{"id":2460747,"url":"https://alion.io/job/optics11-it-director","title":"IT Director","company":{"id":2001460,"name":"Optics11","domain":"optics11.com","url":"https://alion.io/company/optics11","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":89000,"max_usd":199000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3358},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-09-28T13:44:02Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-14T05:45:42Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"At Optics11, we develop ultra-sensitive fibre optic sensing technology that helps protect maritime infrastructure and energy assets around the world. We are a fast-growing, mission-driven company with colleagues from more than twenty nationalities.\nAs we grow, we are looking for an IT Director to lead and develop the organisation that keeps Optics11 running and ready to scale. You will shape our IT direction, strengthen service delivery and build the team, architecture and operating model needed for the next phase of the company.\nAbout the role\nYou will own IT strategy and delivery across Workplace and Support Services, Infrastructure, Cloud and Operational Technology, Enterprise Applications and Integration, and Product IT Operations. Your remit includes people, budget, suppliers, architecture, service management and continuity across these areas.\nThis is a hands-on leadership role. You will set direction and manage the team, while remaining close enough to the technology to make sound decisions and earn the trust of experienced specialists. You will introduce practical ITIL-based ways of working that make services predictable without creating unnecessary bureaucracy.\nThe Security Office operates independently from IT and sets security requirements, architecture input and assurance expectations. Your team will implement and operate the technical controls assigned to IT. For products in the field, Customer Service will own the customer case and Product Engineering will own product design and engineering changes. Product IT Operations will provide the specialist operational IT capability between them.\nWhat you will do\nLead and develop a multidisciplinary IT team covering workplace support, infrastructure, cloud, operational technology, enterprise applications and Product IT Operations.\n\nOwn the IT strategy, architecture, roadmap and priorities, translating business needs into clear and achievable plans.\n\nEstablish an ITIL-aligned service model with one Service Desk, clear resolver groups, controlled changes, meaningful service levels and continual improvement.\n\nEnsure the reliability and recoverability of workplace technology, identity services, endpoints, servers, cloud platforms, networks, backup and recovery.\n\nReduce reliance on individual experts through competent cover, documentation, secure access, knowledge transfer and tested recovery procedures.\n\nOwn the technical lifecycle of enterprise core applications and integrations, e.g. ERP, PLM, CRM. Business owners define processes and data requirements, while application champions and IT perform approved administration and changes.\n\nBuild Product IT Operations as a distinct service for the cloud, edge, connectivity and other IT components used in deployed customer products. Establish monitoring, patching, backup, secure remote access, operational readiness and clear support handovers.\n\nDefine and improve the IT responsibilities within manufacturing and test environments, including asset registration, operating systems, connectivity, support boundaries and a segregated OT network architecture.\n\nImplement and operate the security controls assigned to IT, maintain evidence and remediation plans, and work with the Security Office on incidents, risks and exceptions.\n\nWork with R&D and Data Science on agreed infrastructure and integrations. Those teams retain ownership of DevOps and MLOps.\n\nPlan and deliver IT services for new locations, including remote support, local hands, equipment logistics and coordination with Security and Facilities.\n\nOwn the IT budget and supplier relationships, and ensure that external partners complement internal accountability and knowledge.\n\nLead the disentanglement of interconnected IT services and dependencies, establishing clear ownership while protecting continuity and ensuring controlled handovers.\n\nUse service performance, workload, risks and skills data to guide recruitment, training and investment, and communicate progress clearly to management.\n\nWhat we offer\nThe opportunity to shape and scale the IT organisation of an international deep-tech company.\n\nMeaningful responsibility for the team, services, architecture and investments within your remit.\n\nA competitive salary and benefits package.\n\nAn international working environment with colleagues from more than twenty nationalities.\n\nRegular team activities, company events and fresh team lunches three times per week.\n\nRequirements\nWhat you bring\nWe care more about what you can do than how you got there. We welcome strong candidates from different educational and career backgrounds.\nYou have led an IT function or multidisciplinary technical team through growth and understand how to build capacity before services become overstretched.\n\nYou have managed specialists across infrastructure, applications and end-user support and know how to create clear ownership without losing collaboration.\n\nYou lead through coaching, practical support and honest feedback, and you invest in your team's professional development.\n\nYou are comfortable across a modern hybrid environment, including Microsoft 365, Azure and Entra ID, on-premises infrastructure, networking, endpoint management, backup and recovery.\n\nYou do not need to be the deepest expert in every domain, but you can challenge designs, ask the right questions and make credible technical decisions.\n\nYou have practical experience with IT service management, enterprise applications, integrations, architecture and technology roadmaps.\n\nYou have owned budgets and supplier relationships and can make clear trade-offs between service, risk, cost and capacity.\n\nYou have worked in, or can quickly adapt to, an environment where security, compliance and defence obligations shape how IT operates.\n\nYou communicate clearly in English with technical teams, business owners and senior management. Dutch is an advantage.\n\nNice to have\n\nExperience with manufacturing IT, operational technology or segregated production networks.\n\nExperience with operational IT services used in customer products or customer environments.\n\nITIL 4 or enterprise architecture training, supported by practical experience.\n\nExperience with international office rollouts, tenant separation or organisational carve-outs.\n\nSecurity and compliance\nYou will work with clients in the defence and security sectors. Obtaining a Certificate of No Objection issued by the AIVD, the Dutch General Intelligence and Security Service, is mandatory. This means you will need to undergo a security screening. We will explain the process and guide you through the applicable requirements. More information you can find by: https://english.aivd.nl/topics/s/security-screening\nReady to join us\nIf you are excited to lead and grow the IT function of an ambitious technology company, we would like to hear from you. Apply through our careers page.\nOptics11 is an equal opportunity employer. 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