{"id":1242386,"url":"https://alion.io/job/optimum-infosystem-software-engineer","title":"Software Engineer","company":{"id":3800114,"name":"Optimum Solutions","domain":"theoptimum.net","url":"https://alion.io/company/optimum-infosystem","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4000,"max":7000,"currency":"SGD","period":"month","gross":true,"usd_annual":65772},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Splunk","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-25T00:00:00Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Role Overview\nWe are seeking a Production Support Analyst to manage the stability, maintenance, and defect remediation of our enterprise payment and core banking applications. You will deliver L2/L3 production support, perform root cause analysis (RCA), and support end-to-end testing and production releases in a high-availability environment.\nKey Responsibilities\nPerform structured root cause analysis on application defects, provide technical remediation, and assist L2 teams with incident recovery and escalations.\nConduct code debugging, minor fixes, and support testing across SIT, UAT, and production deployments during scheduled maintenance windows.\nProactively identify performance bottlenecks to enhance application throughput, stability, and high-volume transaction processing.\nComply with SDM policies, perform risk and impact assessments for all deployments, and maintain accurate technical documentation.\nCommunicate incident status, root cause findings, and release notes clearly to business users, internal support units, and external vendors.\nRequirements\nBachelor's degree in Computer Science or equivalent\n3 or more years of production support\nDemonstrated hands-on proficiency in the IBM AS400 / iSeries environment.\nStrong programming and query skills in RPG/LE, CL/LE, COBOL400, SQL, and Query400.\nExperience with change management and version control tools (e.g., ALDON, IBM RDi).\nPractical experience with monitoring and scheduling tools (e.g., Control-M, Splunk, BMC Helix).\nDomain Knowledge:\nExposure to banking payments and settlement workflows, including SWIFT messaging (MT/MX, ISO 20022), cross-border remittances, or regional clearing networks (e.g., MEPS+, RTGS, FAST, RENTAS, CNAPS).\nProfessional Attributes:\nStrong troubleshooting and analytical capabilities.\nAbility to participate in scheduled on-call rotation or weekend maintenance windows as operationally required.\nSkills\nsoftware release notes, UAT, Technical Assistance, CL, Team Facilitation, Stability, IBM AS/400, Computer Science, Minor Repairs, Production Support, SQL, Change Management Tools, Scheduling Tools, application performance, Test and Support, Programming","description_format":"text","description_chars":2165,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-09-25T16:15:06Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":3,"expected_fill_days":26,"reasons":["seen:3","agency","velocity","win:early"],"computed_at":"2026-09-28T05:45:00Z"},"pay":{"stated_usd_annual":65772,"is_top_pay":false},"html_url":"https://alion.io/job/optimum-infosystem-software-engineer","json_url":"https://alion.io/job/optimum-infosystem-software-engineer.json","meta":{"generated_at":"2026-09-28T23:11:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":748,"day_limit":5000,"remaining_today":4252,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}