{"id":3769244,"url":"https://alion.io/job/opensity-solutions-receptionist-12","title":"Receptionist","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":13,"ghost_share":0,"stale_share":0.077,"repost_share":0.077,"time_to_fill_p50_days":22,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-04T21:07:02Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T06:26:36Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nJob Descriptio n\nOpensity Solutions is seeking a poised and professional Receptionist to support the executive floor for one of our prestigious financial services clients. This role serves as a key point of contact for the executive suite, ensuring every interaction with executives, clients, and guests reflects the highest standard of professionalism, hospitality, and discretion.\nEssential Job Functions\nReception & Guest Services\nHandle daily visitor registration through a guest registration system.\nGreet and welcome guests upon arrival, check them in, and direct them to the appropriate person, floor, or office.\nCoordinate, schedule, and maintain quality control for all meeting guests on the executive floor.\nSupervise the intake of VIP guests to ensure the highest level of service.\nNotify administrative staff of guest arrivals and respond to inquiries via phone, email, or in person.\nBuild and maintain positive internal and external relationships with clients, administrative staff, and service providers.\nConference Room & Meeting Support\nServe as an expert user of the conference room booking platform (EMS), supporting internal clients and ensuring accuracy of information.\nAct as floor administrator for conference room booking systems, assisting with meeting logistics and troubleshooting system issues.\nCoordinate with service providers to ensure catering, event setup, service, and quality expectations are met.\nConduct conference room and office-wide walkthroughs to ensure spaces are presentable and maintained to high standards.\nServe as a resource for space optimization, staying informed on emerging technologies and enhancements.\nOffice & Facilities Support\nSubmit maintenance, repair, and cleanliness requests and collaborate with Facilities to ensure completion.\nCoordinate daily operations with security, facilities, and administrative teams.\nPartner with internal teams to deliver a cohesive and high-quality office experience.\nMaintain documentation of standard operating procedures for Lobby and Executive Reception.\nTrack and report visitor, meeting, and event activity, analyze trends, and propose process improvements using platforms such as EMS and Envoy.\nQualifications & Requirements\n5+ years of experience in a customer service role within a professional corporate environment.\nExcellent interpersonal skills with the ability to manage sensitive situations with discretion and diplomacy.\nMotivated self-starter with a strong sense of urgency and accountability.\nExceptional customer service mindset with the ability to anticipate needs.\nStrong organizational and multitasking skills, with the ability to prioritize competing demands.\nProven ability to meet deadlines and consistently follow through.\nClear, professional written and verbal communication skills.\nCollaborative, positive, and team-oriented approach.\nHigh level of professionalism, discretion, and integrity.\nSound judgment and effective problem-solving abilities.\nProficiency with Microsoft Office Suite and Box or SharePoint required.\nExperience with Concur, advanced Adobe tools, floorplan software, and EMS conference booking platforms strongly preferred.\nCalm, patient, and composed under pressure with a strong work ethic.\nResourceful, adaptable, proactive, and solutions-oriented.\nCompensation\nThe compensation range for this role is $26.00 to $28.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.\nBenefits\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":5517,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-04T21:07:02Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":4,"expected_fill_days":22,"reasons":["conf:10","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":56000,"is_top_pay":false},"html_url":"https://alion.io/job/opensity-solutions-receptionist-12","json_url":"https://alion.io/job/opensity-solutions-receptionist-12.json","meta":{"generated_at":"2026-11-09T16:31:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24081,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617390},"rest":"https://alion.io/mcp/rest/get_company?id=2617390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopensity-solutions-receptionist-12"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopensity-solutions-receptionist-12"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopensity-solutions-receptionist-12"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opensity-solutions-receptionist-12\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopensity-solutions-receptionist-12"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3769244}},{"tool":"search_jobs","arguments":{"company":"opensitysolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3769244},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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