{"id":1749046,"url":"https://alion.io/job/opensity-solutions-office-services-associate-2","title":"Office Services Associate","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-10T22:52:49Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nJob Description:\nThe Office Services Associate at Opensity Solutions is responsible for delivering integrated workplace services, including mail, copy, reception, hospitality, and general facilities support to ensure smooth daily operations across client environments. This role provides front-line support for workplace services and contributes to a clean, organized, and professional office experience for employees and visitors. This position is classified as non-exempt.\nROLES & RESPONSIBILITIES:\nSort, meter, distribute, and track incoming and outgoing mail and accountable packages according to established schedules and procedures.\n\nProduce copy, print, and scan services accurately based on written instructions and client requests.\n\nAnswer incoming telephone calls, route calls to appropriate personnel, and provide professional customer service support.\n\nGreet, assist, and announce visitors in a professional and welcoming manner while ensuring proper check-in procedures.\n\nCoordinate and maintain conference rooms, kitchens, and common areas to ensure they are clean, stocked, and ready for use.\n\nInspect and refresh meeting spaces, including cleaning surfaces and resetting rooms after use.\n\nManage kitchen and pantry inventory, including stocking supplies and ordering replenishments as needed.\n\nSupport floor operations, including stocking copy rooms, distributing paper and supplies, and performing basic maintenance tasks.\n\nAssist with general facilities support tasks, including hanging items, small office moves, and workspace reconfigurations.\n\nCoordinate with internal teams and client contacts regarding facility or equipment-related issues and service needs.\n\nEnsure all workplace service areas are maintained in alignment with cleanliness, safety, and service standards.\n\nSupport continuous improvement of workplace services through proactive identification of operational needs.\n\nKNOWLEDGE, SKILLS & ATTRIBUTES:\nStrong customer service mindset with a focus on delivering high-quality workplace support.\n\nAbility to multitask and manage competing priorities in a fast-paced environment.\n\nStrong attention to detail and commitment to accuracy in service delivery.\n\nBasic understanding of office operations, mail handling, and workplace services.\n\nStrong communication skills, both verbal and interpersonal.\n\nAbility to work independently and as part of a team.\n\nProfessional demeanor with a positive and service-oriented attitude.\n\nFamiliarity with office equipment such as printers, copiers, and mail systems.\n\nStrong organizational skills and ability to follow written and verbal instructions.\n\nCommitment to maintaining confidentiality and professionalism in client environments.\n\nAbility to lift or move 40 lbs. or greater.\n\nAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.\n\nAbility to walk, bend, kneel, stand or sit for an extended period of time.\n\nQUALIFICATIONS:\nEducation: High school diploma or equivalent required.\nExperience: 1+ year of experience in workplace services, facilities support, hospitality, reception, mail services, or related roles preferred.\nTechnical Skills: Basic proficiency with office equipment (printers, copiers, scanners) and familiarity with workplace service systems or ticketing platforms is preferred.\nThe Compensation range for this role is 22.00 to 26.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":5518,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T07:46:15Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.894,"p_room":0.9,"age_days":8,"expected_fill_days":15,"reasons":["conf:4","wave","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/opensity-solutions-office-services-associate-2","json_url":"https://alion.io/job/opensity-solutions-office-services-associate-2.json","meta":{"generated_at":"2026-10-11T04:26:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3095,"day_limit":5000,"remaining_today":1905,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617390},"rest":"https://alion.io/mcp/rest/get_company?id=2617390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopensity-solutions-office-services-associate-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopensity-solutions-office-services-associate-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopensity-solutions-office-services-associate-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opensity-solutions-office-services-associate-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopensity-solutions-office-services-associate-2"}]}