{"id":2947644,"url":"https://alion.io/job/ora-operations-lead","title":"Operations Lead","company":{"id":4403249,"name":"ORA","domain":"ora.group","url":"https://alion.io/company/ora-5","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BrioHR","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":40000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1639},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T19:07:33Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T08:40:25Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About ORA\nAt ORA, we believe that healthcare should be accessible, convenient, and deeply personal. We are building a modern digital experience that enables patients to access care on their terms, delivering high-quality, specialized treatments for chronic conditions.\nAs a vertically integrated telehealth platform founded in 2020, ORA is Southeast Asia’s fastest-growing digital health provider. We operate a shared core technology and services layer that powers our demographic-focused digital clinics across Singapore, Malaysia, and the Philippines, with additional regional markets launching soon. Our growing portfolio of healthcare brands includes andSons (men’s health), OVA (women’s health), and Modern Molecules (online dermatology).\nWe are backed by a $10M Series A funding round, the largest investment for any digital health organisation in Southeast Asia, and we are expanding rapidly to unlock our next phase of growth.\nWho This Role Is Best For\nIf you love being where the action is, this role is for you. We are looking for a hands-on operations specialist to drive efficiency right from the warehouse floor. You will be at the heart of our logistics, managing inventory and solving bottlenecks in real time to ensure flawless procurement and fulfilment.\nOperational Problem Solver: You don’t just identify issues; you independently propose and implement comprehensive, long-term solutions.\nStrategic Stakeholder Manager: You excel at managing up and communicating across cross-functional teams, maintaining rigorous operational standards while navigating complex logistics.\nRegional Logistics Expert: You have a proven track record in supply planning or warehouse management, specifically within an SME or e-commerce environment.\nGrowth Mindset: You consistently exceed KPIs and proactively identify opportunities to scale operations as ORA continues to expand.\nResponsibilities\nOwn the daily warehouse operations in Malaysia and Singapore, ensuring peak efficiency and precision in every shipment.\nOptimise fulfilment workflows and warehouse capacity by identifying and resolving bottlenecks directly on the floor.\nLead procurement and inventory management strategies to maintain seamless stock availability and cost-efficiency.\nCollaborate with regional leadership to align supply chain operations with ORA's rapid growth targets.\nCultivate a high-performance operational culture by leading the team from the front with high standards.\nWhat You Bring\nYou are a mid-level professional with a background in dynamic logistics environments, demonstrating the versatility to wear multiple hats.\nA background in Business Administration or Supply Chain Management that helps you navigate complex logistics.\nExperience in supply planning or e-commerce warehouse management, ideally within a fast-paced SME environment.\nThe ability to be a consistent presence in our Malaysia warehouse, with a readiness to travel to Singapore when needed.\nOur Commitment to Inclusivity and Accessibility\nAt ORA, we believe that diverse perspectives build stronger healthcare outcomes. We are committed to creating an inclusive work environment where all individuals are treated with respect, fairness, and dignity. We welcome applications from qualified candidates of all backgrounds, irrespective of race, ethnicity, gender, age, or religion.\nWe are also dedicated to providing a fair and accessible recruitment process. If you require any reasonable adjustments or support during the application or interviewing stages, please let us know so that we can accommodate your needs.\nAre you an efficient, independent finance professional ready to power the future of digital health? 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