{"id":3742128,"url":"https://alion.io/job/orange-business-e-commerce-technical-director","title":"E-commerce Technical Director","company":{"id":14278,"name":"Orange Business","domain":"orange-business.com","url":"https://alion.io/company/orange-business","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-11-04T12:02:55Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T17:23:46Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About us\nJoin us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.\nAbout the role\nOur purpose\nAt Orange Business, we help customers become more autonomous by using web, data and AI technologies to deliver world-class digital experiences.\nAs the company accelerates its digital transformation, we are developing a composable, data-driven ecosystem built on APIs, microservices and reusable web components. Our e-commerce platforms support this ambition by giving customers and B2B2C partners a seamless view of their products and services.\nDevelopment is delivered by our System Integrator partner. The partner builds; our internal team owns production, operational readiness, quality, architecture and the overall operating model.\nWe are also introducing AI-powered conversational solutions across our shops and showcase portals. The team will own their integration, deployment, testing and operation.\nThe role\nAs E-commerce Technical Director, you will lead the technical and operational direction of Orange Business’ e-commerce platforms, including the Shop within the Newco Program and its end-to-end digital integrations.\nYou will ensure that our platforms are reliable, secure and continuously improving, while guiding the evolution of the technology landscape and strengthening collaboration with our System Integrator and internal stakeholders.\nKey responsibilities\nDefine and deliver the technical and organizational roadmap, covering integrations, migrations, modernization and decommissioning.\nOwn production performance that drives the online business and act as the primary point of contact for incidents and escalations.\nEstablish a clear operating model with the System Integrator, including responsibilities, support boundaries and escalation paths.\nLead operational readiness and release coordination across the shop and connected digital platforms, including major launches.\nSet and maintain quality standards, including quality gates, regression testing, defect management and test automation.\nGuide the evolution of the ecosystem, including Identity & Access Management, micro-frontends, iPaaS, reusable architectures, PIM, observability, resilience and CMS modernization.\nOwn the integration, reliability and testing strategy for AI solutions, including LLM evaluation and production monitoring.\nWork with technical leaders across operations, releases, quality, architecture, platformization and business coordination.\nImprove customer satisfaction and conversion in partnership with ecare and business teams.\nLead technology scouting, experimentation and the development of team capabilities.\nBuild strong relationships across Orange Business teams in France, India and other locations.\nAbout you\nYour profile\nSignificant experience leading technology teams and delivering transformation in complex environments.\nProven experience operating a large-scale e-commerce or marketplace platform in production.\nStrong background in incident and release management, supplier governance, contracts and budgets.\nSolid understanding of software quality, testing, automation and operational readiness.\nExperience with AI systems in production; familiarity with LLM evaluation and monitoring is an advantage.\nCustomer-focused, pragmatic and proactive, with high standards for delivery and technical quality.\nAble to engage and grow engineering teams, influence stakeholders and communicate clearly.\nFluent in English; French is an advantage.\nAdditional strengths\nExperience with digital and omnichannel environments, e-commerce technologies, agile delivery frameworks, observability, test automation, business launches or large-scale business and technology transformation would be valuable. Knowledge of Orange Business and its internal network is a plus.\nWhy join us?\nA strategic role at the intersection of digital, commerce and AI.\nThe opportunity to shape Orange Business’ next-generation platformization.\nA key role in the company’s international location strategy and collaboration with teams in India.\nThe leadership of a 4-8p team in India, plus the pilot of external contractors in India\nBroad responsibilities and visible, high-impact deliverables.\nYou bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.\nWhat we offer\nGlobal Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.\n Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).\nProfessional Development: Training programs and upskilling/re-skilling opportunities.\nCareer Growth: Internal growth and mobility opportunities within Orange.\nCaring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.\n Reward Programs: Employee Referral Program, Change Maker Awards.\nOnly your skills matter\nRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.","description_format":"text","description_chars":5887,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Information Technology","Telecommunications","E-commerce Platforms"],"lifecycle":[{"event":"open","at":"2026-11-04T12:02:55Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":10,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/orange-business-e-commerce-technical-director","json_url":"https://alion.io/job/orange-business-e-commerce-technical-director.json","meta":{"generated_at":"2026-11-06T19:34:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3029,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14278},"rest":"https://alion.io/mcp/rest/get_company?id=14278"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Forange-business-e-commerce-technical-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Forange-business-e-commerce-technical-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Forange-business-e-commerce-technical-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/orange-business-e-commerce-technical-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Forange-business-e-commerce-technical-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3742128}},{"tool":"search_jobs","arguments":{"company":"orange-business.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3742128},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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