{"id":1568379,"url":"https://alion.io/job/opensity-solutions-fast-service-specialist-2","title":"FAST Service Specialist","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Princeton, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-19T03:34:34Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nJob Descriptio n\nSeeking a FAST Service Specialist to join the Opensity team based in New Jersey who can provide coverage across multiple client locations as business needs require. Candidate must be comfortable with frequent travel between sites and possess reliable transportation. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team. This unique and client-facing position allows the employee to support multiple Opensity client sites in a defined geographic market.\nRESPONSIBILITIES\nMail Services include metering, sorting, and distributing mail and accountable packages per schedule \nCopy Services includes accurately producing copy, print and scan projects per written instructions \nReception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner \nHospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed \nFloor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance \nFacilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns. \nFlexibility of a weekly work schedule to cover absences and vacations. Will include potential schedule changes and work locations \nMust have a reliable vehicle and a clean, valid driver's license\nMust be willing and able to travel throughout New Jersey, including but not limited to:Montvale, East Brunswick, Princeton, Kenilworth Newark & Secaucus\n\nThis position requires travel throughout the New Jersey market and the successful completion of several site-specific background screening and clearance processes, depending on client requirements\nJob Requirements\nHigh School Diploma or GED \n1+ work experience in a customer services field \nAbility to multitask with attention to detail \nAbility to resolve issues with professionalism and tact \nAbility to lift or move 40 lbs. or greater \nAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs \nAbility to walk, bend, kneel, stand or sit for an extended period of time \nAs a condition of employment, candidates must agree to complete and pass any applicable client-specific background checks.\nThe Compensation range for this role is 20.00 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":5078,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Growth opportunities","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T06:43:33Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.528,"p_room":0.55,"age_days":19,"expected_fill_days":15,"reasons":["conf:2","wave","velocity","win:tail","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/opensity-solutions-fast-service-specialist-2","json_url":"https://alion.io/job/opensity-solutions-fast-service-specialist-2.json","meta":{"generated_at":"2026-10-19T14:57:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11045,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617390},"rest":"https://alion.io/mcp/rest/get_company?id=2617390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopensity-solutions-fast-service-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopensity-solutions-fast-service-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopensity-solutions-fast-service-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opensity-solutions-fast-service-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopensity-solutions-fast-service-specialist-2"}]}