{"id":2469012,"url":"https://alion.io/job/ophelia-enrollment-coordinator-2","title":"Enrollment Coordinator","company":{"id":3169,"name":"Ophelia","domain":"ophelia.com","url":"https://alion.io/company/ophelia","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":50000,"max":50000,"currency":"USD","period":"year","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T18:36:47Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-23T00:34:43Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it.\nOphelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 16 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\nAbout the Role\nThe Enrollment Coordinator will spearhead Ophelia’s growth by facilitating patients’ first contact and enrollment in Ophelia. This role will work under the supervision of the Lead Enrollment Coordinator to guide prospective patients through the first steps of Ophelia’s program, help prospective patients overcome initial barriers to treatment, and use data to track enrollment and explore opportunities for growth. Enrollment Coordinators are responsible for engaging new patients in care through direct outreach (cold calling), responding to referrals, and triaging prospective patients. In short, the Enrollment Coordinator will ensure that Ophelia’s mission spreads to those who need it most.\nAs an early and core member of our team, the Enrollment Coordinator will be integral to the growth and success of Ophelia, and will have great potential for mobility as we expand across states, and soon, the whole country.\nThis position is fully remote. Please note that this is a 40 hour/week position. The required hours for this role are Tuesday-Saturday, 12 PM-8 PM ET.\nKey Responsibilities:\nComfortably engages, assists, and helps to usher prospective Ophelia patients who are interested in care with our program.\nEmpathically engages with prospective patients to guide them into care however needed, while using a patient-centered and trauma-informed care approach.\nIs comfortable with outreach and “cold” call type phone interactions with patients. \nWorks well to re-engage prospective patients who may have fallen out of contact: our goal is to ensure that no one is left behind!\nWorks comfortably and autonomously in a remote-first environment that is primarily technology driven.\nUnderstands what it means to work in a fast-paced and constantly changing startup-type environment and is excited to contribute to the overall development of the team and company.\nRepresents the mission of Ophelia and contributes to the core of that effort as a member of the Enrollment Team.\nWhat we’re looking for: \n2+ years of experience in a client-, customer-, or patient-facing role, with a demonstrated ability to build rapport quickly and empathetically.\nComfortable conducting outreach via phone, including cold calls and follow-ups, to guide prospective patients into care.\nTechnical savvy: able to work across multiple platforms and navigate a remote-first, tech-enabled work environment.\nAble to thrive in a fast-paced, startup setting -adaptable, proactive, and motivated to improve systems and processes.\nData-minded: uses metrics to track outreach and enrollment outcomes, and identify opportunities for growth and efficiency.\nOur Benefits Include: \nRemote work anywhere in the United States \nCompetitive medical, vision, and health insurance (many plans are fully covered for the employee!) \nStart with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\n10 company holidays \nOne Time Work From Home Stipend\n401k Contribution Platform\nAdditional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\nOphelia Compensation Overview\nWe set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\nCompensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\nCompensation Range\n$50,000—$50,000 USD\nInterested in learning more about Ophelia and this role? Apply to work with us! \n A Note Before Applying\nWe believe a good hiring process is really just about getting to know each other. That's why we care about getting to know the real you, not a polished, AI-generated version of you. Every application is read by a real person who's genuinely curious about your experiences, your voice, and why this role speaks to you.\nSo as you put together your application, we'd love for it to sound like you. It's the best way for us to get to know each other, and the best way for you to find out if we're the right fit.","description_format":"text","description_chars":5507,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Health insurance","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-13T19:27:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":8,"expected_fill_days":329,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/ophelia-enrollment-coordinator-2","json_url":"https://alion.io/job/ophelia-enrollment-coordinator-2.json","meta":{"generated_at":"2026-10-23T04:36:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7533,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3169},"rest":"https://alion.io/mcp/rest/get_company?id=3169"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fophelia-enrollment-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fophelia-enrollment-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fophelia-enrollment-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ophelia-enrollment-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fophelia-enrollment-coordinator-2"}]}