{"id":3921278,"url":"https://alion.io/job/oracle-principal-advanced-services-engineer-css-tech-delivery-database","title":"Principal Advanced Services Engineer, CSS Tech Delivery, Database","company":{"id":53,"name":"Oracle","domain":"oracle.com","url":"https://alion.io/company/oracle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":367,"ghost_share":0,"stale_share":0.627,"repost_share":0.008,"time_to_fill_p50_days":10,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":["EG"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-24T00:00:00Z","board_verified":false,"closed_at":null,"days_open":45,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":45},"description":"Description\nAre you a creative engineer who loves a challenge Solve the complex puzzles youve been dreaming of as our Advanced Services Engineer. If you have a passion for innovation in tech we want you on our team!\nOracle is a technology leader thats changing how the world does business and ourCustomer Success Services (CSS) team supports over 6000 companies around the looking for an experienced and self-motivated engineer to work on customer premises in the Berlin areaas our Database Infrastructure the team of highly skilled technical experts who build and maintain our clients technical landscapes through tailored support services.\nAs a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.\nCareer Level - IC4\n\nResponsibilities\nAs an Advisory Systems Engineer you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown) critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis you will be expected to work with very limited guidance from management. Further the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.\nWe also use\nExadata and Oracle Database Appliance (ODA)\nOracle DBA and Oracle Secure Backup (OSB)\nOCI Unix Linux Solaris and ZFS Storage\nReal Application Clusters and Grid Infrastructure\nEnterprise Manager OEM and Grid Control\nOracle VM Directory Server and ASM\nNetwork switches protocols and security\nLoad balancer Java xml SQL shell scripting\nWhat we will offer you\nA competitive salary with exciting benefits\nFlexible and remote working\nLearning and development opportunities to advance your career\nAn Employee Assistance Program to support your mental health\nEmployee resource groups that champion our diverse communities\nCore benefits such as medical life insurance and access to retirement planning\nAn inclusive culture that celebrates what makes you unique\nAt Oracle we dont just respect differences we celebrate them. We believe that innovation starts with inclusion and that to create the future we need people with a diverse set of backgrounds perspectives and abilities. Thats why were committed to creating a workplace where all kinds of people can do their best work. When everyones voice is heard and valued were inspired to go beyond whats been done before.\n Level - IC4\n\nRequired Experience:\nStaff IC","description_format":"text","description_chars":3064,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","Cloud Platforms (IaaS & PaaS)","ERP & Business Management Software","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-11-07T15:07:05Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.204,"p_room":0.28,"age_days":45,"expected_fill_days":10,"reasons":["seen:45","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/oracle-principal-advanced-services-engineer-css-tech-delivery-database","json_url":"https://alion.io/job/oracle-principal-advanced-services-engineer-css-tech-delivery-database.json","meta":{"generated_at":"2026-11-08T07:08:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15538,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53},"rest":"https://alion.io/mcp/rest/get_company?id=53"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foracle-principal-advanced-services-engineer-css-tech-delivery-database"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foracle-principal-advanced-services-engineer-css-tech-delivery-database"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foracle-principal-advanced-services-engineer-css-tech-delivery-database"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oracle-principal-advanced-services-engineer-css-tech-delivery-database\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foracle-principal-advanced-services-engineer-css-tech-delivery-database"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3921278}},{"tool":"search_jobs","arguments":{"company":"oracle.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3921278},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}