{"id":1681869,"url":"https://alion.io/job/opentext-principal-ai-developer-2","title":"Principal AI Developer","company":{"id":13922,"name":"OpenText","domain":"opentext.com","url":"https://alion.io/company/opentext","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":28,"ghost_share":0,"stale_share":0.036,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-13T05:45:00Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waterloo, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":167000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"Amazon CloudWatch","optional":true},{"name":"Amazon EKS","optional":true},{"name":"Ansible","optional":true},{"name":"Argo Workflows","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Azure AKS","optional":true},{"name":"CI/CD","optional":true},{"name":"GCP","optional":true},{"name":"GitLab CI","optional":true},{"name":"Google GKE","optional":true},{"name":"Grafana","optional":true},{"name":"ITSM","optional":true},{"name":"Kubernetes","optional":true},{"name":"Model Context Protocol","optional":true},{"name":"Prometheus","optional":true},{"name":"Rest API","optional":true},{"name":"SQL","optional":true},{"name":"Terraform","optional":true},{"name":"TorchServe","optional":true}],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-13T19:01:10Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"OPENTEXT - THE INFORMATION COMPANY\nOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.\nAI-First. Future-Driven. Human-Centered.\nAt OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.\nOPENTEXT - L'ENTREPRISE DE L'INFORMATION\nOpenText est un leader mondial dans le domaine de la gestion de l'information, où l'innovation, la créativité et la collaboration sont les éléments clés de notre culture d'entreprise. En tant que membre de notre équipe, vous aurez l'occasion de collaborer avec les entreprises les plus réputées au monde, de vous attaquer à des problèmes complexes et de contribuer à des projets qui façonnent l'avenir de la transformation numérique.\nL'IA avant tout. Tourné vers l'avenir. Centré sur l'humain.\nChez OpenText, l'IA est au cœur de toutes nos activités : elle stimule l'innovation, transforme le travail et donne plus de moyens aux travailleurs du savoir numérique. Nous recrutons des talents que l'IA ne peut remplacer pour nous aider à façonner l'avenir de la gestion de l'information. Rejoignez-nous.\nYour Impact\nThe OpenText Cloud Services organization is seeking a Principal Artificial Intelligence Developer to join the Cloud Platforms & AI Operations team and serve as a technical authority and lead software or agentic AI systems and AI/ML Ops.\nYou will help shape and implement agent-based AI architecture, design and developing, take ownership of enterprise-scale agentic AI systems, influence AI technology direction, and operate at the forefront of applied AI and semi-autonomous systems.\nThis role is responsible for designing and developing a targeted, expanding fleet of interoperable, capable and performant AI agents against a well-defined roadmap that will transform IT Operations and IT Service Management speed, scale and efficiency for OpenText and clients, and for designing, deploying, managing, and supporting modern, scalable and secure AI/ML Ops infrastructure and workflows across public cloud environments.\nYou will help enable and achieve our vision to be the best Information Management company in the world-where information and AI elevate every individual and organization to be their best.\nWhat the role offers\nAI Agent Research: Evaluate emerging agent frameworks, model capabilities, software patterns, and research trends to guide strategic adoption.\nAI Agent Architecture: Define reference agent architectures, design patterns, and best practices covering LLM selection, reasoning, planning, prompting, state, memory, tool orchestration, identity, access, security, observability, evaluation, and autonomy.\nAI Agent Design: Translate business processes, rules, constraints, roles, performance thresholds, facts, and artifacts into agent requirements, patterns, and flows.\nAI Agent Developing: Design and implement complex AI agents (primarily Python) integrated with enterprise systems, APIs, and data platforms.\nAI Agent Testing & Evaluation: Perform functional and safety testing, regression testing, agent response evaluation, human-in-the-loop feedback, and automated quality metrics.\nAI Agent Deployment & Governance: Automate deployment, monitoring, and governance of AI agents in scalable cloud production environments.\nAI Agent Troubleshooting: Rapidly diagnose and resolve issues related to agent performance, behavior, results, safety, and security.\nWhat you need to succeed\nExperience: 2+ years in AI agent design and developing (end-to-end agentic systems) and 5+ years in Software Developing, DevOps, SRE, or Cloud developing.\nEducation: Bachelor’s degree in Computer Science, Software Developing, Information Systems, or similar required; Master’s in AI or related field highly desirable.\nAgent Expertise: Strong experience with AI agent frameworks (Google Agent Developing Kit or similar) and agent design, Developing, and deployment (ITSM use cases desirable).\nProgramming & Data: Strong skills in Python, Bash, YAML, JSON; proficient in SQL and REST API-based data extraction\nThe role requires 5 days in the office. \nCI/CD & Automation: Proficient with CI/CD tools (GitLab CI/CD, Flux, Argo Workflows) and infrastructure automation (Terraform, Helm, Ansible).\nCloud & Runtime: Proficient with AWS, GCP, or Azure; container orchestration (EKS/GKE/AKS, Anthos/Google Distributed Cloud) and model serving (VLLM, TorchServe).\nEcosystem & Governance: Proficient with MCP Server Protocol (MCP) and MCP Server Developing exposure to graph databases, monitoring/logging (Prometheus, Grafana, ELK, CloudWatch), data/model versioning, experiment tracking, and AI/ML security, compliance, and governance.\nONE LAST THING\nAre you passionate about building the next generation of AI-powered systems? Join OpenText as a Principal Artificial Intelligence Developer and lead the design, developing, and deployment of enterprise-scale agentic AI solutions that will transform IT Operations and Service Management.\nThis is a global role supporting clients/employees in North America and Europe and requires fluency in French & English.\nOpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.\nIf you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.\nCompensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.\nSalary Range: Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.\nAI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.\nIl s'agit d'un poste international qui consiste à assister les clients/employés en Amérique du Nord et en Europe et qui nécessite une maîtrise parfaite du français et de l'anglais.\nL'engagement d'OpenText en faveur de la diversité et de l'inclusion va au-delà des exigences légales, comme en témoigne notre déclaration de politique d'égalité des chances en matière d'emploi, qui promeut un environnement respectueux et stimulant pour les employés de toutes origines, cultures, nationalités, races, couleurs, sexes, identités sexuelles, orientations sexuelles, situations familiales, âges, statuts d'anciens combattants, handicaps, religions ou autres caractéristiques protégées par les lois applicables.\nSi vous avez besoin d'aide et/ou d'aménagements raisonnables en raison d'un handicap pendant le processus de candidature ou de recrutement, veuillez nous contacter à l'adresse . Notre approche proactive favorise la collaboration, l'innovation et l'épanouissement personnel, enrichissant ainsi le lieu de travail dynamique d'OpenText.\nRémunération: Chez OpenText, nous offrons un ensemble d'avantages sociaux soigneusement conçu pour favoriser votre bien-être physique, émotionnel et financier. Au fur et à mesure que vous avancez dans le processus de recrutement, nous serons heureux de vous fournir plus de détails sur nos programmes de rémunération, y compris les possibilités de rémunération variable et à la commission pour les postes éligibles, les droits à congés et les congés payés.\nDivulgation relative à l'utilisation de l'IA: dans le cadre de notre engagement en faveur de la transparence, nous utilisons des outils d'intelligence artificielle (IA) pour faciliter différentes étapes de notre processus de recrutement, notamment la présélection des CV, la mise en correspondance des candidats, la planification des entretiens et les communications. Ces outils sont conçus pour améliorer l'efficacité, réduire les préjugés et améliorer l'expérience des candidats. Toutes les décisions relatives à l'embauche sont prises par des professionnels qualifiés, et nous surveillons en permanence nos systèmes d'IA afin de garantir leur équité et leur conformité avec les réglementations applicables.","description_format":"text","description_chars":9538,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","CMS & Digital Experience Platforms","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-02T09:46:49Z"},{"event":"close","at":"2026-10-03T18:24:40Z"},{"event":"reopen","at":"2026-10-03T20:39:41Z"},{"event":"close","at":"2026-10-03T22:58:01Z"},{"event":"reopen","at":"2026-10-04T01:13:05Z"},{"event":"close","at":"2026-10-04T08:11:53Z"},{"event":"reopen","at":"2026-10-04T10:27:07Z"},{"event":"close","at":"2026-10-04T13:19:40Z"},{"event":"reopen","at":"2026-10-04T15:35:40Z"},{"event":"close","at":"2026-10-04T18:20:08Z"},{"event":"reopen","at":"2026-10-04T21:25:10Z"},{"event":"close","at":"2026-10-05T04:49:16Z"},{"event":"reopen","at":"2026-10-05T07:27:21Z"},{"event":"close","at":"2026-10-05T21:08:56Z"},{"event":"reopen","at":"2026-10-05T23:32:59Z"},{"event":"close","at":"2026-10-06T02:04:46Z"},{"event":"reopen","at":"2026-10-06T04:26:26Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.615,"p_room":0.35,"age_days":28,"expected_fill_days":14,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/opentext-principal-ai-developer-2","json_url":"https://alion.io/job/opentext-principal-ai-developer-2.json","meta":{"generated_at":"2026-10-13T19:58:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30643,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13922},"rest":"https://alion.io/mcp/rest/get_company?id=13922"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopentext-principal-ai-developer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopentext-principal-ai-developer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopentext-principal-ai-developer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opentext-principal-ai-developer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopentext-principal-ai-developer-2"}]}