10:25:18Z

## Visa

- Country: GB; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Licensed UK visa sponsor (Skilled Worker); Route: Skilled Worker

## Liveness

- **Score**: 15
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.545
- **P room**: 0.28
- **Age days**: 70
- **Expected fill days**: 29
- **Reasons**: conf:0, win:tail, crowd:
- **Computed at**: 2026-11-11T05:49:22Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.
