{"id":2139323,"url":"https://alion.io/job/optiv-aso-threat-analyst-manager-remote-usa","title":"ASO Threat Analyst Manager | Remote, USA","company":{"id":58723,"name":"Optiv","domain":"optiv.com","url":"https://alion.io/company/optiv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":13,"ghost_share":0,"stale_share":0.615,"repost_share":0.077,"time_to_fill_p50_days":22,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Security","role_family":"Security","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":["Overland Park, United States","Columbia, United States","Charlotte, United States","Atlanta, United States","Louisville, United States","Jacksonville, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":153000,"max_usd":275000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":390},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Crowdstrike","optional":false},{"name":"Google SecOps","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"MITRE ATT&CK","optional":false},{"name":"SentinelOne","optional":false},{"name":"ServiceNow","optional":false},{"name":"SIEM","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false}],"status":"closed","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-05T02:59:50Z","board_verified":false,"closed_at":"2026-11-05T02:59:50Z","days_open":28,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":28},"description":"This is a second shift position working Tuesday-Friday from 12PM-11PM Eastern Time.\nThe ASO Threat Analyst Manager is a tactical, hands-on operational leader responsible for daily frontline execution across our global 24/7/365 Agentic Security Operations (ASO) team. You will lead a high-performing team of threat analysts triaging, investigating, and containing threats across a multi-tenant client base, operating directly alongside automated and agentic AI workflows.\nWhile grounded in daily queue management and incident handling, you maintain a strategic perspective on service health. You will actively connect daily frontline operations with Detection Engineering, SOAR Engineering, and Threat Hunting, while partnering closely with Client Success to tackle chronic operational friction and noisy client environments. You will need situational awareness during tense client interactions to de-escalate friction and drive practical, collaborative solutions.\nHow you'll make an impact\nTactical Operations & Queue Governance:\nOwn daily shift execution, queue hygiene, and alert velocity to meet strict client SLAs and SLOs across our ASO service delivery model.\nSupervise the human-in-the-loop operational interface, validating agentic AI triage outputs, enriched telemetry, and automated investigations for analytical rigor and accuracy.\nConduct regular ticket audits and investigation spot-checks to ensure high-fidelity analysis, defensible evidence gathering, and crisp client-facing notes.\nAct as the primary operational escalation point, stepping in as tactical incident lead during critical (P1/P0) security events and client crises.\nRun disciplined shift handoffs, identify operational bottlenecks, and balance analyst workload across the floor.\nLead tactical After-Action Reviews (AARs) to identify process breakdowns and immediate remediation steps. Engineering & Hunting Feedback Loops:\nDirect and mentor the Threat Analysis team, specifically Senior Threat Analysts, to own the working-level handoffs with Detection Engineering, SOAR Engineering, and Threat Hunting.\nProvide quality control and governance over analyst feedback, ensuring tuning requests, automation ideas, and hunt referrals make technical sense, address root causes, and align with operational standards.\nEngage directly with engineering and hunting leads only when escalations occur, blockers arise, or cross-team prioritization is needed.\nDefine clear next steps, action items, and accountability loops across all teams to ensure feedback items are tracked to completion rather than lost in transition. Consultative Client & Partner Engagement:\nRead the room effectively during high-pressure client calls, gauging stakeholder temperament, adjusting communication style dynamically, and actively de-escalating tense situations.\nPartner tactically with Client Success Managers (CSMs) on at-risk or noisy accounts to review repeat alerts, agent health issues, and policy misconfigurations.\nLead client-facing incident discussions with a calm, consultative posture, turning recurring operational friction into actionable security recommendations rather than repeatedly handling the same false alarms. Team Coaching & Performance:\nMentor analysts on the floor through real-time investigation guidance, scenario walk-throughs, and technical quality reviews.\nGuide analysts in working effectively with autonomous and agentic tools, ensuring team members build strong critical-thinking and investigative skills rather than blindly trusting automated outputs.\nManage shift schedules, coverage models, and on-call rotations to prevent analyst burnout in a high-tempo environment.\nCoach frontline analysts toward technical career milestones in threat hunting, detection engineering, and advanced incident response. What we're looking for\n6 to 8+ years in Information Security, with strong technical foundations in threat analysis, network traffic analysis, or systems administration.\n3+ years within an active SOC, MDR, or MSSP environment, including 1 to 2+ years in a tactical lead, supervisory, or senior escalation role.\nStrong situational awareness and proven experience de-escalating difficult client interactions, reading client sentiment under pressure, and steering conversations toward productive resolutions.\nDemonstrated ability to coach senior technical staff, delegating working-level tasks while maintaining quality control and cross-team alignment.\nHands-on experience working in modern operational environments leveraging AI-assisted triage, SOAR playbooks, or agentic security workflows.\nProven ability to run live incident triage and manage queue dynamics under pressure in a multi-tenant services model.\nWorking knowledge of modern EDR/XDR and SIEM tools (e.g., Google SecOps, CrowdStrike, SentinelOne, Microsoft Defender/Sentinel, Splunk).\nPractical familiarity with the MITRE ATT&CK framework and common adversary tradecraft.\nClear, adaptive verbal and written communication skills, comfortable briefing both frontline engineers and executive stakeholders.\nBachelor's degree in a technical field or equivalent hands-on operational experience.\nDirect experience collaborating with Detection Engineering and SOAR automation pipelines.\nPractical knowledge of ITIL-aligned ticketing workflows (e.g., ServiceNow, Jira).\nActive certifications reflecting technical hands-on capability (e.g., GCIH, GCIA, CySA+, or vendor-specific platforms).\nWhat you can expect from Optiv\nA company committed to our inclusive value through our Employee Resource Groups\nWork/life balance\nProfessional training resources\nCreative problem-solving and the ability to tackle unique, complex projects\nVolunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.\nThe ability and technology necessary to productively work remotely/from home (where applicable)\nEEO Statement\nOptiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.\nOptiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. 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