{"id":3989127,"url":"https://alion.io/job/oracle-user-assistance-developer-2","title":"User Assistance Developer 2","company":{"id":53,"name":"Oracle","domain":"oracle.com","url":"https://alion.io/company/oracle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":329,"ghost_share":0,"stale_share":0.614,"repost_share":0.012,"time_to_fill_p50_days":10,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"OpenAI Codex","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-11-09T22:35:00Z","employer_posted_date":null,"last_verified_at":"2026-11-09T22:35:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job Description:\n\nOracle NetSuite is looking for an exceptional user assistance developer to create documentation for business software development tools. The ideal candidate has excellent writing and verbal communication skills, experience documenting business software, and a demonstrated ability to work effectively in a fast-paced development environment. You will join a team with significant opportunities for career growth and development. You will work in an AI-assisted authoring environment and use sound editorial judgment to ensure that documentation is accurate, clear, complete, and aligned with product information and documentation standards.\n\nQualifications:\nBachelor's degree and three or more years of experience as a user assistance developer, or equivalent transferable writing experience.\nKnowledge of technical communication techniques and standards.\nExcellent English-language, proofreading, editing, writing, and verbal communication skills, with strong attention to detail.\nStrong time-management and prioritization skills, including experience meeting tight deadlines and adapting to changing priorities.\nExperience working with report authoring tools.\nExperience with industry-standard financial and operational reports.\nStrong critical-thinking and editorial-review skills, including the ability to evaluate AI-assisted output for accuracy, completeness, bias, unsupported claims, and consistency with product information and documentation standards.\nAbility to validate information using authoritative sources and exercise sound judgment about when AI-assisted content requires additional research or subject-matter-expert review.\nFamiliarity with prompt design, content-review workflows, and repeatable quality-assurance practices for AI-assisted documentation.\nAbility to learn and adapt to evolving authoring tools, content platforms, and documentation processes.\nExperience with, or strong interest in, writing developer documentation, including API documentation.\nKnowledge of XML authoring tools.\nThis will require candidates to report at our Hyderabad office 3x a week.\n\nResponsibilities:\nWork closely with Product Management, Development, QA, and Technical Writing to successfully deliver assigned documentation projects.\nProactively research product changes to determine the scope of edits for assigned documentation areas.\nWrite new documentation based on use cases, user stories, feature requirements, specifications, information from developers and product managers, and hands-on use of the product.\nUse AI-assisted writing and development tools, such as ChatGPT, Codex, and Visual Studio Code, to support research, drafting, editing, analysis, and content maintenance.\nValidate AI-assisted output against authoritative product sources, including product behavior, requirements, specifications, and subject-matter-expert input.\nApply strong editorial judgment to identify and correct hallucinations, unsupported claims, inconsistencies, ambiguity, outdated information, and deviations from documentation standards.\nDevelop and refine effective prompts, reusable workflows, and quality checks that improve documentation quality and team efficiency.\nMaintain ownership of final content quality; AI-generated output is a starting point and does not replace writer review, product verification, or subject-matter-expert collaboration.\nAttend and actively contribute to writing and scrum team meetings.\nPartner with teams such as Support, Training, and Professional Services to understand and respond to customer documentation needs.\nCollaborate with other writers and cross-functional partners to establish responsible, scalable AI-assisted authoring practices.\nSkills\nAPI, Documentation, Technical Communication, Technical Writing","description_format":"text","description_chars":3769,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","Cloud Platforms (IaaS & PaaS)","ERP & Business Management Software","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-11-09T22:35:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["seen:0","win:early","comp:brand"],"computed_at":"2026-11-10T00:22:06Z"},"pay":null,"html_url":"https://alion.io/job/oracle-user-assistance-developer-2","json_url":"https://alion.io/job/oracle-user-assistance-developer-2.json","meta":{"generated_at":"2026-11-10T00:22:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":758,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53},"rest":"https://alion.io/mcp/rest/get_company?id=53"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foracle-user-assistance-developer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foracle-user-assistance-developer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foracle-user-assistance-developer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oracle-user-assistance-developer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foracle-user-assistance-developer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3989127}},{"tool":"search_jobs","arguments":{"company":"oracle.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3989127},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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Docs: https://alion.io/developers"}}