Office Services Associate

About Us:

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description

Opensity is seeking a service-oriented Office Services Associate to serve as a key point of contact for employees, clients, and visitors in our client's Chicago office. This highly visible role partners closely with the Office Manager to deliver an exceptional workplace experience, support daily office operations, and ensure the highest level of customer service in a professional business environment.

Schedule: Hours: 8:00a.m to 5:00p.m - Monday to Friday

Job Responsibilities

• Oversee daily office services and facilities operations, partnering with building management, security, engineering, and vendors to maintain a professional workplace environment.
• Deliver an exceptional visitor experience by managing reception activities, visitor coordination, parking validation, and office access procedures.
• Manage conference room and workspace reservations, resolving scheduling conflicts and coordinating external meeting space as needed.
• Coordinate all catering activities, including ordering, vendor communication, event setup, and budget adherence.
• Support meetings and events by preparing meeting spaces, coordinating hospitality services, and providing first-level conference room technology support.
• Administer employee and visitor access badges, maintain security records, and coordinate building access with property management.
• Respond promptly to workplace requests, submit maintenance tickets, and assist with office events, projects, and operational initiatives.
• Manage inventory and procurement of office supplies, kitchen items, beverages, snacks, and workplace essentials.
• Maintain conference rooms, common areas, cafés, and shared workspaces to ensure a clean, organized, and client-ready environment.
• Collaborate with office leadership and cross-functional partners to support operational excellence and a high-touch service culture.

Qualifications & Requirements

• 1+ year of experience in customer service, administrative support, hospitality, facilities, or office services preferred. Experience in a corporate, professional services, or client-facing environment is a plus.
• High School Diploma or equivalent
• Proficient in MS Office
• Solid written and verbal communication skills.
• Strong customer service skills.
• Ability to be resourceful and proactive.
• Excellent organizational skills
• Ability to prioritize tasks.
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is 22.00 to 25.50 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.