{"id":2559223,"url":"https://alion.io/job/opensity-solutions-community-ambassadorguest-services","title":"Community Ambassador/Guest Services","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1202},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T20:08:38Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-23T04:00:07Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\n\nJob Description\nOpensity Solutions is seeking a Community Ambassador/Hospitality role, you will be responsible for creating a warm and inclusive environment, providing exceptional customer service to visitors and residents alike. Ensuring the seamless planning, execution, and follow-up of various meetings and events within our community. Your passion for building strong connections and your impeccable organizational skills will be key in fostering a thriving and engaged community. This role reports to the Lead Office Services Associate or the Client Relations Manager.\nHours: 8am - 5pm\nEssential Job Functions\nCommunity Ambassador\nGreet and extend courteous assistance to visitors, residents, and community members, exhibiting a professional and approachable demeanor.\nEngage in purposeful interactions, actively listening to individual needs, and providing comprehensive information about community amenities, events, and services.\nCultivate positive relationships, demonstrating genuine care and interest in community members' well-being, thus fostering a sense of belonging and unity.\nReception & Front Desk Operations\nExemplify efficiency and organization in managing the front desk area, always maintaining an immaculate and professional appearance.\nSkillfully handle incoming calls, promptly routing them to the appropriate personnel or taking detailed messages when necessary, ensuring seamless communication within our organization.\nFacilitate the orderly receipt and distribution of mail and packages, ensuring timely and accurate delivery to the intended recipients.\nMeeting Coordination\nDemonstrate adept scheduling and coordination of meetings and events, collaboratively working with diverse teams to secure optimal participant availability and essential resources.\nOversee meticulous meeting logistics, including venue arrangements, audiovisual setup, and catering services as required, ensuring flawless execution.\nPrepare comprehensive meeting materials, encompassing agendas, presentations, and relevant documentation, to equip participants adequately.\nTechnical Support\nProvide proficient technical support for virtual meetings, ensuring the seamless operation of video conferencing, audio connectivity, and screen sharing functionalities.\nSwiftly troubleshoot and resolve any technical challenges that arise during meetings, assuring minimal disruption to productive proceedings.\nRemain abreast of the latest advancements in video conferencing technologies, proactively seeking opportunities to enhance meeting experiences.\nEvent Coordination\nCollaborate effectively with the event planning team, orchestrating the planning and coordination of community events, workshops, and social gatherings to enrich our community experiences.\nMethodically manage event logistics, encompassing venue arrangements, guest invitations, RSVPs, and meticulous setup, ensuring a harmonious ambiance for all attendees.\nOffer onsite support during events, ensuring smooth operations and resolving any unforeseen issues with prompt efficiency.\nCommunication & Community Engagement\nServe as a proactive intermediary among various departments, proficiently gathering and disseminating vital information for community updates and announcements.\nEmploy a diverse range of communication channels to effectively distribute community-related information, engaging community members and fostering informed participation.\nInitiate meaningful interactions with community members to ascertain their preferences, needs, and feedback, thus facilitating continuous improvement initiatives.\nCollaborate synergistically with team members to introduce innovative engagement initiatives, promoting inclusivity and a strong sense of belonging within the community.\nTraining\nActively participate in training programs, including the utilization of the Cornerstone platform, to enhance your knowledge and skills in the role of a community Ambassador/Reception & Meeting Coordinator\nPosition Requirements/Experience/ Education:\nHigh school diploma or equivalent, college degree preferred \nMinimum 1 year of experience\nAbility to understand client inquiries and provide effective responses\nExperience in using Microsoft Office products and applications\nUnderstands the importance of delivering added value to clients\nTeam player who can keep a positive attitude, motivate peers, and build relationships\nAbility to maintain confidentiality and security of any client information\nDisplays a pleasant and cheerful disposition at all times\nCompetencies:\nClient first mentality \nDemonstrates accuracy and attention to detail\nDetail orientated with the ability to multitask and work in a fast-paced high energy environment where priorities are constantly changing\nSolid decision-making skills within the scope of the position\nAbility to meet deadlines and work under pressure \nGood verbal and written communication skills\nAbility to use technology \nPrioritizing, flexibility, adaptability\nCompensation\nThe compensation range for this role is 21.00 to 24.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)ools.\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":7185,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-14T20:08:38Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.87,"p_room":0.9,"age_days":10,"expected_fill_days":21,"reasons":["conf:49","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/opensity-solutions-community-ambassadorguest-services","json_url":"https://alion.io/job/opensity-solutions-community-ambassadorguest-services.json","meta":{"generated_at":"2026-10-26T03:00:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4054,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617390},"rest":"https://alion.io/mcp/rest/get_company?id=2617390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopensity-solutions-community-ambassadorguest-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopensity-solutions-community-ambassadorguest-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopensity-solutions-community-ambassadorguest-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opensity-solutions-community-ambassadorguest-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopensity-solutions-community-ambassadorguest-services"}]}