{"id":2395479,"url":"https://alion.io/job/opensity-solutions-receptionist-5","title":"Receptionist","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":51000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3613},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T22:29:57Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-15T00:39:32Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nJob Description\nThe Receptionist serves as the primary point of contact for employees, clients, visitors, and vendors within Opensity Solutions client environments. This role is responsible for creating a professional and welcoming experience through exceptional customer service, front desk management, communication coordination, and administrative support. The Receptionist plays a key role in maintaining efficient office operations, supporting workplace organization, and ensuring a positive client and guest experience. The position reports to the Lead Receptionist or Client Relations Manager.\nThis is a Part-Time role. Tuesday, Wednesday, Thursday. 24 hours per week.\nROLES & RESPONSIBILITIES:\nServe as a brand advocate and ambassador in every interaction with clients and guests. \nMonitor reception desk, greet and route guests to appropriate locations, answer and route internal and external call\nEnter external meeting attendees in building security list. Review list regularly and manage as needed.\nWork closely with office Director of Administration to ensure smooth operations of the office.\nAssist firm staff with sundry duties at desk such as stuffing envelopes, affixing labels to outgoing mail (to be approved by supervisor).\nWork closely with meeting organizers to identify requirements for catering, room configuration (additional seating), and audio-visual needs. Ensure logistics are available and communicate with supporting departments as necessary.\nSchedule and reschedule meetings in available conference rooms. Ensure all aspects of conference room reservations are complete with relevant and accurate information. Adjust to accommodate current and last-minute changes and requests.\nDemonstrate complete knowledge of each conference room, including seating capacity, to ensure appropriate room is assigned based on meeting requirements.\nReserve, track, and update Visitor Offices in reservation system.\nAssist lawyers, staff, clients, and visitors with requests for special arrangements or services, including transportation.\nMaintain a clean and professional reception area. \nMaintain the highest level of professionalism when interacting with lawyers, staff, clients, and visitors who require conference rooms, visitor offices, and other services.\nAnswer incoming phone calls and route them to the appropriate parties in the firm. \nWelcome and greet guests, vendors and employees; answer questions and direct them to waiting area and conference rooms. \nTrack and assist with meeting and conference room scheduling. \nDemonstrate a high level of professionalism both in appearance and demeanor. \nKNOWLEDGE, SKILLS & ATTRIBUTES:\nExcellent customer service and interpersonal communication skills with a client-first mindset. \nProfessional demeanor with strong verbal and written communication abilities. \nStrong organizational and multitasking skills in fast-paced environments. \nAbility to manage multiple priorities while maintaining accuracy and professionalism. \nStrong attention to detail and commitment to operational excellence. \nAbility to maintain confidentiality and handle sensitive information appropriately. \nStrong problem-solving and decision-making abilities within the scope of the role. \nAbility to work independently and collaboratively within a team environment. \nProficiency in Microsoft Office Suite and office technology systems. \nPositive attitude, adaptability, flexibility, and professionalism in workplace interactions. \nAbility to lift or move 40 lbs. or greater\nAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.\nAbility to walk, bend, kneel, stand or sit for an extended period of time\nQUALIFICATIONS:\nEducation: High school diploma or equivalent required;\nExperience: Minimum of 2-5 years of receptionist, front desk, customer service, or administrative support experience, preferably within professional services or legal environments.\nTechnical Skills: Proficiency in Microsoft Office Suite, scheduling systems, communication platforms, and general office technology required.\nThe Compensation range for this role is 24.00 to 27.50 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":6105,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-12T22:29:57Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":2,"expected_fill_days":15,"reasons":["conf:5","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/opensity-solutions-receptionist-5","json_url":"https://alion.io/job/opensity-solutions-receptionist-5.json","meta":{"generated_at":"2026-10-15T18:08:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27512,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617390},"rest":"https://alion.io/mcp/rest/get_company?id=2617390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopensity-solutions-receptionist-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopensity-solutions-receptionist-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopensity-solutions-receptionist-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opensity-solutions-receptionist-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopensity-solutions-receptionist-5"}]}