{"id":2188185,"url":"https://alion.io/job/oralsurgerypartners-scheduling-coordinator-3","title":"Scheduling Coordinator","company":{"id":685275,"name":"Oral Surgery Partners","domain":"oralsurgerypartners.com","url":"https://alion.io/company/oralsurgerypartners","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Bend, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":86000,"period":"year","method":"role_country_seniority_unknown","sample_n":8841},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-08-05T13:45:14Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T04:15:19Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"Title: Scheduling Coordinator\nPractice: South Bend Oral Surgery Partners\nLocation: South Bend, IN\nOffice Hours:\nMonday, Tuesday, Thursday, Friday: 8:00 AM - 5:00 PM\nWednesday: 8:00 AM - 2:00 PM\n*Please note that this is a part-time position requiring availability to work 28-30 hours per week. Candidates must be comfortable with this schedule.\nPosition Purpose:\nThe Scheduling Coordinator plays a crucial role in our oral surgery practice by ensuring efficient scheduling of patient appointments, managing the daily schedule, and providing excellent customer service. This individual will be the primary point of contact for patients regarding their appointments and will work closely with our clinical and administrative staff to optimize the patient flow and overall practice operations.\nEssential Functions\nPatient Scheduling & Coordination\nAnswer incoming calls to coordinate and schedule patient appointments, surgeries, consultations, and follow-up visits using the practice management system.\nConfirm appointments and provide pre-appointment instructions via phone, email, and in person.\nMaintain and adjust daily and weekly schedules to maximize provider efficiency and minimize downtime.\nCoordinate closely with clinical staff to ensure appropriate coverage and optimal patient flow.\nPatient Communication & Service\nDeliver exceptional customer service by addressing patient inquiries and concerns in a professional and compassionate manner.\nResolve scheduling conflicts efficiently while maintaining a positive patient experience.\nAccept and accurately post patient payments as needed.\nPatient Records & Documentation\nAccurately update and maintain patient records, including appointment details, treatment plans, and schedule changes.\nEnsure all scheduling and patient information is entered in a timely and accurate manner.\nCommunication to referring providers \nProcess and file incoming patient information from referring providers.\nSend thank-you letters and maintain professional communication with referring offices following patient care.\nTeam Collaboration\nWork collaboratively with clinical and administrative team members to support smooth daily operations.\nMaintain clear and effective internal communication to support patient care and office efficiency.\n Reporting & Process Improvement\nGenerate and analyze scheduling reports to identify trends, inefficiencies, and opportunities for improvement.\nParticipate in continuous improvement initiatives aimed at enhancing operational efficiency and patient outcomes.\nQuality Assurance & Compliance\nImplement and adhere to quality assurance protocols to ensure the highest standards of care, particularly related to implant procedures.\nFollow established policies and procedures to maintain compliance and best practices.\nQualifications\nEducation:\nHigh school diploma or equivalency, required.\nExperience:\nPrevious experience in a medical or dental office, particularly in a scheduling or administrative role, is highly desirable.\nProficiency with practice management software and Microsoft Office Suite.\nStrong organizational skills and attention to detail.\nExcellent interpersonal and communication skills, with a patient-centered approach.\nKnowledge of medical terminology, a plus.\nPerformance Requirements:\nApproachable, professional demeanor\nDetail-oriented and thorough in task execution.\nStrong problem-solving skills and ability to adapt to changing situations.\nEmpathetic and patient-focused approach to care coordination.\nAbility to work well under pressure in a fast-paced environment.\nTeam player with excellent collaboration skills.\nIndependent decision-making skills and utilization of sound judgement.\nStrong work ethic and willingness to go above and beyond\nWhat we do for you:\nWe offer Medical, Dental, and Vision Insurance plans to our full-time employees.\n\nTwo out of the three medical plans offered include Health Savings Account (HSA) eligibility.\n\nCompany-paid Life, AD&D and Long-Term Disability coverage.\n\nAdditional Voluntary Life and AD&D Insurance for you and your family!\n\nVoluntary Short-Term Disability Insurance available to you as well\n\nDependent Care Flexible Spending Account (FSA) offered.\n\nImmediately begin saving for retirement through our 401(k) starting with very first paycheck!\n\nEmployer 401(k) contribution and Profit Sharing after six months of employment\n\nPTO and 8 Paid holidays for fulltime employees!\n\nDISCLAIMER\nThe above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.","description_format":"text","description_chars":4760,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Dental Clinics"],"lifecycle":[{"event":"open","at":"2026-10-09T16:56:24Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.437,"p_room":0.36,"age_days":69,"expected_fill_days":36,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/oralsurgerypartners-scheduling-coordinator-3","json_url":"https://alion.io/job/oralsurgerypartners-scheduling-coordinator-3.json","meta":{"generated_at":"2026-10-14T07:55:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9108,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685275},"rest":"https://alion.io/mcp/rest/get_company?id=685275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foralsurgerypartners-scheduling-coordinator-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foralsurgerypartners-scheduling-coordinator-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foralsurgerypartners-scheduling-coordinator-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oralsurgerypartners-scheduling-coordinator-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foralsurgerypartners-scheduling-coordinator-3"}]}