{"id":2744917,"url":"https://alion.io/job/oracle-senior-technical-operations-engineer-4","title":"Senior Technical Operations Engineer","company":{"id":53,"name":"Oracle","domain":"oracle.com","url":"https://alion.io/company/oracle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":232,"ghost_share":0,"stale_share":0.69,"repost_share":0.004,"time_to_fill_p50_days":6,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petah Tikva, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":163000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":7932},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-07-24T23:17:54Z","employer_posted_date":"2026-07-24","last_verified_at":"2026-10-21T23:31:05Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"Performs regular administration and conducts standard performance trend analyses and manages server capacity. Performs system configurations and backups independently. Implements monthly, quarterly, or hotfix patches to address security vulnerabilities or bugs across the technical stack. Deploys enhancements to improve the performance, reliability, and security of systems and environments. Resolves complex, critical customer system issues and implements and documents technical solutions. Implements disaster recovery solutions.\n\nKey Responsibilities\nSystem Installation &\nConfiguration - Software Administration:\nline-height:normal'>-Monitors and\nmaintains operating systems to ensure effective installation and performance.\nline-height:normal'>-Administers\nmiddleware products in environments.\nline-height:normal'>-Supports the deployment,\nmaintenance, and operation of internal applications as needed.\nline-height:normal'>-Performs\nregular administration and conducts standard performance trend analyses and\nmanages server capacity to ensure service performance meets standards.\nline-height:normal'>-Leverages\nworking knowledge of application monitoring tools to ensure efficiency.\nSystem Installation &\nConfiguration - Installation and Configuration:\nline-height:normal'>-Installs and\nconfigures servers, cloud infrastructure, and all software and environments.\nline-height:normal'>-Performs system\nconfigurations and backups independently to ensure optimization of server\ninfrastructure.\nline-height:normal'>-Supports\nhardware maintenance, auditing, installation, and provisioning as necessary.\nline-height:normal'>-Collaborates\nwith internal technical experts and third-party vendors to resolve integration\nchallenges.\nSystem Installation &\nConfiguration - Identity & Access Management:\nline-height:normal'>-Administers\naccess privileges in the identity and access management system to ensure\naccurate access to IT resources.\nline-height:normal'>-Monitors user\nactivity in the identity and access management system and reports on system\nactivity.\nline-height:normal'>-Learns to\nprovision access management systems.\nService Lifecycle Management\n- Batch Processing:\nline-height:normal'>-Monitors the\nbatch process to ensure the updates are applied and triages any issues that\narise.\nline-height:normal'>-Implements\nbatch management using different work schedulers to configure jobs and job\nstreams, define dependencies, and report job performance.\nline-height:normal'>-Ensures\nscheduling and budgets of batch monitoring services comply with Service Level\nAgreements (SLA).\nService Lifecycle Management\n- Security Maintenance:\nline-height:normal'>-Follows\nexisting procedures to provide assurance that compute and storage devices are\nsecure.\nline-height:normal'>-Maintains\nprivileged accounts/secrets integrity of systems and compute and file system\nsecurity for the compute and storage environment.\nline-height:normal'>-Monitors and evaluates\nhigh-level service and infrastructure dashboards and takes action to address\nidentified anomalies.\nline-height:normal'>-Implements\nmonthly, quarterly, or hotfix patches to address security vulnerabilities or\nbugs across the technical stack.\nService Lifecycle Management\n- System & Security Improvements:\nline-height:normal'>-Deploys\nenhancements to improve the performance, reliability, and security of systems\nand environments.\nIncident Management &\nSupport - Incident Management:\nline-height:normal'>-Supports the\nend-to-end incident management lifecycle to ensure systems are stable, secure,\nand performing accurately.\nline-height:normal'>-Collates\nincident-based data for team metrics and key performance indicators (KPIs) by\nassisting with system and network incidents to identify patterns, root causes,\nand solutions.\nline-height:normal'>-Participates in\nincident review meetings to provide feedback for operational performance and\nsolution implementation.\nline-height:normal'>-Partners with\nthird party vendors and cross-functional teams (e.g., Development, Cloud\nEngineering, Product Engineering, other IT teams) to drive collaboration for\nimplementation and/or resolution for high-severity incidents, risks, or\nmigrations.\nline-height:normal'>-Investigates\nstandard system issues and triages high-severity incidents by implementing\nCorrective and Preventative Action plans (CAPA) as instructed.\nIncident Management &\nSupport - Escalation Cases:\nline-height:normal'>-Coordinates\nescalated support cases by collaborating with internal technical teams and\nthird party vendors to drive issue resolution for a wide range of production\nenvironment problems (e.g., immense growth, scaling, leveraging the cloud,\nextremely high performance, high availability requirements).\nIncident Management &\nSupport - Technical Support:\nline-height:normal'>-Proactively\nmonitors the production environment by checking system error logs, monitoring\nticket queues, and consulting with other teams involved in maintaining the\nenvironments.\nline-height:normal'>-Adheres to team\nschedule to contribute to ongoing technical support and service objectives.\nline-height:normal'>-Resolves\ncomplex, critical customer system issues and implements and documents technical\nsolutions.\nIncident Management &\nSupport - Backups and Disaster Recovery:\nline-height:normal'>-Leverages\nworking knowledge of systems to perform backup, restore, and disaster recovery\nprocesses.\nline-height:normal'>-Participates in\ndisaster recovery drills to ensure preparedness and compliance.\nline-height:normal'>-Implements\ndisaster recovery solutions to ensure preparedness and regulatory compliance.\nCommunication &\nDocumentation - Technical Communication:\nline-height:normal'>-Communicates\ntechnical information to both technical and nontechnical personnel.\nline-height:normal'>-Serves as a\ntechnical liaison and provides domain-specific expertise to cross-organization\nprojects, programs, and activities.\nCommunication &\nDocumentation - Documentation & Reporting:\nline-height:normal'>-Maintains\ndocumentation on ticket updates, code contributions, infrastructure,\nconfigurations, processes, and procedures (e.g., Disaster Recovery plans,\nStandard Operating Procedures, Corrective and Preventative Action Plans).\nline-height:normal'>-Generates\nweekly and monthly reports on system performance and incident progress to\nsupport operational and management outcomes, and builds an awareness of the\nbusiness impacts.\nline-height:normal'>-Researches,\nproofs, and authors technical documentation in the area of standards and best\npractices for internal use.\nAdditional Responsibilities\n(as needed)\nCloud Infrastructure\nSupport:\nline-height:normal'>-Collaborates\nwith DevOps and Site Reliability Engineer (SRE) teams to provide support for\nlarge-scale infrastructure.\nline-height:normal'>-Implements\ncontinuous integration and continuous deployment (CI/CD) pipelines\nindependently.\nline-height:normal'>-Performs\npatching and version upgrades independently to support cloud infrastructure.\nAutomation:\nline-height:normal'>-Supports\nWorkload Automation tools through design support, administration, and\noptimization efforts.\nline-height:normal'>-Troubleshoots\nissues with automation tools, agents, and other connectivity to 3rd party\napplications.\nline-height:normal'>-Maintains and\nsupports cloud technologies.\nCore Responsibilities\nPlanning & Execution:\nline-height:normal'>-Independently\nmanages work, monitoring timelines and deliverables to ensure projects or\ninitiatives stay on track and meet requirements.\nline-height:normal'>-Proactively\nprioritizes work and adapts to resource or timeline shifts, suggesting\nadjustments to maintain project efficiency.\nCollaboration &\nPartnership:\nline-height:normal'>-Collaborates\nacross teams to align on expectations and achieve shared objectives.\nline-height:normal'>-Builds and\nmaintains a comprehensive understanding of business, stakeholder, and/or\ncustomer needs to build and support effective partnerships.\nline-height:normal'>-Actively\nlistens to diverse perspectives and asks questions to ensure understanding of\nothers.\nProblem Solving:\nline-height:normal'>-Independently\nidentifies and addresses standard and non-standard issues in accordance with\nstandard practices, escalating more complex issues as appropriate.\nline-height:normal'>-Analyzes data\nand/or information from multiple sources to troubleshoot standard and\nnon-standard errors.\nline-height:normal'>-Contributes to\nknowledge sharing and best practices.\nContinuous Learning:\nline-height:normal'>-Embraces\ncontinuous learning by actively seeking to build knowledge and new skills\nand/or tools and staying current with industry trends and best practices.\nline-height:normal'>-Seeks out and\nleverages feedback and training to improve skills.\nline-height:normal'>-Contributes to\na culture of continuous learning and knowledge sharing with team members.\nContinuous Improvement:\nline-height:normal'>--Develops ideas\nand recommends updates to increase the efficiency and effectiveness of\nprocesses, protocols, and workflows within a team.\nline-height:normal'>-Seeks input\nfrom team members on alternative approaches and methods for improving work.\nCareer Level - 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