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By investing in our team, embracing continuous improvement, and building strong partnerships with customers and franchise owners, we're creating innovative solutions that drive lasting results.\n\nAbout the Role\n\nAs an Operations Manager, you'll own the success of an assigned territory by ensuring exceptional service delivery, strong provider performance, and long-term customer satisfaction. You'll build relationships, solve problems, and drive operational excellence that helps retain customers and grow the business. This is a hands-on role for someone who enjoys taking ownership, improving processes, and making an impact every day.\n\nWhat You'll Do\n\nOwn the operational performance of your assigned territory\n\nBuild strong relationships with customers and service providers to ensure exceptional service\n\nDrive customer retention and identify opportunities for territory growth\n\nSupport provider performance, accountability, and territory coverage\n\nIdentify operational challenges and implement practical solutions\n\nAnalyze performance metrics and use data to improve results\n\nPartner cross-functionally to resolve issues and continuously improve operations\n\nWhat You Bring\n\nBachelor's degree in Business, Operations Management, or a related field (or equivalent experience)\n\n3–7 years of experience in operations, business operations, account management, or a similar role\n\nStrong problem-solving and decision-making skills\n\nExperience managing multiple priorities in a fast-paced 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