{"id":1682097,"url":"https://alion.io/job/opentext-sr-systems-administrator","title":"Sr. Systems Administrator","company":{"id":13922,"name":"OpenText","domain":"opentext.com","url":"https://alion.io/company/opentext","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":100,"open_postings":30,"ghost_share":0,"stale_share":0.033,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-19T05:45:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waterloo, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":67200,"max":110400,"currency":"CAD","period":"year","gross":null,"usd_annual":77476},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anomaly Detection","optional":false},{"name":"Ansible","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Dynatrace","optional":false},{"name":"GDPR","optional":false},{"name":"GitLab CI","optional":false},{"name":"Graylog","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"LLM","optional":false},{"name":"New Relic","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Terraform","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-20T01:48:07Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":34},"description":"OPENTEXT - THE INFORMATION COMPANY\nOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.\nAI-First. Future-Driven. Human-Centered.\nAt OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.\nYOUR IMPACT\nSenior Systems Administrator (Cloud) responsible for designing, Implementing and maintaining enterprise observability and monitoring stack across hybrid/cloud platforms. This role provides deep technical expertise, drives best practices, improves monitoring quality, and ensures high reliability, actionable alerting, and ITIL-aligned operations in collaboration with NOC, and leadership.\nWHAT THE ROLE OFFERS\nDeploy, configure, and maintain enterprise monitoring platforms including OBM, NNMi, Zabbix, Prometheus, and Graylog.\nDefine and implement monitoring strategies, SLIs/SLOs, and alerting standards aligned with business objectives.\nAct as the primary development escalation point, leading complex incident resolution, root cause analysis, and post-incident reviews.\nManage the deployment, upgrades, lifecycle, and overall health of monitoring infrastructure across global environments.\nDrive automation using Python, Bash, Terraform, and Ansible for monitoring provisioning, configuration, and remediation.\nMaintain monitoring data pipelines, exporters, collectors, discovery rules, and ensure platform reliability and performance.\nProvide 24/7 Tier-3 support, participate in major incident calls, and ensure compliance with ITIL, GDPR, and DPZ standards.\nLeverage AI-driven capabilities, including anomaly detection, AI-assisted troubleshooting, and AI copilots to improve operational efficiency.\nCreate and maintain high-quality technical documentation, operational procedures, and runbooks while collaborating with cross-functional teams.\nWHAT YOU NEED TO SUCCEED\nHands-on experience with enterprise Observability and Monitoring platforms, including OBM, NNMi, Zabbix, Graylog, New Relic, and Dynatrace.\nStrong expertise in NNMi, including network topology, polling strategies, SNMP, traps, and root cause analysis (RCA).\nDeep knowledge of Zabbix architecture, templates, event routing, automation, and Graylog pipeline design, parsing, and log ingestion.\nProven Site Reliability Engineering (SRE) experience with SLIs/SLOs, service reliability, incident management, and production operations.\nStrong Linux, Kubernetes, networking, and large-scale production infrastructure knowledge.\nExpertise in automation using Python, Bash, Terraform, Ansible, and integration with GitLab CI/CD pipelines.\nSolid understanding of ITIL v3/v4, governance, GDPR, data protection regulations, and EMEA data residency requirements.\nFoundational knowledge of AI/ML concepts with the ability to leverage LLM-based tools for troubleshooting, automation, and documentation.\nProven leadership, mentoring, and stakeholder collaboration skills, with the ability to influence cross-functional teams and drive operational excellence.\nOne Last Thing\n OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.\nJoin us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.\nOpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.\nIf you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.\nCompensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.\nSalary Range: $67,200 -110,400; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.\nAI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.","description_format":"text","description_chars":5690,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","CMS & Digital Experience Platforms","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-02T09:46:49Z"},{"event":"close","at":"2026-10-05T00:02:25Z"},{"event":"reopen","at":"2026-10-12T06:05:16Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.515,"p_room":0.35,"age_days":34,"expected_fill_days":14,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":77476,"is_top_pay":false},"html_url":"https://alion.io/job/opentext-sr-systems-administrator","json_url":"https://alion.io/job/opentext-sr-systems-administrator.json","meta":{"generated_at":"2026-10-20T03:54:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4367,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13922},"rest":"https://alion.io/mcp/rest/get_company?id=13922"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopentext-sr-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopentext-sr-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopentext-sr-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opentext-sr-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopentext-sr-systems-administrator"}]}