{"id":3103401,"url":"https://alion.io/job/opensity-solutions-workplace-experience-coordinator","title":"Workplace Experience Coordinator","company":{"id":2617390,"name":"Opensity Solutions","domain":"opensitysolutions.com","url":"https://alion.io/company/opensitysolutions","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0.111,"time_to_fill_p50_days":20,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-28T22:45:06Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About Us:\nOpensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. \nOur Mission:\nOur mission isto provide modernizedtechnology platforms, elevatedtechnology support, and valuable insights, empowering our clients to excel in what they do best.\nOpensity Solutions is seeking an experienced, proactive, and highly professional Workplace Experience Coordinator to support daily workplace operations within a fast-paced financial services environment.\nThis is a hands-on, client-facing position requiring an individual who can independently coordinate office operations, anticipate workplace needs, manage service requests, and resolve operational issues while maintaining exceptional service standards.\nThe ideal candidate has experience in corporate workplace operations, office services, facilities coordination, or office management, preferably within financial services, legal services, or another professional corporate environment.\nThis individual must be comfortable supporting senior executives, coordinating vendors, managing mail and logistics, overseeing conference services, and maintaining a professional and efficient workplace with minimal supervision.\nWe are seeking a dependable, resourceful professional who demonstrates initiative, sound judgment, accountability, and consistent follow-through.\nJob Duties and Responsibilities\nWorkplace Operations & Facilities Coordination\nIndependently coordinate daily workplace operations, ensuring an organized, efficient, and professional office environment.\nProactively identify workplace needs, anticipate operational challenges, and implement appropriate solutions.\nMaintain workplace standards across conference rooms, common areas, reception spaces, pantries, and office workstations.\nIdentify and report furniture, equipment, and building systems requiring maintenance, repairs, or replacement.\nSubmit, track, and follow up on facilities requests through internal systems, building management portals, and online service platforms.\nCoordinate with building management, facilities personnel, and external vendors to ensure timely resolution of workplace issues.\nManage office supply ordering, pantry inventory, and restocking to support daily business operations.\nAssist with vendor coordination, service requests, expense documentation, and cost-center tracking.\nMaintain accurate records of operational requests, vendor activities, and workplace expenses.\nMail, Shipping & Logistics\nCoordinate the receipt, sorting, and distribution of incoming mail and packages.\nPrepare outgoing shipments using FedEx, courier services, and other approved shipping providers.\nTrack incoming and outgoing deliveries, ensuring accurate and timely distribution.\nCoordinate package management, courier pickups, and time-sensitive deliveries.\nMaintain organized mail and package handling areas while following established workplace procedures.\nExercise discretion when handling confidential or sensitive correspondence and materials.\nConference Services & Meeting Support\nCoordinate meeting room scheduling, conference room reservations, and visitor registration.\nPrepare conference rooms for meetings, presentations, and executive engagements.\nArrange furniture, equipment, and meeting materials based on event requirements.\nCoordinate catering orders, food and beverage arrangements, and related hospitality services.\nEnsure meeting spaces are clean, organized, and ready for scheduled use.\nMonitor conference room readiness throughout the day and respond promptly to last-minute changes.\nCommunicate with internal teams, vendors, and client stakeholders to ensure meetings run smoothly.\nExecutive, Employee & Visitor Support\nProvide exceptional customer service to senior executives, employees, clients, and visitors.\nDemonstrate confidence, professionalism, and sound judgment when interacting with executive-level stakeholders.\nAnticipate workplace needs and respond to operational requests with discretion, professionalism, and urgency.\nProvide reception and front-of-house coverage as needed, including greeting visitors and assisting with inquiries.\nSupport visitor registration, meeting coordination, and general workplace hospitality.\nMaintain effective working relationships with client contacts, employees, building management, and external vendors.\nAdministrative Support & Reporting\nPrepare and submit weekly activity reports summarizing workplace services, operational requests, and completed activities.\nTrack outstanding service requests, maintenance issues, and follow-up items through resolution.\nMaintain accurate records of mail activities, vendor services, supply orders, and workplace operations.\nAssist with cost-center tracking, expense documentation, and operational reporting.\nUtilize Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.\nNavigate internal systems, online request forms, service platforms, and building management portals.\nCommunicate operational updates, outstanding issues, and service priorities to management.\nSupport additional administrative and workplace projects as assigned.\nSecurity, Confidentiality & Compliance\nFollow established client security procedures, building access requirements, and workplace protocols.\nMaintain confidentiality when handling sensitive business information, correspondence, and operational documentation.\nAdhere to applicable financial services information barriers and client confidentiality requirements.\nRespect restricted-access areas and ensure visitors, vendors, and service providers follow appropriate access procedures.\nReport security concerns, unauthorized access, or potential confidentiality issues through established channels.\nExercise sound judgment and discretion when supporting executives, employees, and visitors.\nKnowledge, Skills & Attributes\nStrong sense of ownership and accountability for daily workplace operations.\nProactive, self-directed approach with the ability to anticipate needs and take initiative.\nExcellent customer service and interpersonal communication skills.\nConfident and professional presence when interacting with senior executives, clients, and employees.\nStrong organizational and multitasking skills in a fast-paced corporate environment.\nAbility to independently prioritize competing demands and manage responsibilities with minimal supervision.\nStrong problem-solving abilities, sound judgment, and effective decision-making skills.\nDemonstrated reliability, consistency, and commitment to following through on responsibilities.\nExcellent attention to detail and commitment to maintaining workplace standards.\nAbility to coordinate multiple vendors, operational requests, and workplace activities.\nUnderstanding of confidentiality, security protocols, and professional workplace expectations.\nProficiency in Microsoft Office Suite and general workplace technology.\nAdaptability, flexibility, and a collaborative approach to supporting business needs.\nQualifications\nEducation: High school diploma or equivalent required.\nExperience: Minimum of 3 years of experience in corporate workplace operations, office services, workplace coordination, office management, facilities coordination, or administrative services.\nPreferred Industry Experience: Financial services, investment banking, legal services, or another professional corporate environment.\nTechnical Skills: Proficiency in Microsoft Office Suite, scheduling systems, communication platforms, online service request systems, and general office technology.\nAdditional Experience Preferred:\nExperience independently coordinating day-to-day workplace operations.\nExperience managing vendors, building services, and facilities requests.\nExperience with mail distribution, FedEx shipping, courier coordination, and package management.\nExperience supporting conference services, meeting room scheduling, visitor registration, and catering coordination.\nExperience managing office supplies, pantry inventory, and workplace purchasing.\nExperience preparing activity reports, tracking operational requests, and maintaining accurate documentation.\nExperience supporting senior executives in a corporate environment.\nFamiliarity with confidentiality requirements, restricted-access procedures, and workplace security protocols.\nPhysical Requirements\nAbility to lift or move 40 pounds or more.\nAbility to grasp, lift, or carry packages using a standard wheeled cart with a load capacity of 75 pounds.\nAbility to walk, bend, kneel, stand, or sit for extended periods as required.\nSchedule\nMonday through Friday, 7:00 AM-4:00 PM.\nFlexibility to work approved overtime as business needs require.\nCompensation\nThe compensation range for this position is $31.00-$35.00 per hour. Actual compensation within this range will depend on the individual's skills, experience, qualifications, and location.\nBenefits\nAll eligible employees receive access to a comprehensive benefits package, including:\nMedical insurance\nDental insurance\nVision insurance\n401(k) retirement plan\nPaid Time Off (PTO)\nOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.\nOpensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.\nWe are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.\nCandidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.","description_format":"text","description_chars":10609,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-22T18:07:56Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.889,"p_room":0.9,"age_days":7,"expected_fill_days":20,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/opensity-solutions-workplace-experience-coordinator","json_url":"https://alion.io/job/opensity-solutions-workplace-experience-coordinator.json","meta":{"generated_at":"2026-10-28T23:08:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31598,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2617390},"rest":"https://alion.io/mcp/rest/get_company?id=2617390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopensity-solutions-workplace-experience-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopensity-solutions-workplace-experience-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopensity-solutions-workplace-experience-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opensity-solutions-workplace-experience-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopensity-solutions-workplace-experience-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3103401}},{"tool":"search_jobs","arguments":{"company":"opensitysolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3103401},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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