{"id":1491652,"url":"https://alion.io/job/opensity-solutions-site-manager","title":"Site Manager","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":64000,"currency":"USD","period":"year","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Supervision","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-09T21:06:50Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nJob Description\nThe Site Manager at Opensity Solutions is responsible for overseeing daily on-site operations and ensuring exceptional client service delivery at a client office location. This role provides a range of administrative and operational support services, including copy, print, mail, hospitality, facilities, and receptionist functions. The Site Manager is also responsible for supervising all on-site employees, including hiring, recruiting, scheduling, training, performance management, and professional development.\nThis role serves as the primary point of contact for site operations and plays a critical role in maintaining service quality, operational efficiency, and strong client relationships.\nEssential Job Functions\nSite Management & Client Relationship\nServe as the principal liaison between Opensity Solutions, on-site employees, and the client \nEnsure consistent communication with the client regarding service delivery, staffing, and operational performance \nDemonstrate knowledge of all services, turnaround times, and client expectations \nMaintain strong client relationships and ensure high levels of client satisfaction \nIdentify opportunities to expand services and improve operational efficiency \nTeam Leadership & Supervision\nSupervise, delegate, and support all on-site employees to ensure productivity and service standards are met \nRecruit, interview, hire, and onboard new employees for site-level positions \nTrain, coach, evaluate, and develop employees to support professional growth and performance improvement \nSchedule staff to ensure full coverage of operating hours while minimizing overtime \nPromote a professional, service-driven team environment \nOperational Service Delivery\nOversee all on-site service functions including mail, copy, print, scan, reception, hospitality, and facilities support \nEnsure accurate and timely completion of all service requests per client standards \nMaintain organization and readiness of office support areas including copy rooms, kitchens, conference rooms, and common areas \nEnsure proper handling of mail, packages, and courier services according to established procedures \nSupport basic facilities coordination including office moves, equipment support, and workspace organization \nReporting & Process Improvement\nTrack operational performance and productivity metrics for site operations \nAssist in preparing monthly reports for leadership and client review \nIdentify opportunities to improve workflow efficiency, service quality, and operational consistency \nSupport implementation of process improvements and best practices across the site \nCompliance & Administration\nEnsure compliance with company policies, client requirements, and safety procedures \nMaintain documentation related to staffing, scheduling, and operational performance \nSupport administrative tracking of site operations and service delivery requirements \nService Delivery Oversight\nEnsure effective delivery of all office services, including mail, copy, print, scanning, hospitality, reception, and facilities support \nMaintain knowledge of all service offerings, turnaround times, delivery standards, and client expectations \nEnsure accuracy and timeliness of all operational tasks and service requests \nSupport upkeep of client workspaces, including conference rooms, kitchens, and shared office areas \nReporting & Continuous Improvement\nTrack productivity and operational performance metrics \nAssist in preparing monthly reports for leadership and client review \nIdentify opportunities to expand services and improve operational workflows \nPartner with leadership to implement process improvements and service enhancements \nQualifications & Requirements\nHigh School Diploma required; Associate’s or Bachelor’s degree preferred \nPrevious supervisory experience in a client service or office services environment preferred \nStrong leadership and team management skills \nExcellent verbal and written communication skills \nStrong attention to detail and organizational abilities \nAbility to work independently with minimal supervision \nProficiency in Microsoft Office (Word, Excel, Outlook) \nAbility to lift or move up to 40 lbs \nAbility to stand, walk, bend, kneel, and sit for extended periods \nAbility to handle packages using carts with up to 75 lbs capacity \nThe Compensation range for this role is 60,000 to 64,000 USD per year. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":6524,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Professional development","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T00:51:08Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.664,"p_room":0.9,"age_days":10,"expected_fill_days":15,"reasons":["conf:0","velocity","win:mid","comp:brand"],"computed_at":"2026-10-09T06:01:00Z"},"pay":{"stated_usd_annual":64000,"is_top_pay":false},"html_url":"https://alion.io/job/opensity-solutions-site-manager","json_url":"https://alion.io/job/opensity-solutions-site-manager.json","meta":{"generated_at":"2026-10-10T00:51:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1359,"day_limit":5000,"remaining_today":3641,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617390},"rest":"https://alion.io/mcp/rest/get_company?id=2617390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopensity-solutions-site-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopensity-solutions-site-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopensity-solutions-site-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opensity-solutions-site-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopensity-solutions-site-manager"}]}