{"id":3095183,"url":"https://alion.io/job/optiveum-servicenow-administrator","title":"ServiceNow Administrator","company":{"id":685848,"name":"Optiveum","domain":"optiveum.com","url":"https://alion.io/company/optiveum","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":40,"currency":"EUR","period":"hour","gross":false,"usd_annual":90000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"MariaDB","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-22T09:43:28Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-05T02:15:41Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"ServiceNow Administrator\nAbout the Offer\nWe are currently looking for a ServiceNow Administrator to join the team of our client, a European Union institution based in Warsaw. You will manage and optimise the ServiceNow platform within an ICT Service Management environment: administering and securing the platform, translating business requirements into technical solutions, and supporting users and enhancement projects. For this role, Optiveum is the recruitment partner, and the cooperation agreement will be signed directly with our contracting partner.\nKey Details:\nRate: up to 40 EUR/h net (B2B)\n\nWork Model: on-site in Warsaw, full-time (40 h/week)\n\nLocation: Warsaw\n\nImportant: EU citizenship is required for this role\n\nResponsibilities:\nAdministering, configuring and maintaining the ServiceNow platform\n\nManaging platform security, upgrades, incidents and availability\n\nGathering business requirements and translating them into technical solutions\n\nSupporting ServiceNow enhancement projects and bug fixing\n\nContributing to risk management, disaster recovery and service continuity\n\nDelivering training and user support, and maintaining technical documentation\n\nRequirements:\nEU citizenship\n\nHands-on experience in ServiceNow administration, including security and upgrades\n\nGood knowledge of ITSM processes, especially incident and change management\n\nPractical experience with MariaDB\n\nBusiness analysis skills\n\nServiceNow certification(s)\n\nBachelor's degree\n\nEnglish at C1 level and fluent Polish","description_format":"text","description_chars":1508,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Polish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-22T15:56:06Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.485,"p_room":0.9,"age_days":13,"expected_fill_days":22,"reasons":["conf:3","agency","velocity","win:mid"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/optiveum-servicenow-administrator","json_url":"https://alion.io/job/optiveum-servicenow-administrator.json","meta":{"generated_at":"2026-11-05T10:40:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13560,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685848},"rest":"https://alion.io/mcp/rest/get_company?id=685848"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foptiveum-servicenow-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foptiveum-servicenow-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foptiveum-servicenow-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/optiveum-servicenow-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foptiveum-servicenow-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3095183}},{"tool":"search_jobs","arguments":{"company":"optiveum.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3095183},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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