{"id":3172610,"url":"https://alion.io/job/opower-principal-site-reliability-engineer-4","title":"Principal Site Reliability Engineer","company":{"id":1813620,"name":"Opower","domain":"opower.com","url":"https://alion.io/company/opower","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":90,"ghost_share":0,"stale_share":0.867,"repost_share":0.022,"time_to_fill_p50_days":18,"computed_at":"2026-10-25T05:49:26Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":84900,"max":209500,"currency":"USD","period":"year","gross":null,"usd_annual":209500},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Bash","optional":false},{"name":"Chef","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SRE","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"SLI/SLO/SLA","optional":true}],"status":"live","first_seen_at":"2026-10-23T08:12:09Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T05:24:41Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The successful candidate will serve as a senior technical authority, establish reliability standards, guide complex technical decisions, and lead improvements that reduce operational risk and manual effort. This individual must be comfortable moving between architecture and hands-on execution, including accessing deployed hosts, troubleshooting failed services, reviewing logs, correcting configurations, and validating production changes.\nDesigns and architects infrastructure and service to ensure reliability and functionality. Forecasts demands and responds to capacity needs. Collaborates with software development teams to develop reliable and scalable infrastructures. Exercises judgment when performing data collection to maintain and optimize operations and reliability. Leverages advanced knowledge to perform incident response and/or maintenance tasks. Provides comprehensive health and performance reporting. Identifies and recommends opportunities for automation. Communicates comprehensive information about services and proactively anticipates and articulates the potential impact of changes. Provides comprehensive support for technology and documents incidents. Conducts advanced experiments with new tools and develops and maintains advanced knowledge of site reliability trends.\n Key Responsibilities\nDesign and architect reliable, secure, scalable, and maintainable infrastructure and services. Take proactive steps to ensure solutions meet defined reliability and functionality requirements. \nEstablish technical direction, engineering standards, and operational best practices across complex infrastructure and application environments. \nIdentify system dependencies, operational risks, capacity constraints, performance issues, and potential failure points before they affect service. \nTranslate business, client, security, and application requirements into practical infrastructure and reliability solutions. \nLead the installation, configuration, deployment, and validation of applications across Windows Server and Linux environments. \nOversee structured builds and deployments using runbooks, scripts, readiness assessments, change controls, and post-deployment validation. \nTroubleshoot complex operating system, service, application, installation, patching, permissions, certificate, and connectivity issues. \nDefine and improve monitoring, alerting, logging, observability, capacity planning, and service-health practices. \nDevelop and promote automation that reduces manual effort, improves consistency, and lowers operational risk. \nOwn the administration, governance, and continuous improvement of an enterprise infrastructure automation platform, including maintaining automation standards, enabling engineering teams, and driving adoption of scalable, repeatable infrastructure management practices.\nLead operating system, middleware, and application patching initiatives, including change planning, rollback preparation, execution, and validation. \nDirect major incident response, root cause analysis, corrective-action planning, and prevention of recurring failures. \nPartner with cybersecurity teams on vulnerability remediation, system hardening, STIG compliance, and other security-driven changes. \nEvaluate emerging technologies and recommend solutions that improve reliability, resilience, security, and operational efficiency. \nCreate and maintain technical standards, architecture documentation, runbooks, deployment procedures, and troubleshooting guides. \nProvide technical leadership, mentorship, and design guidance to engineers across multiple teams. \nCommunicate technical risks, dependencies, decisions, and recommendations clearly to leadership and stakeholders. \nCore Skills and Qualifications\nTechnical Leadership and Architecture\nExtensive experience in site reliability engineering, systems engineering, infrastructure architecture, production operations, or application hosting. \nDemonstrated ability to design and support highly available, resilient, and secure enterprise systems. \nExperience leading complex technical initiatives across engineering, operations, security, networking, and application teams. \nAbility to make sound architectural decisions, evaluate tradeoffs, and communicate recommendations to technical and nontechnical stakeholders. \nExperience defining engineering standards, operational controls, and reliability practices. \nWindows and Linux System Administration\nAdvanced, hands-on experience administering Windows Server and/or Linux systems. \nAbility to access deployed hosts and perform post-deployment configuration, troubleshooting, and validation. \nExperience installing, configuring, and validating applications in Windows Server and Linux environments. \nAbility to resolve operating-system-level, service-level, and application-level issues. \nStrong knowledge of system services, permissions, configuration files, logs, processes, and resource utilization. \nManual Build and Deployment Experience\nExperience leading structured build and deployment activities using runbooks, deployment guides, scripts, and technical procedures. \nAbility to execute and troubleshoot scripts, validate outputs, and resolve build or configuration issues. \nExperience with build handoffs, environment-readiness assessments, deployment validation, and post-build verification. \nAbility to identify process gaps, document exceptions, and improve deployment procedures. \nExperience managing complex or high-risk production changes. \nTroubleshooting and Operational Support\nAbility to investigate complex service failures, installation errors, patching failures, application startup problems, permissions issues, and connectivity incidents. \nExperience reviewing logs, event viewers, service status, configuration files, ports, certificates, and access controls. \nStrong analytical and problem-solving skills, with the ability to isolate root causes and implement sustainable solutions. \nExperience leading major incident response and coordinating technical teams during business-critical outages. \nAbility to document symptoms, findings, impact, corrective actions, and recommended next steps clearly. \nExtensive experience supporting production or other mission-critical environments. \nScripting and Automation\nAdvanced hands-on experience with one or more of the following:\nPowerShell \nBash \nPython \nAnsible \nChef \nCandidates should be able to create, modify, validate, and troubleshoot scripts and automation workflows. Experience identifying automation opportunities and establishing safe, repeatable operational processes is essential.\nExperience administering or owning an enterprise automation platform for infrastructure management is strongly preferred. Candidates should be comfortable serving as the technical owner of automation capabilities, establishing operational standards, supporting users, and driving ongoing platform adoption and improvement.\nPatching and Software Maintenance\nExperience planning and executing operating system, middleware, and application patching. \nAbility to troubleshoot patch failures, compatibility issues, and post-patch application problems. \nStrong understanding of maintenance windows, change control, rollback planning, risk assessment, and post-change validation. \nExperience coordinating patching and remediation activities across application, infrastructure, cybersecurity, and client teams. \nCloud and Oracle Cloud Infrastructure\nStrong understanding of cloud-hosted and hybrid infrastructure. \nExperience with Oracle Cloud Infrastructure or another major cloud platform. \nKnowledge of cloud compute, storage, networking, identity, access management, load balancing, and environment provisioning. \nExperience designing or supporting reliable, secure, and scalable cloud environments. \nFamiliarity with infrastructure-as-code and configuration-management practices. \nNetwork and Connectivity Troubleshooting\nWorking knowledge of DNS, firewalls, routing, load balancers, ports, certificates, and network communication between systems. \nAbility to identify and isolate host, application, certificate, firewall, DNS, and routing-related issues. \nFamiliarity with standard connectivity and network diagnostic tools. \nCybersecurity and Compliance\nExperience with vulnerability remediation, system hardening, secure configuration, and compliance-driven infrastructure changes. \nFamiliarity with Security Technical Implementation Guides and federal cybersecurity requirements. \nAbility to implement security remediation without disrupting application functionality or service availability. \nExperience supporting federal, government-hosted, healthcare, or other regulated environments is highly valued. \nDocumentation and Communication\nAbility to create and maintain architecture documentation, operational standards, technical procedures, runbooks, and change records. \nStrong attention to detail when documenting completed work, risks, exceptions, decisions, and validation results. \nExperience working in ticketing, incident-management, problem-management, and change-management systems. \nExcellent written and verbal communication skills. \nAbility to present complex technical issues, risks, and recommendations to engineers, clients, and senior leadership. \nDemonstrated ability to mentor engineers and influence technical direction across teams. \nPreferred Qualifications\nExperience supporting Oracle Cloud Infrastructure environments. \nExperience supporting Oracle Health, Millennium, or Cerner applications and related infrastructure. \nKnowledge of federal cybersecurity workflows, STIG implementation, and compliance requirements. \nExperience supporting federal clients or government-hosted environments. \nExperience with Citrix technologies. \nExperience supporting legacy infrastructure and business-critical legacy applications. \nAdvanced experience with infrastructure-as-code or configuration-management tools. \nExperience with production support, incident command, problem management, and SRE operational practices. \nKnowledge of service-level indicators, service-level objectives, error budgets, observability, and capacity planning. \nExperience designing high-availability, disaster-recovery, backup, and service-continuity solutions. \nExperience administering enterprise infrastructure automation or orchestration platforms and leading automation initiatives across engineering and operations teams.\n Disclaimer:Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.\nRange and benefit information provided in this posting are specific to the stated locations only\nUS: Hiring Range in USD from: $84,900 to $209,500 per annum. May be eligible for bonus and equity.\nOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.\nCandidates are typically placed into the range based on the preceding factors as well as internal peer equity.\nOracle US offers a comprehensive benefits package which includes the following:\n1. Medical, dental, and vision insurance, including expert medical opinion\n2. Short term disability and long term disability\n3. Life insurance and AD&D\n4. Supplemental life insurance (Employee/Spouse/Child)\n5. Health care and dependent care Flexible Spending Accounts\n6. Pre-tax commuter and parking benefits\n7. 401(k) Savings and Investment Plan with company match\n8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annual...","description_format":"text","description_chars":13027,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data & Analytics","Energy & Utilities","Information Security","Customer & Retention Analytics"],"lifecycle":[{"event":"open","at":"2026-10-23T18:59:24Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":18,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":209500,"is_top_pay":true},"html_url":"https://alion.io/job/opower-principal-site-reliability-engineer-4","json_url":"https://alion.io/job/opower-principal-site-reliability-engineer-4.json","meta":{"generated_at":"2026-10-26T05:37:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7536,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1813620},"rest":"https://alion.io/mcp/rest/get_company?id=1813620"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fopower-principal-site-reliability-engineer-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fopower-principal-site-reliability-engineer-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fopower-principal-site-reliability-engineer-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/opower-principal-site-reliability-engineer-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fopower-principal-site-reliability-engineer-4"}]}