{"id":1491655,"url":"https://alion.io/job/opensity-solutions-receptionist","title":"Receptionist","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-06T19:57:56Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nThe Receptionist serves as the primary point of contact for employees, clients, visitors, and vendors within Opensity Solutions client environments. This role is responsible for creating a professional and welcoming experience through exceptional customer service, front desk management, communication coordination, and administrative support.\nCandidate must have prior experience in a hotel front desk or corporate office environment. Experience in a medical office setting does NOT meet the requirements for this role.\nROLES & RESPONSIBILITIES:\nFront Desk Management: \nGreet employees, clients, visitors, and vendors in a professional, friendly, and welcoming manner. \nManage incoming phone calls efficiently by directing calls to appropriate personnel, taking accurate messages, and responding to inquiries professionally. \nProvide timely assistance and support to visitors and employees by directing them to the appropriate departments or resources. \nMaintain a professional front desk environment that reflects the service standards and values of Opensity Solutions. \nMonitor visitor check-in procedures and maintain visitor logs as required. \nClient Relations & Guest Experience:\nEnsure a seamless and positive experience for all clients, guests, and visitors entering the workplace environment. \nRespond to client and guest requests promptly, professionally, and courteously. \nAddress concerns, inquiries, and service requests efficiently while maintaining a high level of customer satisfaction. \nBuild positive working relationships with employees, clients, vendors, and visitors through excellent communication and professionalism. \nMaintain a customer-focused approach while supporting workplace hospitality and operational service initiatives. \nCommunication & Coordination:\nServe as a central communication hub for internal and external communications. \nRelay messages accurately and promptly through phone, email, and in-person communication channels. \nCoordinate meeting schedules, visitor appointments, conference room reservations, and workplace calendars as needed. \nSupport communication between departments to ensure smooth workplace operations and efficient coordination of activities. \nMaintain awareness of daily office activities, meetings, and visitor schedules to support operational readiness. \nFacility & Security Coordination:\nCoordinate meeting room scheduling, event preparation, and workspace arrangements with internal departments and stakeholders. \nAssist in organizing workplace events, meetings, and conferences by ensuring required resources and room setups are completed. \nSupport workplace security procedures by monitoring visitor access and ensuring compliance with established protocols. \nRespond appropriately to emergencies, workplace incidents, or security concerns by notifying designated personnel. \nParticipate in workplace safety training and operational readiness initiatives as required. \nKNOWLEDGE, SKILLS & ATTRIBUTES:\nExcellent customer service and interpersonal communication skills with a client-first mindset. \nProfessional demeanor with strong verbal and written communication abilities. \nStrong organizational and multitasking skills in fast-paced environments. \nAbility to manage multiple priorities while maintaining accuracy and professionalism. \nStrong attention to detail and commitment to operational excellence. \nAbility to maintain confidentiality and handle sensitive information appropriately. \nStrong problem-solving and decision-making abilities within the scope of the role. \nAbility to work independently and collaboratively within a team environment. \nProficiency in Microsoft Office Suite and office technology systems. \nPositive attitude, adaptability, flexibility, and professionalism in workplace interactions. \nQUALIFICATIONS:\nEducation: High school diploma or equivalent required; associate or bachelor’s degree preferred.\nExperience: Minimum of 1-3 years of receptionist, front desk, customer service, or administrative support experience, preferably within professional services or legal environments.\nTechnical Skills: Proficiency in Microsoft Office Suite, scheduling systems, communication platforms, and general office technology required.\nThe Receptionist plays a key role in maintaining efficient office operations, supporting workplace organization, and ensuring a positive client and guest experience.\nCommunication Skills\nAbility to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Emotional intelligence is a plus!\nThe Compensation range for this role is $20.54 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\n#INDHP #LI-SS1\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":6942,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T00:51:08Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.919,"p_room":0.9,"age_days":7,"expected_fill_days":15,"reasons":["conf:3","wave","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/opensity-solutions-receptionist","json_url":"https://alion.io/job/opensity-solutions-receptionist.json","meta":{"generated_at":"2026-10-06T22:11:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2405,"day_limit":5000,"remaining_today":2595,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617390},"rest":"https://alion.io/mcp/rest/get_company?id=2617390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopensity-solutions-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopensity-solutions-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopensity-solutions-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opensity-solutions-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopensity-solutions-receptionist"}]}