{"id":4080199,"url":"https://alion.io/job/oracle-cloud-operations-engineer-production-support-devops","title":"Cloud Operations Engineer – Production Support & DevOps","company":{"id":53,"name":"Oracle","domain":"oracle.com","url":"https://alion.io/company/oracle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":90,"open_postings":341,"ghost_share":0,"stale_share":0.598,"repost_share":0.021,"time_to_fill_p50_days":11,"computed_at":"2026-11-11T05:49:22Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India","Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-11-11T13:43:22Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T16:57:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Cloud Operations Engineer - Financial ServicesAbout the TeamThe Financial Services Cloud Operations team supports cloud-based applications and customer environments for banks, insurance companies, and financial institutions. These systems enable critical business operations across payments, lending, risk management, fraud prevention, financial reporting, and data governance.\nThe team provides 24/7 operational support, working closely with product engineering, customer support, DevOps, and Site Reliability Engineering teams. Our focus is on maintaining secure, reliable, and highly available services through proactive monitoring, incident resolution, automation, and continuous improvement.\nWork Schedule: 24×7 rotational shifts, including night shifts\n Responsibilities\nDeploy, administer, and maintain cloud-based applications, operating systems, middleware, servers, and customer environments.\nConfigure infrastructure and software, perform routine administration, and support provisioning and integration activities.\nMonitor application health, infrastructure dashboards, system logs, and ticket queues to identify and address service issues.\nAnalyze performance trends and manage server capacity to maintain service availability and performance.\nManage batch processing and workload scheduling, including job configuration, dependencies, failure resolution, and SLA adherence.\nSupport identity and access management, including access privileges, user activity monitoring, and privileged account and secrets protection.\nApply security patches, hotfixes, version upgrades, and configuration improvements across the technology stack.\nInvestigate production incidents, coordinate escalations, and collaborate with technical teams and vendors to restore services.\nContribute to root cause analysis, incident reviews, and corrective and preventive actions.\nPerform backup, restore, and disaster recovery activities, and participate in disaster recovery drills.\nSupport CI/CD pipelines and troubleshoot workload automation tools, agents, and integration issues.\nMaintain operational procedures, configuration records, disaster recovery plans, incident reports, and knowledge base articles.\nCommunicate incident progress and technical information clearly to customers and internal stakeholders.\nIdentify opportunities to improve operational efficiency, service reliability, security, and support processes.\nWork in 24×7 rotational shifts, including night shifts, to support critical customer systems.\nMandatory Skills\nHands-on experience supporting cloud-based applications and production environments.\nWorking knowledge of operating system, server, and middleware administration.\nExperience deploying, configuring, maintaining, and troubleshooting applications and infrastructure.\nFamiliarity with monitoring tools, dashboards, system logs, performance analysis, and capacity management.\nExperience with incident management, production troubleshooting, escalation procedures, and SLA-based support.\nWorking knowledge of batch processing, job scheduling, and dependency management.\nUnderstanding of identity and access management, privileged accounts, and infrastructure security practices.\nExperience with patching, software upgrades, backups, restores, and disaster recovery procedures.\nFamiliarity with DevOps practices, CI/CD, and operational automation.\nStrong analytical and problem-solving skills, with the ability to prioritize work and escalate complex issues appropriately.\nClear communication, technical documentation, and cross-functional collaboration skills.\nWillingness to work in 24×7 rotational shifts, including night shifts.\nGood to Have Skills\nExperience supporting financial services applications or customer environments in banking or insurance.\nFamiliarity with financial services regulatory requirements, data governance, and operational controls.\nExperience supporting large-scale, highly available cloud infrastructure.\nHands-on experience implementing and maintaining CI/CD pipelines.\nExperience administering and optimizing workload automation tools.\nExperience troubleshooting automation agents and connectivity with third-party applications.\nParticipation in disaster recovery planning, drills, and recovery solution implementation.\nExperience contributing to root cause analysis and corrective and preventive action plans.\nExperience collaborating with DevOps, SRE, cloud engineering, product engineering, and external vendors.\nExperience preparing operational metrics, service performance reports, and process improvement recommendations.\nSelf Assessment Questions - 5\nAsk yourself the following questions. If your answers are “Yes” to the core requirements, you can apply\nDo I have hands-on experience deploying, administering, and troubleshooting cloud-based applications, operating systems, servers, or middleware in production environments?\nCan I use monitoring tools, dashboards, and system logs to investigate incidents, assess performance, and help restore services within agreed SLAs?\nAm I comfortable managing batch jobs and schedules, applying patches and upgrades, and performing backup, restore, and disaster recovery activities?\nDo I understand access management and security practices, and can I work with DevOps, CI/CD, and automation tools to improve operational reliability?\nAm I willing to work in 24×7 rotational shifts, including night shifts, while taking ownership of support issues and communicating clearly with customers and technical teams?","description_format":"text","description_chars":5501,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","Cloud Platforms (IaaS & PaaS)","ERP & Business Management Software","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-11-11T16:57:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-11T18:21:05Z"},"pay":null,"html_url":"https://alion.io/job/oracle-cloud-operations-engineer-production-support-devops","json_url":"https://alion.io/job/oracle-cloud-operations-engineer-production-support-devops.json","meta":{"generated_at":"2026-11-11T18:21:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35216,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53},"rest":"https://alion.io/mcp/rest/get_company?id=53"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foracle-cloud-operations-engineer-production-support-devops"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foracle-cloud-operations-engineer-production-support-devops"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foracle-cloud-operations-engineer-production-support-devops"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oracle-cloud-operations-engineer-production-support-devops\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foracle-cloud-operations-engineer-production-support-devops"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4080199}},{"tool":"search_jobs","arguments":{"company":"oracle.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4080199},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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