{"id":3465534,"url":"https://alion.io/job/opentext-principal-product-manager-4","title":"Principal Product Manager","company":{"id":13922,"name":"OpenText","domain":"opentext.com","url":"https://alion.io/company/opentext","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":26,"ghost_share":0,"stale_share":0.038,"repost_share":0.038,"time_to_fill_p50_days":16,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waterloo, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":117000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":41},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-29T15:22:40Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-02T04:53:39Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"OPENTEXT - THE INFORMATION COMPANY\nOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.\nAI-First. Future-Driven. Human-Centered.\nAt OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.\nYOUR IMPACT\nLead the strategy, roadmap, and evolution of OpenText's collaboration ecosystem, including SharePoint Online, Microsoft Teams, OneDrive, and Exchange Online. With SharePoint as the primary focus, you'll drive enterprise-wide collaboration experiences, balancing user needs, security, reliability, and business value. This is a high-impact role that combines product leadership, technical expertise, and cross-functional influence to shape the future of digital collaboration at OpenText.\nWhy Join?\nOwn the vision and roadmap for Microsoft 365 collaboration platforms.\nDrive enterprise-scale employee productivity and engagement.\nBlend strategic leadership with hands-on technical problem solving.\nHelp build and scale the future collaboration experience across OpenText.\nWHAT THE ROLE OFFERS\nOwn the product strategy, roadmap, and backlog for SharePoint Online, Microsoft Teams, OneDrive, and Exchange Online, aligning business needs, user feedback, governance requirements, and platform performance with measurable outcomes.\nLead the evolution of SharePoint as the enterprise collaboration and content management platform, driving information architecture, site standards, content lifecycle management, search, governance, and user experience improvements.\nDefine and implement collaboration strategies, lifecycle management, ownership models, and best practices across Teams, OneDrive, Outlook, and connected Microsoft 365 services.\nDrive platform modernization, migrations, consolidations, integrations, automation initiatives, and reusable solutions that improve productivity, adoption, and operational efficiency.\nProvide hands-on technical leadership through configuration, testing, troubleshooting, automation, remediation, and resolution of complex platform and integration challenges.\nPartner closely with Operations to establish priorities, service standards, governance models, escalation processes, and continuous improvement practices while strengthening operational support capabilities.\nServe as the senior escalation owner for complex issues and critical incidents, leading root-cause analysis, remediation efforts, stakeholder communications, and long-term reliability improvements.\nCollaborate with Security, Privacy, Compliance, Records Management, and AI teams to support governance, Microsoft Purview initiatives, content readiness, information protection, and risk mitigation.\nLead adoption, change management, employee enablement, and communication initiatives to maximize platform value, user engagement, and business outcomes.\nDefine success metrics for platform health, adoption, governance, service quality, storage consumption, licensing, cost optimization, business value, and future team growth and capability development.\nWHAT YOU NEED TO SUCCEED\nBachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, with 10+ years of experience in enterprise technology, collaboration platforms, product management, or service ownership.\nProven product leadership experience, including roadmap ownership, prioritization, stakeholder management, strategic decision-making, and delivery of measurable business outcomes.\nDeep expertise in SharePoint Online, including information architecture, site governance, document management, permissions, search, content lifecycle management, and collaboration best practices.\nStrong working knowledge of Microsoft Teams, OneDrive, and Exchange Online/Outlook, including integrations, collaboration workflows, and operational dependencies across the Microsoft 365 ecosystem.\nHands-on experience configuring, administering, testing, optimizing, and supporting enterprise Microsoft 365 collaboration solutions.\nDemonstrated success leading SharePoint and Microsoft 365 migration, consolidation, modernization, restructuring, and remediation initiatives.\nProven ability to troubleshoot complex technical issues, lead third-level escalations, and coordinate resolution efforts across internal teams, vendors, and technology partners.\nExperience with Microsoft Purview, information protection, governance, identity management, access controls, external collaboration, and content ownership frameworks.\nStrong leadership and communication skills, with experience building effective operating models, developing teams, influencing cross-functional stakeholders, and holding relevant Microsoft 365 certifications.\nAbility to work in a fast-paced enterprise environment, support critical incident escalations when required, and effectively communicate technical concepts, risks, and business value to both technical and non-technical audiences.\nPreferred Qualification\nExperience building and scaling teams, partnering with change-management functions, and leading adoption initiatives that improve employee engagement, effective usage, and business value realization.\nStrong expertise in Microsoft 365 collaboration platforms, including SharePoint intranets, publishing models, hub architecture, metadata and search optimization, Teams workspace lifecycle management, guest collaboration, OneDrive content management, Exchange Online administration, and Copilot content readiness.\nHands-on experience with PowerShell, Microsoft Graph, automation, licensing and consumption analysis, storage optimization, vendor-led implementations, knowledge transfer, governance of customizations and integrations, and additional Microsoft certifications across Microsoft 365 collaboration, information protection, or related technologies.One Last Thing\nOpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.\nJoin us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.\n\nOpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.\nIf you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.\nCompensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.\nSalary Range: Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.\nAI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. 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