{"id":1491662,"url":"https://alion.io/job/opensity-solutions-records-associate","title":"RECORDS ASSOCIATE","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-09-30T10:39:31Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nJob Descriptio n\nAs a Records Associate, your role is to assist in the effective management and organization of records within the organization. You will play a key part in maintaining accurate records, both physical and digital, and ensuring their proper storage, classification, and retrieval. Your responsibilities will include entering data into the records management system, categorizing records based on established guidelines, and supporting the team in routine audits to ensure data integrity. As a vital member of the records management department, you will collaborate with colleagues to fulfill record requests promptly and contribute to the implementation of records management policies and procedures. Your attention to detail and adherence to data protection and privacy regulations will be essential in safeguarding sensitive information and maintaining compliance. Your dedication to maintaining an organized and efficient records management system will support various departments in accessing crucial information, ultimately contributing to the smooth functioning of the organization. This role reports to the Lead Records Associate or the Client Relations Manager.\nROLES & RESPONSIBILITIES:\nRecords Management & Oversight:\nSupport the implementation and maintenance of records management policies, procedures, and operational standards across the organization.\nMaintain and monitor physical and digital records management systems to ensure organization, reliability, accuracy, and operational efficiency.\nAssist with the continuous improvement of records management processes and workflows to enhance accessibility and compliance.\nStay informed on records management best practices, technology updates, and industry standards to support operational effectiveness.\nCollaborate with internal departments to support records-related operational needs and requests.\nRecords Classification & Indexing:\nClassify, organize, and index records according to established records management procedures and organizational guidelines.\nEnsure records are accurately labeled, categorized, and entered into records management systems for efficient search and retrieval.\nMaintain metadata and filing structures to support accurate record tracking and accessibility.\nAssist with organizing both active and archived records while ensuring compliance with retention schedules and organizational standards.\nSupport data entry and records updates with strong attention to detail and accuracy.\nRecords Storage & Retrieval:\nManage the secure storage, organization, and accessibility of physical and electronic records.\nEnsure records are stored in compliance with confidentiality, security, and data protection standards.\nRespond to records requests promptly and assist employees and authorized personnel with locating and retrieving required information.\nMonitor records access procedures to ensure proper authorization and compliance with organizational policies.\nAssist with offsite storage coordination, records transfers, and archive management as required.\nCompliance & Quality Assurance:\nMaintain compliance with data privacy, records retention, confidentiality, and information security regulations.\nAssist in implementing records retention and disposal schedules in accordance with legal and organizational requirements.\nConduct routine audits and quality control reviews of records systems to ensure accuracy, completeness, and compliance.\nIdentify discrepancies or records management issues and support corrective actions and process improvements.\nCollaborate with operational leadership, compliance, and legal teams on records-related initiatives and requirements.\nTraining & Operational Support:\nParticipate in ongoing training and professional development programs, including operational systems and records management procedures.\nSupport team members and departments by providing guidance on records management practices and procedures as needed.\nPromote a culture of organization, accuracy, confidentiality, and operational excellence within the workplace.\nMaintain professionalism, discretion, and confidentiality when handling sensitive records and client information.\nKNOWLEDGE, SKILLS & ATTRIBUTES:\nStrong understanding of records management principles, filing systems, and document organization.\nExcellent attention to detail with strong accuracy and data integrity skills.\nStrong organizational and time management abilities with the ability to prioritize tasks effectively.\nAbility to manage multiple assignments in fast-paced operational environments.\nKnowledge of confidentiality, data privacy, and records retention requirements.\nStrong customer service and communication skills with a client-first mindset.\nAbility to work independently and collaboratively within a team environment.\nProblem-solving and analytical skills with the ability to identify process improvements.\nProficiency in Microsoft Office Suite and records management systems.\nProfessional demeanor with strong interpersonal and communication abilities.\nAdaptability, flexibility, and commitment to operational excellence.\nAbility to lift or move 40 lbs. or greater\nAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.\nAbility to walk, bend, kneel, stand or sit for an extended period of time\nThe Compensation range for this role is 19.00 to 21.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":7569,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Professional development","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T00:51:08Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/opensity-solutions-records-associate","json_url":"https://alion.io/job/opensity-solutions-records-associate.json","meta":{"generated_at":"2026-10-01T02:39:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1958,"day_limit":5000,"remaining_today":3042,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}