{"id":3545639,"url":"https://alion.io/job/opensity-solutions-hospitality-associate-8","title":"Hospitality Associate","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":14,"ghost_share":0,"stale_share":0.071,"repost_share":0.143,"time_to_fill_p50_days":22,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Service Desk","optional":false},{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-30T20:40:08Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-06T00:24:17Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nJob Description\nThe Hospitality Associate at Opensity Solutions is responsible for delivering high-touch concierge-style hospitality services within a professional office environment. This role supports daily operations, meetings, events, and guest services by ensuring exceptional presentation, responsiveness, and attention to detail. The Hospitality Specialist collaborates with internal teams and reports to designated site leadership while maintaining an elevated and service-oriented workplace experience. This position is classified as non-exempt.\nShift: 7 am - 4 pm \nRESPONSIBILITIES:\nPantry & Hospitality Standards\nEstablish elevated service standards (wipe downs, alignment of products, clear organization) for all pantry areas; including checking expiration dates and rotating stock.\nFood and beverage display items to be kept in impeccable condition at all times, this to include any back up inventory in all storage areas.\nPerform kitchen cleaning, maintain kitchen supplies, stock shelves, and refrigerators, make coffee and fill/empty dishwashers.\nHelp unload & distribute/arrange daily food deliveries in pantry areas.\nContinually consolidating, storing and disposing of unused perishables.\nSupport catering with food and beverage needs for meetings.\nPublic Areas & Housekeeping\nLight maintenance & housekeeping duties for all public areas, spot cleaning/sweeping carpet & floors.\nImpeccably kept public eating areas with all chairs, barstools and tables always site inspection ready.\nMeeting & Conference Room Management\nReview meeting room schedule the night before ensuring all morning meetings are set-up.\nPerform audits on reservations ensuring all are on track and potential delays have a clear backup plan.\nEnsure rooms are completely set up at prior to the meeting start time, to include Blinds up Lights off Chairs pushed in White boards cleaned Meeting supplies stocked Glass surfaces cleaned\nPerform breakdowns in a timely and organized manner for white glove perfection.\nFloors walk and conference room checklist utilized during hourly floor sweeps.\nUtilize checklist to ensure all setups are done to perfection: All pens, markers, and writing pads refreshed, and room fully stocked (beverages, napkins, etc.) Dusting and wipe downs and clean all glass surfaces All blinds, chairs, electronics (wires are hidden or organized) are in perfect alignment and in working order\nInventory & Vendor Management\nEstablish par inventory levels and Just-In-Time ordering processes for procuring replenishment supplies to minimize unnecessary wastage and over-ordering.\nEstablish close account management relationships with supply partners to ensure next day deliveries and urgent needs are attended to promptly.\nAdministration Activities\nEnsure that new vendors are set up properly.\nVendor Management.\nOrdering and Invoicing.\nInventory Management, stocking, ordering, and establish par levels to minimize waste.\nManagement of service desk portal for all service lines (across positions).\nManagement of the Coupa system for invoice payments.\nSubmit work orders to building management through tenant portal.\nOnboarding\nComplete set ups for new hires (order business cards and nameplates, clean desks, stock standard office supplies, etc.).\nOffboarding\nClear any items left behind.\nClean workstations/offices.\nShip personal belongings as needed.\nPreventative Maintenance\nTrack and manage regular maintenance contract for all equipment and inspections with appropriate vendors.\nSelf-perform maintenance on equipment (daily coffee machine rinses, Molekule air filter replacements, etc.).\nIncident Management (Break/Fix)\nInvestigate and troubleshoot miscellaneous facility and office items (height adjustment desks not working, loose doorhandle, etc.).\nOffice Modifications\nUpon request provide desktop sit/stand units, reorient workstations, add whiteboards, hang artwork.\nCoordinate with outside vendors for support, when required.\nQUALIFICATIONS:\nEducation: High School Diploma or GED required.\nExperience: Minimum of 1 year of work experience required; hospitality, food & beverage, hotel, or client service experience preferred. Experience in professional office hospitality or conference services is a plus.\nTechnical Skills:\nProficiency in Microsoft Office Suite, including Outlook, Word, and Excel. \nExperience using room reservation systems, scheduling platforms, or workplace service tools preferred. \nAbility to learn and navigate hospitality and workplace technology systems efficiently.\nPhysical Requirements:\nAbility to lift or move 40 lbs. or greater\nAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.\nAbility to walk, bend, kneel, stand or sit for an extended period of time\nThe Compensation range for this role is 22.00 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\n#INDHP\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":6999,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-30T20:40:08Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":22,"reasons":["conf:2","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/opensity-solutions-hospitality-associate-8","json_url":"https://alion.io/job/opensity-solutions-hospitality-associate-8.json","meta":{"generated_at":"2026-11-06T03:34:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5945,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617390},"rest":"https://alion.io/mcp/rest/get_company?id=2617390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopensity-solutions-hospitality-associate-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopensity-solutions-hospitality-associate-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopensity-solutions-hospitality-associate-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opensity-solutions-hospitality-associate-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopensity-solutions-hospitality-associate-8"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3545639}},{"tool":"search_jobs","arguments":{"company":"opensitysolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3545639},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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