{"id":1146109,"url":"https://alion.io/job/oralsurgerypartners-patient-coordinator-9","title":"Patient Coordinator","company":{"id":685275,"name":"Oralsurgerypartners","domain":"oralsurgerypartners.com","url":"https://alion.io/company/oralsurgerypartners","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Columbia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":97000,"period":"year","method":"role_country_seniority_unknown","sample_n":3371},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-23T13:32:54Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T11:17:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Title: Patient Coordinator\nPractice: Columbia Oral Surgery & Dental Implants \nLocation: Columbia, MO - West Nifong Boulevard\nHours:\nMonday-Thursday: 6:30am-3:00pm\n\nFridays: 6:30am-2:00pm\n\nThe Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.\nEssential Functions\nPatient Interaction and Support:\nGreet and welcome patients upon arrival\nAssist patients with check-in and check-out processes\nProvide information on clinic policies, procedures, and services\nAnswer patient phone calls and address inquiries promptly and professionally\nSchedule and confirm patient appointments, ensuring optimal appointment utilization\nMonitor schedules for patient cancellations and follow-up with patients that need to reschedule\nAdministrative Duties:\nMaintain and update patient records in the electronic health record (EHR) system\nCoordinate referrals, diagnostic tests, and follow-up appointments\nVerify patient insurance information and manage prior authorization processes\nHandle billing and payment processes, including collection of co-pays and outstanding balances\nPrepare and manage patient forms and documentation\nOther duties as assigned by the practice administrator\nCommunication and Coordination:\nServe as a liaison between patients, healthcare providers, and other staff members\nCommunicate effectively with clinical staff to ensure patient needs are met\nFacilitate communication regarding patient care plans and instructions\nCustomer Service:\nAlways maintain a high standard of customer service and professionalism\nAddress patient complaints and escalate issues to management when necessary\nStrive to create a positive and supportive environment for patients and their families\nCompliance and Confidentiality:\nAdhere to all healthcare regulations and privacy laws, including HIPAA\nEnsure patient confidentiality and security of sensitive information\nFollow clinic policies and procedures to maintain compliance with healthcare standards\nQualifications\nEducation:\nHigh school diploma or equivalency required\nExperience:\nPrevious experience in a healthcare setting, particularly in patient coordination or administrative roles, is preferred\nProficiency in using electronic health record (EHR) systems and other office software\nKnowledge of relevant regulations and compliance requirements in healthcare\nPerformance Requirements:\nStrong organizational skills and the ability to manage multiple tasks concurrently\nExcellent interpersonal and communication skills, with a patient-centered approach\nApproachable, professional demeanor\nDetail-oriented and thorough in task execution\nAbility to work well under pressure in a fast-paced environment\nTeam player with excellent collaboration skills\nDISCLAIMER\nThe above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.","description_format":"text","description_chars":3291,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-23T15:14:01Z"}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":0,"expected_fill_days":38,"reasons":["conf:0","wave","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/oralsurgerypartners-patient-coordinator-9","json_url":"https://alion.io/job/oralsurgerypartners-patient-coordinator-9.json","meta":{"generated_at":"2026-09-24T12:50:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}