Principal Program Manager – Events

Location: Nashville-TN - onsite 5 days/week. Relocation assistance is available; this is not a remote position.

Work Authorization: Visa sponsorship is not available for this position.

Job Description

Oracle Cloud Infrastructure (OCI) powers the world's most demanding workloads, helping organizations innovate with secure, high-performance cloud services. As OCI continues its rapid growth, we're investing in operational excellence, strategic initiatives, and scalable business processes that enable our teams to deliver exceptional customer experiences and accelerate innovation.

Role Summary

Build, manage, and evolve the content and operational infrastructure that allows OCI events (OCI Bootcamp, Customer Advisory Board events, Oracle AI World, and Oracle AI World Tours) to operate and scale efficiently.

This Principal Program Manager-Events (IC4) role is an individual contributor who will independently lead complex, cross-functional event workstreams, establishes scalable standards, and drives decisions across operations and content delivery. The role partners with marketing, product, technical, executive, and regional stakeholders to ensure event experiences and content align with business priorities, audience needs, and program objectives.

Key Responsibilities

• Lead integrated event planning across operations and content, owning workback schedules, milestones, dependencies, readiness criteria, and risk mitigation.

• Oversee event content planning and delivery, including agenda development, session alignment, speaker readiness, presentation milestones, reviews, and approvals.

• Partner with content owners and subject matter experts to ensure presentations, demos, and supporting materials meet messaging, quality, and audience requirements.

• Establish and maintain standardized event templates, checklists, RACI models, operating procedures, and planning tools across the event portfolio.

• Drive cross-functional alignment, resolve planning gaps, and escalate risks with clear recommendations and proposed tradeoffs.

• Own operational delivery across registration, attendee communications, mobile app requirements, credentialing, onsite logistics, transportation, merchandise, and customer hospitality.

• Manage agency and vendor performance, scope, deliverables, purchase orders, SOWs, budgets, invoices, and procurement timelines.

• Lead compliance coordination for customer experiences, gifts, strategic partner programs, and fulfillment.

• Establish tracking and reporting for attendees, executives, speakers, partners, and content deliverables, ensuring stakeholders have accurate visibility into readiness and outstanding decisions.

• Lead international planning workstreams, adapting operational and content processes to regional requirements and localization needs.

• Own detailed reporting on event performance metrics for senior leaders, translating registration, attendance, engagement, content effectiveness, attendee feedback, and budget results into actionable insights and recommendations for future programs.

• Lead post-event closeout and retrospectives, translating feedback and results into improvements for future programs.

• Own a central source of truth for the OCI events portfolio and drive adoption of consistent planning and reporting practices.

• Provide guidance to cross-functional contributors and share best practices to strengthen event execution across teams.

Ideal Background

An experienced event operations and content professional with a record of independently leading complex programs, overseeing event content workflows, influencing cross-functional stakeholders, and building scalable processes across global or multi-region events.

Minimum Qualifications

• 8+ years of experience in event operations, experiential marketing, marketing operations, or program management.
• Demonstrated ownership of complex programs spanning multiple workstreams, stakeholder groups, and competing priorities.
• Experience overseeing event content workflows, including agenda planning, speaker coordination, presentation development timelines, and review processes.
• Strong project and program management skills, with the ability to establish plans, manage dependencies, anticipate risks, and drive decisions with limited direction.
• Experience managing vendors, agencies, venues, and internal stakeholders against defined scopes, timelines, and quality expectations.
• Experience managing event budgets, purchase orders, contracts, invoicing, and procurement processes.
• Ability to influence stakeholders without direct authority and communicate recommendations, risks, and decisions clearly.
• Strong organizational skills, sound judgment, and exceptional attention to detail.
• Experience developing scalable operational documentation, governance processes, and event playbooks.
• Demonstrated success improving event processes through performance data, stakeholder feedback, and lessons learned.
• Ability to solve complex problems and adapt effectively in high-pressure environments.
• Ability to travel domestically and internationally.

Preferred Qualifications

• Experience supporting large-scale global or multi-region conferences in the technology industry
• Experience partnering with product marketing, technical teams, and executive stakeholders to develop audience-relevant event content.
• Experience with event registration and attendee management platforms.
• Familiarity with compliance requirements related to customer gifts, hospitality, and event programs.
• Experience with international shipping, fulfillment, and merchandise programs.
• Experience managing event mobile apps and attendee communications.

Minimum Qualifications: A minimum of 8 years combined experience with project management, data analysis and direct business experience within a specialized function. Preferred Qualifications: Bachelor's degree in Business Administration, Management or related field. PMP / Scrum Master certification. Proven ability to work cross-functionally with functional and technical teams. Experience with building and managing reporting tools to support Programs; such as scorecards and KPI metrics to further drive insights around our program strategy. Demonstrated ability to balance quantitative and qualitative metrics to provide a holistic viewpoint. Expert level experience with Excel, creating dynamic pivot reports and data visualization. Ability to influence through data visualization and interpretation. Must be self-directed and able to work independently as well as in a team environment. Must be comfortable working in ambiguous situations. Excellent interpersonal skills. Depending on the job there may be additional minimum requirements and/or preferred qualifications.