IT Project Manager

Are you a skilled organizer with a passion for technology?

We are seeking an IT Project Manager to lead the planning, coordination, and execution of critical technical projects. In this role, you'll ensure seamless production releases, collaborate with external partners, and keep stakeholders informed-driving our projects to successful completion and making a real impact on our business.

Your responsibilities:

• Manage the complete lifecycle of large-scale technical projects to secure the delivery on time, within budget, on scope and on quality.

• Develop a Project Management Plan covering project organization, roles and responsibilities, schedules, budget, risk, and quality management aspects.
• Gather, lead, and motivate project team members, ensuring that all discipline points of contact deliver according to agreed targets.
• Manage and control stakeholder engagement to ensure effective communication and collaboration.
• Develop a change and transition management plan to ensure a smooth transition after project implementation.
• Track and communicate project progress against the defined plan, requirements, quality measures, standard processes, and milestones.
• Organize project steering meetings with directors and C-level executives, ensuring that actions are clearly defined and executed.

• At least a few years of Project Management experience. Extensive expertise in large-scale projects (PMP or similar certification is a strong asset).
• Experience with contact center tools like chatbot, voicebot, and email flow management.
• Proven track record in managing large-scale, cross-functional projects.
• Good understanding of the business environment.
• Ability to work effectively in a fast-paced, challenging, and multicultural environment.
• Excellent organizational skills.
• Customer oriented, result oriented & can-do attitude.
• Fluent in English and French; proficiency in Dutch is a plus.

You will make a difference in this highly innovative environment. As a result, you will develop your full potential by working alongside highly skilled colleagues and through continuous training. you will be part of a transformation program that offers you exciting opportunities for growth and development.

Moreover, you can count on a highly competitive and versatile compensation package, including a market-competitive salary, a company car or legal mobility budget, homeworking and net allowance, performance bonus, and meal vouchers, along with a comprehensive benefits package. You will also enjoy the flexibility of a hybrid working model, allowing you to balance your work and personal life effectively.

Inspired? Please send us your resume and we will rapidly get back to you to invite you for further interviews.