{"id":323270,"url":"https://alion.io/job/openrouter-customer-engineer","title":"Customer Engineer","company":{"id":12361,"name":"OpenRouter","domain":"openrouter.ai","url":"https://alion.io/company/openrouter-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":92,"open_postings":8,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":72,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":235000,"max":260000,"currency":"USD","period":"year","gross":null,"usd_annual":260000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"OpenAI","optional":false},{"name":"OpenRouter","optional":false},{"name":"LLM","optional":true}],"status":"live","first_seen_at":"2026-08-07T19:09:43Z","employer_posted_date":"2026-08-07","last_verified_at":"2026-11-07T20:08:05Z","board_verified":true,"closed_at":null,"days_open":92,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":92},"description":"About OpenRouter\nOpenRouter is the open AI routing and infrastructure layer that enterprises use to access, manage, and optimize the best large language models across providers-without lock-in, capacity constraints, or unnecessary cost. We power some of the most advanced AI teams in the world by giving them the flexibility to move fast, scale confidently, and stay future-proof as models evolve.\nAs enterprise adoption of AI accelerates, OpenRouter sits at the center of how organizations operationalize LLMs across research, product, and production workloads.\nAbout the Role\nAs a Customer Engineer, you'll be the technical quarterback for OpenRouter's enterprise sales cycles. You'll partner with account executives to conduct discovery, deliver compelling demos, architect solutions, and overcome technical objections. You'll be the trusted technical advisor who helps prospects understand how OpenRouter solves their specific AI challenges.\nThis role sits at the intersection of sales, engineering, and product-you'll need to be equally comfortable in customer meetings, building demo environments, and providing product feedback to engineering.\nWhat You'll Do\nLead technical discovery calls to understand the prospect's AI/ML architecture, use cases, and requirements\n\nDevelop expertise in OpenRouter’s products and solutions, and how they can be leveraged to solve business problems\n\nAssess technical fit, including API integration, model requirements, data residency needs, and compliance requirements\n\nDesign and deliver customized product demonstrations showcasing OpenRouter's capabilities for prospects’ specific use cases\n\nCreate demos to showcase OpenRouter and manage proof-of-concept environments\n\nPartner with AEs throughout the sales cycle from discovery through close. Respond to proposals and technical questions from customers. Present at customer meetings, QBRs, and executive briefings\n\nAddress technical objections and competitive positioning and support contract negotiations on technical terms, SLAs, and implementation timelines\n\nProvide feedback to the Product and Engineering teams on feature requests, competitive gaps, and market requirements. Contribute to product roadmap prioritization based on customer needs\n\nStay current on AI/ML trends and competitive landscape\n\nWhat We're Looking For\n5+ years as Sales Engineer, Customer Engineer, Solutions Engineer, or Solutions Architect in B2B SaaS/API/Infrastructure platforms\n\nStrong technical background with hands-on experience in software development, APIs, or cloud infrastructure\n\nExcellent presentation skills with the ability to explain complex technical concepts to varied audiences. Strong problem-solving skills and ability to architect solutions under pressure.\n\nCustomer-first mindset with genuine desire to help customers succeed\n\nExperience in a sales engineering role related to AI/ML technologies, LLMs, or machine learning platforms is a plus\n\n[redacted]\n Nobody checks every box, and we're looking for someone who is excited to join the team.","description_format":"text","description_chars":3039,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["LLM & Generative AI","AI Compute & Inference","AI Development Tools"],"lifecycle":[{"event":"open","at":"2026-09-05T16:43:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":177500,"route":null,"cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.878,"p_room":0.44,"age_days":91,"expected_fill_days":72,"reasons":["conf:2","velocity","win:tail","crowd:"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":260000,"is_top_pay":true},"html_url":"https://alion.io/job/openrouter-customer-engineer","json_url":"https://alion.io/job/openrouter-customer-engineer.json","meta":{"generated_at":"2026-11-07T20:20:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32223,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12361},"rest":"https://alion.io/mcp/rest/get_company?id=12361"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopenrouter-customer-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopenrouter-customer-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopenrouter-customer-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/openrouter-customer-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopenrouter-customer-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":323270}},{"tool":"search_jobs","arguments":{"company":"openrouter.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":323270},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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