{"id":2081851,"url":"https://alion.io/job/opentext-it-vendor-manager","title":"IT Vendor Manager","company":{"id":13922,"name":"OpenText","domain":"opentext.com","url":"https://alion.io/company/opentext","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":29,"ghost_share":0,"stale_share":0.034,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":46000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T08:56:55Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T18:54:52Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"OPENTEXT - THE INFORMATION COMPANY\nOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.\nAI-First. Future-Driven. Human-Centered.\nAt OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.\nYOUR IMPACT\nAs part of the Digital Organization Business Operations Team, you will be part of the Digital Supplier Management team reviewing our digital vendor spend to ensure that we are deriving the value on the spend with them. In this role you own and must understand the contractual, commercial, and operational working relationships with vendors to ensure that contractual commitments are delivered to the organisation. The vendors spend profile could be hardware/ hardware support or software/ software support. In this role you will be collaborating with stakeholders and leadership from across Cloud Services, Network & Infrastructure Ops, IT and Global Security teams, Sourcing, Finance to facilitate conversations to identify opportunities such as cost reduction, value leakage, risk mitigation, & consolidation of contracts upon the digital vendor spend.\nWHAT THE ROLE OFFERS\nThe successful candidate will be responsible for:\nResponsible to run a robust and standardized strategic vendor management program that aligns with business objectives to deliver the intended results.\nDevelop a structured vendor performance management framework to implement consistency across our digital vendor portfolio.\nUnderstand the digital vendor spending by category, cost center, region, and vendor.\nClassify, rationalize, and optimize the vendor portfolio, and concentrate efforts on managing the most strategic vendors.\nEstablish and communicate clear and concise vendor performance management metrics by creating effective vendor spend profile, scorecards, and dashboards.\nCreate and issue satisfaction surveys that encompass both internal and vendor 360-degree feedback, and act on concerns.\nDefine the contractual performance levels and assist in setting internal customer expectations for performance.\nFocus vendor performance metrics on technical, process, and business outcomes, such as innovation, competitive advantage, and increased revenue. Define and hold strategic vendors to higher performance standards and drive continuous improvement.\nMaintain/enhance tools for use in vendor management, including vendor tracking, analytics, and performance management tools (scorecards and dashboards).\nCollect, consolidate, and communicate detailed reports and key vendor data to stakeholders on vendor performance, risk, and relationships. Foster analytics-driven decisions based on this data.\nSocialize amongst the various stakeholders about the information gleaned from market intelligence reports on the vendors, the products/ offerings, and potential competitors, while conducting vendor analysis and research.\nWHAT YOU NEED TO SUCCEED\nBachelor’s degree in business, finance, economics, information technology, computer science, or a related discipline.\nYou will have 5 to 8 years of experience in vendor management, vendor performance management, business relationship management.\nAbility to build strong working relationships across organizations and cultures at all levels with ability to lead work across multiple stakeholders under competing deadlines and shifting priorities.\nMust have superior analytical, decision-making, and strong negotiation skills.\nMust have excellent verbal and written communication skills.\nAbility to thrive in a fast paced, matrixed environment.\nOpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.\nIf you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.","description_format":"text","description_chars":4695,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","CMS & Digital Experience Platforms","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-08T10:35:09Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.894,"p_room":1,"age_days":3,"expected_fill_days":13,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/opentext-it-vendor-manager","json_url":"https://alion.io/job/opentext-it-vendor-manager.json","meta":{"generated_at":"2026-10-12T23:18:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38254,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13922},"rest":"https://alion.io/mcp/rest/get_company?id=13922"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopentext-it-vendor-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopentext-it-vendor-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopentext-it-vendor-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opentext-it-vendor-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopentext-it-vendor-manager"}]}