{"id":2045191,"url":"https://alion.io/job/opensity-solutions-maintenance-associate","title":"Maintenance Associate","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-07T19:18:36Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T05:51:53Z","board_verified":false,"closed_at":"2026-10-11T05:51:53Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nJob Description\nThe Office Services/ Maintenance Associate assumes a pivotal role in ensuring the smooth functioning of office operations by delivering comprehensive support services, including back-office support, and hospitality. Reporting to the Lead Hospitality Associate or the National Client Relations Manager, this role will support office relocations, carpentry requests (and office reconfigurations), meeting setups, and all maintenance work orders. Ability to develop and maintain an excellent rapport with customers and resolve difficult issues to customer satisfaction. Capable of responding to inquiries or complaints from clients or members of the business community in a professional and businesslike manner. Frequently required to stand, stoop, bend, reach, lift heavy objects, climb stairs, and walk through crowded areas.\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES:\n Set up conference rooms for meetings and events, i.e., tables, extra chairs, and step & repeat.\nRespond to work orders from MRI-Angus Service requests system. Accept, Put on Hold, Close, and add Additional comments on the status of the request throughout and upon completion on a mobile device /or computer.\nDeliver and pick up Iron Mountain archive boxes from clients and advise the Facilities Manager when the staging/Storage room is ready for pickup.\nPerform general maintenance and repairs from work order system requests to include but not limited to replacing lamps, identifying if a LED driver needs to be changed out on a LED light fixture - in offices, cubicles, common areas, pantries and restrooms, replacing ceiling tiles, carpentry that involves operating power tools, small plumbing repairs, respond to comfort cooling requests (“too hot/too cold”) including taking temperatures in a client space, adjusting induction unit thermostats and supplemental thermostats, secure cove base, hang Artwork, install shelving, small carpet repairs, leveling shades in Conf. rooms, etc.\nAdvise the Facilities Manager of supplies needed for the maintenance shop.\nVerify that services are performed as scheduled.\nAlert appropriate parties to any problems.\nSet, reschedule, and cancel appointments for customer carpentry requests as necessary.\nAssist Client’s Project Manager with internal relocations.\nWork with Facilities Manager on projects, maintenance and repair work, and day-to-day operations.\nPerform other essential duties as directed.\nQUALIFICATION REQUIREMENTS:\nEducation and/or Experience:\nHigh school diploma or GED required.\nMinimum of five years of experience working in a “Class A” commercial property - preferable.\nCommunication Skills:\nCapable of responding to inquiries or complaints from clients or members of the business community in a professional and businesslike manner. \nAbility to develop and maintain excellent rapport with customers and resolve difficult issues to the customers' satisfaction.\nComputer and other Skills: Ability to operate a computer, power tools, and a 2-way Radio.\nReasoning Skills:\nAbility to organize and prioritize responsibilities. \nAbility to define problems, collect data, establish facts, and draw valid conclusions, including decisive thinking in crises. \nAbility to apply principles of logical thinking to a wide range of intellectual and practical problems. \nAbility to read, analyze, and interpret building plans and blueprints.\nPhysical Demands:\nRegularly required to speak articulately and hear well; regularly required to sit and use hands to operate routine office equipment such as telephones, computers, etc.\nFrequently required to stand, stoop, bend, reach, lift heavy objects, climb stairs, and walk through crowded areas.\nNear vision ability required to read data and documents, including spreadsheets and blueprints, in printed form and on computer screen; and distance and color vision ability.\nPhysical mobility and dexterity to operate office equipment and regularly lift and/or move up to 100 pounds and occasionally lift and/or move up to 250 pounds.\nWork Environment:\n Noise level is consistent with levels usually present in an office environment or physical plant. \nHazards present are consistent with those common to an office or physical plant.\nThe Compensation range for this role is 25.00 to 28.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":6409,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T19:18:36Z"},{"event":"close","at":"2026-10-11T05:51:53Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":56000,"is_top_pay":false},"html_url":"https://alion.io/job/opensity-solutions-maintenance-associate","json_url":"https://alion.io/job/opensity-solutions-maintenance-associate.json","meta":{"generated_at":"2026-10-12T00:53:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":742,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617390},"rest":"https://alion.io/mcp/rest/get_company?id=2617390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopensity-solutions-maintenance-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopensity-solutions-maintenance-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopensity-solutions-maintenance-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opensity-solutions-maintenance-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopensity-solutions-maintenance-associate"}]}