{"id":4343587,"url":"https://alion.io/job/oracle-data-center-engineer","title":"Data Center Engineer","company":{"id":53,"name":"Oracle","domain":"oracle.com","url":"https://alion.io/company/oracle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":391,"ghost_share":0.003,"stale_share":0.637,"repost_share":0.023,"time_to_fill_p50_days":11,"computed_at":"2026-11-15T07:52:55Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-13T00:00:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Description\nResponsible for effective delivery of technical support and installations. This will include break-fix tasks includes hardware network cabling and rack deployments site planning problem escalation and managing installations in an Oracle Cloud Infrastructure (OCI) datacenter. Prioritize ticketing queues resolving escalations and clearing blocking issues to enable continued delivery of technician activities in accordance with internal polices and service level agreements. Provide 24x7 site coverage for Oracle OCI datacenter sites.\nAbout the candidate:\n Bachelor of Science degree in Computer Science Information Systems OR equivalent work experience\n Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000 server systems)\n Experience with data center M&E equipment\n Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems\n Experience working in a mission critical operations environment\n The position involves on-call which means you should have a driving license and be able to reach out to the Data Center site within 60 mins approximately and may require working in cramped spaces or elevated locations.\n Ability to speak confidently and to communicate clearly in a virtual environment\n Strong adherence to processes and be a Process Champion\n Good communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff\n Experience providing client-facing direct customer support and service.\n Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual\n Highly service-oriented reliable responsible self-motivated\n Good English command\n\nRequired Data Center experience:\n\n Basic knowledge of data center design including electrical and cooling plant & operation\n Basic knowledge of airflow management (hot aisle cold aisle containment etc.)\n Rack stack equipment including commissioning of new racks\n Strong structured cabling skills on fiber & copper (e.g. looming term & test)\n\nRequired systems & hardware expertise:\n Systems administration (Linux and/or Windows Servers)\n Hardware repair diagnosis & break / fix\n Networking fundamentals (DNS TCP/IP basic troubleshooting)\n IT Hardware Concepts (RAID SAN x86 architecture SCSI FC ethernet iLO)\n Base Operating System Installs and configuration\n Core OS Services: SSH Telnet DHCP etc.\n\nRole Responsibilities and Requirements:\n\n Act HW as support expert liaison to other technical teams & non-technical teams (e.g. networking compute compliance business operations)\n Understand internal customer problems and provide technical solutions in a timely manner\n Participate in the installation monitoring maintenance support and optimization of all production server hardware\n System board level repair and fault diagnosis to SLAs\n Planning and commissioning new rack positions\n Involvement with the design and commissioning of new whitespaces\n Structured cabling installation is a significant part of this position\n Keep up with the latest technologies and apply them appropriately\n Adherence to defined Health & Safety processes at all times\n Working as part of a multi-disciplinary team without friction\n Additional on premise work at customer locations maybe required\nRequired Skills\nCustomer Service Good Communication Skills IT infrastructure Linux Server Hardware Technical Support Troubleshooting\n\nResponsibilities\nPerform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define coordinate vendor purchase needs. Responsible for support documentation as well.\n\nQualifications\nCareer Level - IC3","description_format":"text","description_chars":3815,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","Cloud Platforms (IaaS & PaaS)","ERP & Business Management Software","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-11-15T20:18:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":2,"expected_fill_days":11,"reasons":["seen:2","win:early","comp:brand"],"computed_at":"2026-11-15T21:50:27Z"},"pay":null,"html_url":"https://alion.io/job/oracle-data-center-engineer","json_url":"https://alion.io/job/oracle-data-center-engineer.json","meta":{"generated_at":"2026-11-15T21:50:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17249,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53},"rest":"https://alion.io/mcp/rest/get_company?id=53"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foracle-data-center-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foracle-data-center-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foracle-data-center-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oracle-data-center-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foracle-data-center-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4343587}},{"tool":"search_jobs","arguments":{"company":"oracle.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4343587},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}