{"id":1198595,"url":"https://alion.io/job/optiv-order-management-specialist-remote-usa","title":"Order Management Specialist | Remote, USA","company":{"id":58723,"name":"Optiv","domain":"optiv.com","url":"https://alion.io/company/optiv","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Herndon, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":131000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":408},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-24T19:42:35Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-25T01:40:19Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"This position will be fully remote and can be hired anywhere in the continental U.S.\nOptiv + ClearShark is seeking an entry-level/junior Order Management Specialist to support the accurate and compliant processing of sales orders across our federal and commercial cybersecurity business. Reporting to the Senior Director of Sales Operations, this position is responsible for reviewing, quality-assuring (QA), and activating sales orders, coordinating with internal sales teams to resolve order discrepancies, and tracking order fulfillment through to delivery. This is an excellent opportunity for a detail-oriented professional to build a career in sales operations within a fast-paced government contracting environment.\nHow you’ll make an impact\nReview and validate incoming sales orders against customer purchase orders (POs), OEM/Distributor cost quotes, and applicable contract terms and conditions.\nEnsure orders comply with relevant FAR/DFARS clauses and contract-specific requirements prior to activation.\nPerform quality assurance checks to confirm pricing, part numbers, quantities, and contract references are accurate and complete before releasing orders.\nActivate validated sales orders in accordance with established sales operations procedures.\nPartner with the Sales and Inside Sales teams to identify, research, and reconcile order discrepancies, including pricing mismatches, quote variances, and incomplete PO documentation.\nServe as a point of contact for order-related questions, escalating complex issues to the Senior Director of Sales Operations as needed.\nFulfillment Tracking and Delivery Documentation\nAfter a PO is submitted to the Distributor/OEM, track order fulfillment status to ensure timely and complete delivery.\nEnsure customers receive required documentation, including proof of delivery/shipment, license keys, and other deliverables.\nUpload and maintain proof of delivery (POD) and related documentation in the Salesforce (SF) repository, ensuring records are accurate, complete, and audit-ready.\nWork with the Sales Operations Team to ensure Standard Operating Procedures (SOPs) and order management processes remain current, streamlined, and consistently followed.\nRecommend improvements to enhance order accuracy, cycle time, and compliance.\nThis position may require after-hours support during peak business periods, including end of month, end of quarter, and federal fiscal year end (FFYE), to ensure timely order processing and fulfillment.\nWhat we’re looking for\nHigh School Diploma or Equivalent Experience\n0-2 years of experience in order management, sales operations, procurement, contract administration, or a related field.\nStrong attention to detail and a commitment to accuracy and data integrity.\nAbility to work collaboratively across sales, operations, and finance teams.\nStrong written and verbal communication skills.\nProficiency with Microsoft Office (Excel, Outlook, Word).\nExposure to or basic understanding of FAR/DFARS and federal contract terms and conditions.\nExperience with Salesforce (SF) or a comparable CRM/order management system.\nFamiliarity with OEM/Distributor quoting and procurement processes within the IT or cybersecurity reseller environment.\nInterest in growing a career in sales operations or contract management.\nWhat you can expect from Optiv\nWork/life balance\n\nProfessional training resources\n\nCreative problem-solving and the ability to tackle unique, complex projects\n\nVolunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.\n\nThe ability and technology necessary to productively work remotely/from home (where applicable)\n\nEEO Statement\nOptiv + ClearShark is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.\nOptiv + ClearShark respects your privacy. By providing your information through this page or applying for a job at Optiv + ClearShark, you acknowledge that Optiv + ClearShark will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv + ClearShark’s selection and recruitment activities. For additional details on how Optiv + ClearShark uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.","description_format":"text","description_chars":4750,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Financial Services","Information Security"],"lifecycle":[{"event":"open","at":"2026-09-24T19:42:35Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-09-25T04:06:05Z"},"pay":null,"html_url":"https://alion.io/job/optiv-order-management-specialist-remote-usa","json_url":"https://alion.io/job/optiv-order-management-specialist-remote-usa.json","meta":{"generated_at":"2026-09-25T04:06:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4427,"day_limit":5000,"remaining_today":573,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}