{"id":1227737,"url":"https://alion.io/job/oralsurgerypartners-patient-coordinator-11","title":"Patient Coordinator","company":{"id":685275,"name":"Oral Surgery Partners","domain":"oralsurgerypartners.com","url":"https://alion.io/company/oralsurgerypartners","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wichita, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":73000,"period":"year","method":"role_country_seniority_unknown","sample_n":9949},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-25T13:20:54Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-19T09:24:30Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Title: Patient Coordinator\nPractice: Mid-Kansas Oral & Maxillofacial Surgery\nHours: Monday through Thursday 8am-5pm or 8:30am-5:30pm; Fridays 8am-3pm. \n*Please note hours may vary based on the needs of the business\nPosition Purpose:\nThe Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.\nEssential Functions\nPatient Interaction and Support:\nGreet and welcome patients upon arrival.\nAssist patients with check-in and check-out processes.\nProvide information on clinic policies, procedures, and services.\nAnswer patient phone calls and address inquiries promptly and professionally.\nSchedule and confirm patient appointments, ensuring optimal appointment utilization.\nMonitor schedules for patient cancellations and follow-up with patients that need to reschedule.\nAdministrative Duties:\nMaintain and update patient records in the electronic health record (EHR) system.\nCoordinate referrals, diagnostic tests, and follow-up appointments.\nVerify patient insurance information and manage prior authorization processes.\nHandle billing and payment processes, including collection of co-pays and outstanding balances.\nPrepare and manage patient forms and documentation.\nOther duties as assigned by the practice administrator.\nCommunication and Coordination:\nServe as a liaison between patients, healthcare providers, and other staff members.\nCommunicate effectively with clinical staff to ensure patient needs are met.\nFacilitate communication regarding patient care plans and instructions.\nCustomer Service:\nAlways maintain a high standard of customer service and professionalism.\nAddress patient complaints and escalate issues to management when necessary.\nStrive to create a positive and supportive environment for patients and their families.\nCompliance and Confidentiality:\nAdhere to all healthcare regulations and privacy laws, including HIPAA.\nEnsure patient confidentiality and security of sensitive information.\nFollow clinic policies and procedures to maintain compliance with healthcare standards.\nQualifications\nEducation:\nHigh school diploma or equivalency, required.\nExperience:\nPrevious experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable.\nProficiency in using electronic health record (EHR) systems and other office software.\nKnowledge of relevant regulations and compliance requirements in healthcare.\nPerformance Requirements:\nStrong organizational skills and the ability to manage multiple tasks concurrently.\nExcellent interpersonal and communication skills, with a patient-centered approach.\nApproachable, professional demeanor\nDetail-oriented and thorough in task execution.\nAbility to work well under pressure in a fast-paced environment.\nTeam player with excellent collaboration skills.\nWhat we do for you:\nWe offer Medical, Dental, and Vision Insurance plans to our full-time employees.\n\nTwo out of the three medical plans offered include Health Savings Account (HSA) eligibility.\n\nCompany-paid Life, AD&D and Long-Term Disability coverage.\n\nAdditional Voluntary Life and AD&D Insurance for you and your family!\n\nVoluntary Short-Term Disability Insurance available to you as well\n\nDependent Care Flexible Spending Account (FSA) offered.\n\nImmediately begin saving for retirement through our 401(k) starting with very first paycheck!\n\nEmployer 401(k) contribution and Profit Sharing after six months of employment\n\nPTO and 8 Paid holidays for fulltime employees!\n\nDISCLAIMER\nThe above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.","description_format":"text","description_chars":4050,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Dental Clinics"],"lifecycle":[{"event":"open","at":"2026-09-25T13:39:56Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.802,"p_room":0.9,"age_days":23,"expected_fill_days":38,"reasons":["conf:0","wave","win:mid"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/oralsurgerypartners-patient-coordinator-11","json_url":"https://alion.io/job/oralsurgerypartners-patient-coordinator-11.json","meta":{"generated_at":"2026-10-19T09:39:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6815,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685275},"rest":"https://alion.io/mcp/rest/get_company?id=685275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foralsurgerypartners-patient-coordinator-11"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foralsurgerypartners-patient-coordinator-11"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foralsurgerypartners-patient-coordinator-11"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oralsurgerypartners-patient-coordinator-11\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foralsurgerypartners-patient-coordinator-11"}]}