{"id":2895283,"url":"https://alion.io/job/orange-business-services-account-manager","title":"Account Manager","company":{"id":14278,"name":"Orange Business","domain":"orange-business.com","url":"https://alion.io/company/orange-business","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":53000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2798},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-20T04:26:10Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T11:05:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About us\nJoin us at Orange Business!\nWe are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.\nEvery day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.\nAbout the role\nStrategic Account Manager - Chinese Hyperscaler / Cloud & AI Infrastructure\nPosition Overview\nWe are looking for a Strategic Account Manager to support and grow one of our key Chinese hyperscaler accounts in its international business expansion. The role will focus on overseas opportunities across cloud infrastructure, data center, connectivity, AI infrastructure, and related managed services.\nThis role is best suited for a commercially strong candidate who is fluent in Chinese and English, has experience working on overseas technology or infrastructure opportunities, and ideally brings existing exposure to hyperscalers, cloud service providers, or Chinese internet companies expanding internationally.\nThe successful candidate will work closely with the Global Account Director, regional sales teams, solution experts, legal, finance, procurement, and delivery teams across multiple countries. This is a highly cross-functional role requiring strong commercial ownership, customer-facing capability, and the ability to drive complex opportunities across regions.\nKey Responsibilities\n1. Strategic Account Management & Customer Engagement\nSupport the overall account strategy for a leading Chinese hyperscaler’s international business.\nManage day-to-day engagement with customer stakeholders across procurement, business, technical, legal, finance, infrastructure, and project teams.\nBuild and maintain trusted relationships with customer contacts at different levels.\nUnderstand the customer’s international expansion needs, especially around overseas cloud, AI infrastructure, data center capacity, network services, and local delivery requirements.\nPrepare customer-facing materials, meeting notes, follow-up actions, commercial summaries, and internal briefings.\n2. Opportunity Development & Sales Execution\nIdentify, qualify, and drive new business opportunities related to overseas cloud infrastructure, data center colocation, connectivity, managed services, and AI/GPU infrastructure.\nSupport deal structuring, pricing discussions, proposal preparation, contract alignment, and commercial negotiation.\nCoordinate with internal stakeholders to develop solutions that are commercially viable, technically feasible, and aligned with customer expectations.\nTrack opportunities from early-stage discussion through proposal, negotiation, contract signature, and delivery handover.\n3. Cross-Regional Coordination\nWork with regional teams across Europe, Middle East, Africa, APAC, LATAM, and other markets to support the customer’s global requirements.\nCoordinate local support from regional teams, including data center partners, legal, tax, finance, logistics, delivery, and service management.\nHelp ensure regional teams provide timely, effective, and accountable support to global opportunities.\nAct as a bridge between customer requirements and internal regional capabilities.\n4. Complex Deal & Project Support\nSupport complex infrastructure deals involving data center capacity, power, SLA, PUE, ramp-up, fit-out, smart hands, local compliance, and contract back-to-back alignment.\nAssist in preparing commercial assumptions, risk summaries, customer presentations, internal approval materials, and escalation documents.\nWork with legal and finance teams to ensure key terms are understood, tracked, and aligned with customer contracts and supplier agreements.\nFollow up on delivery milestones, customer issues, and commercial risks after contract signature.\n5. Internal Reporting & Business Governance\nMaintain accurate pipeline, forecast, action tracker, and account activity records.\nPrepare regular updates for account leadership and senior management.\nSupport internal governance processes, including opportunity review, pricing approval, contract review, risk review, and executive briefing.\nHelp drive discipline around follow-up actions, ownership, and deadline management across internal teams.\nAbout you\nRequired Experience & Skills\n3-7 years of experience in B2B sales, account management, business development, or commercial project management, preferably in telecom, cloud, data center, IT infrastructure, managed services, or technology services.\nNative-level or business-fluent Mandarin Chinese is required, with the ability to communicate effectively with Chinese customer stakeholders across procurement, business, technical, legal, and management teams.\nStrong English communication skills are required, including the ability to independently prepare business emails, meeting summaries, proposals, internal briefings, commercial documents, and executive-level presentations.\nPrior experience supporting overseas business, international customers, cross-border projects, or multi-country commercial opportunities is required.\nStrong ability to manage complex B2B opportunities involving multiple stakeholders, long sales cycles, pricing discussions, legal review, commercial negotiation, and delivery coordination.\nGood commercial understanding of contract terms, service scope, pricing models, SLA, risk allocation, and customer negotiation dynamics.\nStrong ownership mindset, attention to detail, and ability to follow through under pressure.\nComfortable working across time zones, cultures, and regional organizations.\nAbility to work independently while closely aligning with senior sales leadership and internal stakeholders.\nPreferred Qualifications\nExisting network or prior working experience with hyperscalers, cloud service providers, Chinese internet companies, or large technology companies expanding overseas would be a strong advantage.\nExperience engaging with Chinese hyperscaler customers, especially across cloud, infrastructure, procurement, data center, network, or AI infrastructure topics, is highly preferred.\nUnderstanding of data center commercial models, including MRC/NRC, power charging, PUE, SLA, ramp-up, fit-out, and smart hands, would be a strong plus.\nExposure to AI infrastructure, GPU-related infrastructure, cloud regions, or international data center capacity projects would be a plus.\nPrior experience coordinating with legal, finance, procurement, tax, logistics, delivery, and regional sales teams in multiple countries would be highly valued.\nFamiliarity with the working style of Chinese hyperscalers, including fast-paced decision-making, procurement-driven negotiation, frequent scope changes, and cross-border delivery requirements, would be a strong plus.\nKey Success Factors\nThe ideal candidate is not only a salesperson, but also a strong coordinator and deal driver. This person should be able to understand customer needs, push internal teams for support, identify risks early, and help turn complex international opportunities into executable business.\nSuccess in this role requires persistence, structure, responsiveness, and the ability to balance customer demands with internal commercial and operational reality.\nThe candidate should be comfortable working in a fast-moving environment where customer requirements may evolve quickly, internal alignment can be complex, and commercial judgment is needed to move opportunities forward without losing control of risk, scope, or accountability.\nSuggested Candidate Profile\nThis role would be a strong fit for candidates with one or more of the following backgrounds:\nB2B sales or account management experience in telecom, cloud, data center, managed services, or IT infrastructure.\nExperience supporting Chinese technology companies in their overseas business expansion.\nPrior role in a hyperscaler, cloud service provider, data center provider, telecom operator, system integrator, or international technology service provider.\nCommercial or project-driven role involving cross-border coordination, regional delivery, complex pricing, contract negotiation, or infrastructure deployment.\nStrong bilingual communication capability, with the confidence to work with Chinese customers and international internal teams at the same time.\nYou bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.\nWhat we offer\nGlobal Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.\n Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).\nProfessional Development: Training programs and upskilling/re-skilling opportunities.\nCareer Growth: Internal growth and mobility opportunities within Orange.\nCaring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.\n Reward Programs: Employee Referral Program, Change Maker Awards.\nOnly your skills matter\nRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.","description_format":"text","description_chars":9750,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed Network Services","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-20T04:26:10Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":25,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/orange-business-services-account-manager","json_url":"https://alion.io/job/orange-business-services-account-manager.json","meta":{"generated_at":"2026-10-21T12:53:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18206,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14278},"rest":"https://alion.io/mcp/rest/get_company?id=14278"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Forange-business-services-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Forange-business-services-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Forange-business-services-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/orange-business-services-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Forange-business-services-account-manager"}]}