{"id":4314648,"url":"https://alion.io/job/optime-freight-forwarding-operator-imports-exports","title":"Freight Forwarding Operator - Imports & Exports","company":{"id":678546,"name":"Optime","domain":"optimegroup.co.uk","url":"https://alion.io/company/optimegroup","size_band":"201-500","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":86,"open_postings":16,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":35000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":46223},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-14T14:58:16Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T14:58:16Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Optime Group are excited to be recruiting for Freight Forwarding Operator - Imports & Exports to join one of our well-respected and successful clients based in Redhill. This is a very enjoyable role with a great company providing fantastic working conditions and facilities.\nWhat’s on offer:\nSalary: £35,000 per annum\nHours: Monday to Friday, 09:00 - 17:30\nJob Type: Full-Time, Permanent\nParking on site.\nAbout the role:\nOptime Group are currently recruiting for an experienced Freight Forwarding Operator to join a well-established and successful freight forwarding company based in Redhill.\nThis is an excellent opportunity for someone with a strong background in freight forwarding operations, import and export shipments, and international logistics to join a busy and professional team.\nWe are looking for a proactive and commercially aware individual who understands the freight forwarding process and can confidently manage international shipments from initial booking through to final delivery.\nThe successful candidate will have hands-on experience coordinating freight movements, working with carriers and overseas agents, handling shipping documentation and ensuring shipments are delivered efficiently and in line with customer requirements.\nKey Responsibilities:\nManage import and export freight forwarding operations, coordinating international shipments via air, sea and road.\nHandle shipments from initial customer enquiry and booking through to customs clearance and final delivery.\nLiaise with shipping lines, airlines, hauliers, overseas agents and customers to coordinate freight movements.\nArrange freight bookings, collections, deliveries and onward transportation.\nPrepare, check and process freight documentation, including Bills of Lading, Air Waybills, commercial invoices and packing lists.\nCoordinate customs clearance requirements, working closely with customs brokers and clearance agents.\nMonitor shipment progress, track consignments and proactively update customers on delivery schedules.\nObtain and manage freight rates, quotations and carrier bookings.\nResolve operational issues, shipment delays and documentation discrepancies.\nMaintain accurate shipment records and update freight forwarding management systems.\nBuild and maintain strong working relationships with customers, carriers and international freight partners.\nEnsure all freight movements comply with relevant customs procedures, Incoterms and international shipping regulations.\nSkills & Experience Required:\nPrevious experience in freight forwarding, import/export administration or international logistics.\nGood understanding of import and export shipping procedures and documentation.\nKnowledge of customs clearance processes, Incoterms and international freight regulations.\nExperience liaising with shipping lines, airlines, hauliers and overseas agents.\nStrong organisational skills with excellent attention to detail.\nConfident IT skills, including Microsoft Office and freight management systems.\nExcellent communication and customer service skills.\nAbility to manage multiple shipments and prioritise workloads in a busy environment.\nA proactive and flexible approach with strong problem-solving abilities.\nFor an opportunity to interview for this fantastic role, please submit your CV to apply!\nOptime Group is acting as an Employment Business in relation to this vacancy.","description_format":"text","description_chars":3382,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Freight Forwarding"],"lifecycle":[{"event":"open","at":"2026-11-14T14:58:16Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["conf:1","agency","win:early"],"computed_at":"2026-11-14T16:52:04Z"},"pay":{"stated_usd_annual":46223,"is_top_pay":false},"html_url":"https://alion.io/job/optime-freight-forwarding-operator-imports-exports","json_url":"https://alion.io/job/optime-freight-forwarding-operator-imports-exports.json","meta":{"generated_at":"2026-11-14T16:52:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19292,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678546},"rest":"https://alion.io/mcp/rest/get_company?id=678546"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foptime-freight-forwarding-operator-imports-exports"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foptime-freight-forwarding-operator-imports-exports"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foptime-freight-forwarding-operator-imports-exports"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/optime-freight-forwarding-operator-imports-exports\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foptime-freight-forwarding-operator-imports-exports"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4314648}},{"tool":"search_jobs","arguments":{"company":"optimegroup.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4314648},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}