{"id":3435879,"url":"https://alion.io/job/optiv-service-contracts-manager-remote-usa","title":"Service Contracts Manager | Remote, USA","company":{"id":58723,"name":"Optiv","domain":"optiv.com","url":"https://alion.io/company/optiv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Legal","role_family":"Legal","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Atlanta, United States","Charleston, United States","Jacksonville, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":92000,"max_usd":218000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":214},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T13:21:08Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The Service Contracts Manager is responsible for qualifying incoming Services contracts requests, creating, editing, and maintaining Statements of Work (SOWs) and related Services contracts, as well as serving as a subject matter expert for the SOW process. This Service Contracts Manager role autonomously drives the delivery of Services offerings to both internal and external clients by assisting with the development of SOWs, Service Orders (SOs), Change Orders, and Task Orders. The Service Contracts Manager is also responsible for driving quality assurance for any outgoing services opportunities and serves in a mentor-capacity to the Service Contracts Operations, Risk, & Execution (SCORE) team.\nHow you'll make an impact\nOwn the relationship with third party vendors; monitor and ensure quality product as it relates to any pricing deliverable needs\nDemonstrate advanced proficiency with the SOW development processes and toolsets, and demonstrate flexibility with new procedures\nPartner with and advise Optiv’s various stakeholders on services selling best practices\nRemove obstacles impeding the team’s progress\nPerform research to uncover issues and actively report insights to leadership to drive understanding and action; identify specific requirements (market, financial, legal, and partner) to adjust or create solutions that meet these business needs\nProficient in contracting and procurement best practices\nDemonstrate advanced expertise in Optiv and vendor professional services\nRegularly train and mentor others on the development and maintenance of SOWs, conformance to quality standards, and processes\nParticipate in process improvement initiatives and with leadership to enhance operating rhythms\nPerform accurate and thoughtful SOW QA on a consistent basis\nMay assist in the design of documentation templates and processes\nProvide mentorship and peer review\nWork independently to develop efficient policies and procedures that are scalable to a growing organization\nEnsure compliance to transaction regulations terms, including but not limited to price, acceptance, fee accruals, and payments\nReview Contract Vehicle quotes for accuracy prior to services purchase\nCoordinate with internal stakeholders to ensure all necessary documentation and reference information is stored in the CRM and supporting Client Project Repository\nCompile contract information and direction for Legal to amend contracts as needed\nBuild relationships with alliance partnerships\nDevelop and retain industry knowledge to be used to identify expertise. Commitment to developing knowledge and experience\nManage Contract Vehicle databases and SharePoint sites with copies of contracts and eligible vendors\nAct as liaison between internal and external contract stakeholders\nPerforms other duties as assigned\nComplies with all policies and standards\n What we're looking for\nBachelor's Degree in Communications, Business Administration, Supply Chain Management, Paralegal, Pre-Law required \n7-10 years combined work experience. 2 - 4 years minimum in contracts, supply chain, procurement, supplier management, and/or asset management work \n5 years professional work experience directly related. \n 4-7 years professional writing experience required \n\nExperience in technical or information technologies industry preferred \nPrior experience in Client Relationship Management software (CRM) required. \nKnowledge of Salesforce.com, Microsoft Office Suite, SharePoint, Adobe, and DocuSign \nAbility to work in a sales partnership setting \nOccasional travel, on-site meetings/events \nOccasional overtime\nExcellent written and verbal English \nWhat you can expect from Optiv\nA company committed to our inclusive value through our Employee Resource Groups\nWork/life balance\nProfessional training resources\nCreative problem-solving and the ability to tackle unique, complex projects\nVolunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.\nThe ability and technology necessary to productively work remotely/from home (where applicable)\nEEO Statement\nOptiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.\nOptiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. 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