# Principal Support Engineer

Global On-Site Repair Operations, Asset Management, and Systems The Global On-Site Repair team supports hardware repair operations for Oracle’s strategic customers worldwide, establishing consistent processes, systems, and controls for repair execution, asset management, spares inventory, and vendor returns. This senior leader will partner with field teams, manufacturing, engineering, supply chain, and security to improve repair performance, hardware availability, and operational accountability. We are seeking a senior technical leader with a strong hardware background, practical understanding of server diagnostics and repair, and software experience to help build and improve operational tools. This individual will oversee global repair operations, establish standard methodologies, and drive the development of software systems, integrations, and automation to improve repair workflows, asset tracking, and inventory accuracy, while using repair insights to help reduce annualized hardware failure rates. This role will own asset management across all repair centers, establishing consistent controls for hardware tracking, spares inventory, asset movement, and vendor returns. It will als

- **Id**: 3938152
- **Url**: <https://alion.io/job/oracle-principal-support-engineer-5>
- **Role**: Support
- **Role family**: Support
- **Seniority**: lead
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Nashville, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: yes
- **Status**: live
- **First seen at**: 2026-10-27T04:59:47Z
- **Employer posted date**: 2026-10-27
- **Last verified at**: 2026-11-08T10:27:35Z
- **Board verified**: yes
- **Days open**: 12
- **Description format**: text
- **Description chars**: 10129
- **Description truncated**: no
- **Benefits**: Equity, Life insurance, Parental leave, Vision insurance
- **Relocation offered**: no
- **Industries**: CRM Software, Cloud Platforms (IaaS & PaaS), ERP & Business Management Software, HR & Payroll Software

## Company

- **Id**: 53
- **Name**: Oracle
- **Domain**: oracle.com
- **Url**: <https://alion.io/company/oracle>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Oracle

### Truth index

- **Grade**: A
- **Score**: 89
- **Open postings**: 367
- **Ghost share**: 0
- **Stale share**: 0.627
- **Repost share**: 0.008
- **Time to fill p50 days**: 10
- **Computed at**: 2026-11-08T05:47:12Z

## Salary

- **Min**: 69400
- **Max**: 148300
- **Currency**: USD
- **Period**: year
- **Usd annual**: 148300

## Trust

- **Level**: ok
- **Days open**: 12

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-08T10:23:39Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 10; Sanctioned now: no; Evidence: H-1B filings in 12 months: 1,038 · green card filings: 729; Filings 12m: 1038

## Liveness

- **Score**: 41
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.748
- **P room**: 0.55
- **Age days**: 12
- **Expected fill days**: 10
- **Reasons**: conf:1, win:tail, comp:brand
- **Computed at**: 2026-11-08T12:25:13Z

## Pay

- **Stated usd annual**: 148300
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.