Technical Solution Analyst II

Oracle • English: C1 • CRM Software • Cloud Platforms (IaaS & PaaS) • 5 days a week in the office • On-call duty • Travel required • Bachelor's Degree • SQL • 2 months ago
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Salary
≈ $19k – $48k per year (Estimated)
Location
In office (Bucharest)
Seniority
Middle · 2+ years exp

Confirmed on the employer's own hiring board on Sep 28, 2026. First seen by Alion on Jul 6, 2026. Oracle scores A on the Alion truth index.

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Oracle

Oracle is an American enterprise technology company founded in 1977 by Larry Ellison, Bob Miner and Ed Oates, and headquartered in Austin, Texas. It built its business on the Oracle Database, still the reference relational engine for large transactional systems, and has expanded into a full applications suite covering finance, human resources, supply chain and customer experience through Fusion Cloud and NetSuite. Its fastest growing segment is Oracle Cloud Infrastructure, which the company has positioned aggressively for AI training and inference workloads through large multi-year capacity contracts.
oracle.com • HQ: Austin, United States • CRM Software • HR & Payroll Software • ERP & Business Management Software • Cloud Platforms (IaaS & PaaS) • Databases & DBMS • 5000+ employees • Est. 1977
Tech stack of Oracle

Are you an experienced problem solver who enjoys troubleshooting and investigation? If you have a solid foundation in IT and are looking to take the next step in your career, this is an exciting opportunity to grow in a dynamic, fast-paced environment.

At Oracle Health, we are committed to creating a human-centric healthcare experience powered by unified global data. Our solutions connect clinical, operational, and financial systems to improve outcomes, reduce costs, and support better decision-making across the healthcare ecosystem.

As a Technical Solution Analyst II, you will join the International Support team, where you will provide functional and technical support to clients, investigate and resolve incidents, and collaborate with cross-functional teams on more complex issues. You will also leverage your prior experience to contribute to process improvements and support best practices.

To succeed in this role, you should have a bachelor’s degree in IT, Healthcare, or a related field (or equivalent experience), at least 2+ years of relevant experience, strong SQL skills, and fluency in English.

  • Provide incident resolution and application maintenance
  • Perform troubleshooting investigations in front-end and back-end applications
  • Own, troubleshoot, and document investigations and resolution of incidents and complex cases
  • Communicate with clients to explain next steps and resolutions
  • Work with Development, Engineering, and Project teams to resolve escalated issues
  • Document notes, activities, investigation steps, and knowledge articles throughout the lifecycle of an issue
  • Manage workload and handle multiple cases to ensure timely resolution
  • Prioritize work based on severity, urgency, and business needs
  • Drive continual improvement of support practices
  • Participate in on-call rotation and provide support outside standard hours as needed
  • Travel up to 20%
  • Work from the Bucharest office 5 days per week
  • Perform other responsibilities as assigned
  • Follow corporate security policies and safeguard client and organizational data

Career Level - IC2

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