Configuration Analyst - Scheduling Management (Hybrid Kansas City, MO office)
As an intermediate consultant with the Oracle Health Configuration Center, you will play a key role in configuring the Oracle Health Scheduling Management systems for external client projects. You will work directly with clients and internal teams to ensure that systems are configured to meet project needs, providing technical expertise and troubleshooting support throughout the process
NOTE: We are unable to provide visa sponsorship for this role at this time. Must be a US Citizen and be able to pass Public Trust security clearance
Key Responsibilities:
- Configure Oracle Health Scheduling Management systems for external client implementations.
- Assist in the preparation and structuring of data for system configuration.
- Collaborate with internal project teams to communicate configuration status, project timelines, and updates, ensuring alignment with project goals.
- Verify configuration requests and escalate any issues to the appropriate channels for resolution.
- Balance configuration ownership across multiple clients, ensuring high standards and adherence to project deadlines.
- Independently complete complex system configurations and contribute to process improvements across projects.
- Document work thoroughly and ensure that all processes are well-maintained using preferred tools and platforms.
- Act as an escalation point for complex configuration issues, delivering resolutions and driving problem-solving efforts.
- Provide leadership and guidance to Configuration Analysts, offering coaching, mentoring, and training where necessary.
- Continuously identify and implement process improvements to optimize workflow and efficiency.
Qualifications:
- 0-5 years of experience in relevant functional or technical roles,
- Experience in Oracle Health Scheduling Management systems is preferred but not required
- A bachelor's degree or equivalent experience, with product or technical expertise specific to healthcare practice management and scheduling systems preferred
- Strong communication skills, with the ability to build relationships and collaborate effectively with team members and clients.
Desired Skills:
- Ability to navigate complex system configurations independently and efficiently.
- Proficiency with configuration tools, system documentation practices, and troubleshooting methodologies.
- Proven track record of managing and resolving complex configuration challenges in a timely manner.
- Capacity for identifying new process improvements and implementing changes to enhance team productivity and system functionality.
Expectations:
- Perform other responsibilities as assigned by management.
- Willingness to travel up to 20% for client engagements and project needs.
- Flexibility to work additional or irregular hours as required, in compliance with local regulations.
- Adhere to corporate and organizational security policies, ensuring personal responsibility for safeguarding company and client assets.
NOTE: We are unable to provide visa sponsorship for this role at this time. Must be a US Citizen and be able to pass Public Trust security clearance due to client contract stipulations. Also requirement of Drug testing and proof of required immunizations.
Disclaimer:Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $25.48 to $63.65 per hour; from: $53,000 to $132,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC2